Mercedes-Benz London

Love my MB! This was the best experience with MB London! Tony was super! Knew exactly what I was looking for, was prepared when we showed up, very knowledgeable This was the best experience with MB London! Tony was super! Knew exactly what I was looking for, was prepared when we showed up, very knowledgeable and professional. It was a great experience and we are so pleased with the service. More

New lease Tony was great! Seamless renewal of our lease,, he was able to get us into a new CLA 250 without complaint or issue. Everything went smooth and there Tony was great! Seamless renewal of our lease,, he was able to get us into a new CLA 250 without complaint or issue. Everything went smooth and there was no hassles what so ever. I would recommend MB London to anyone and will gladly share my experience with others. Katrina was also great, easy to deal with and very pleasant. Thank you!!! More

Wonderful to work with!! I had a great experience dealing with Tony Yang and Kristina Wong! Tony worked tirelessly to help meet by needs and my budget! Kristina was super he I had a great experience dealing with Tony Yang and Kristina Wong! Tony worked tirelessly to help meet by needs and my budget! Kristina was super helpful sorting through the options and the paperwork was ready and waiting for me at pick up! Overall a very satisfying experience with an extremely professional team! More

WOW Experience Tony Yang and Katrina Wong were really great people to deal with . For us , it took 15 minutes to complete all the paperwork . These guys are so very Tony Yang and Katrina Wong were really great people to deal with . For us , it took 15 minutes to complete all the paperwork . These guys are so very organized ! had answers to all our queries . Very professional . More

Great People to deal with Easy to deal with Personnel open and honest in their dealing. Sales person went the extra mile to get the deal done and ensured that I was satisfied a Easy to deal with Personnel open and honest in their dealing. Sales person went the extra mile to get the deal done and ensured that I was satisfied all aspects of the deal More

Seamless experience with Tony Yang at MB London!!! From the moment I stepped in to the dealership, to the minute I drove away with my first Mercedes Benz, the experience was completely professional and From the moment I stepped in to the dealership, to the minute I drove away with my first Mercedes Benz, the experience was completely professional and seamless. Tony Yang helped me figure out which vehicle was best suited for me and I was able to test drive a few options before making my final decision. He was patient, knowledgeable, and was able to answer any questions I had with professionalism. When you purchase something like a MB, you expect a top-notch customer service experience and I have to say, I received just that. I would highly recommend him to friends and family. More

Best service hands down I love the service and the friendly staff. I just call up Charbel and in seconds he gets things done for me. I am busy business person and he is just I love the service and the friendly staff. I just call up Charbel and in seconds he gets things done for me. I am busy business person and he is just always willing to make my life easier by helping me out by picking up my car straight out of my driveway and returns it as well. The service team is amazing and always asking if there is anything that I need or needs to be done. It's superior service! Thanks team Mercedes. More

See him first - Amazing, caring, friendly and professional. From the moment we test drove the car and up until we took delivery, Charbel was super helpful and caring throughout the entire process. He made sure From the moment we test drove the car and up until we took delivery, Charbel was super helpful and caring throughout the entire process. He made sure we were getting the right car to suit our family's needs. When we first walked into the dealership, he greeted us with a friendly smile and unlike other sales reps, he actually asked about who we are and got to know a little about us first. This made us feel very welcome and that is when we knew that we were in the right hands. He greeted and treated us like family from the moment we test drove the car, during purchase, and after the purchase too. He regularly checks in to see how things are going. The birthday card was also a nice touch! Thank you for that! :) Charbel paid close attention when helping us find the right car, and helped get us a car with the options we want. In my 30 years of buying/leasing cars, this has been the easiest and most pleasant purchase ever. No nonseces and no back and forth, and like mentioned earlier, the VIP type of treatment Charbel offered cannot be matched by anyone else. He truly went above and beyond what we expected. If you are looking for a new car, make sure you go see Charbel first at MB London. He will give you the VIP/family treatment from start to finish! Thank you Charbel for the amazing car and for the amazing purchase experience! More

Purchase of used vehicle Professionalism and overall attentiveness was very positive. The best I have experienced in my many years of vehicle purchasing. Sales was very plea Professionalism and overall attentiveness was very positive. The best I have experienced in my many years of vehicle purchasing. Sales was very pleasant and easy to deal with .. no high pressure, yet answered any and all questions we had. Service provided their honest perspective re the vehicle, given that they had serviced it since new. I have learned to completely trust Markus Widmer, the service manager, over my years of dealing with Mercedes London. So between Sales (Jace Cooper) and Service (Markus Widmer) I feel very confident with our recent purchase. More