Mercedes-Benz London

Knowledgeable and friendly staff We particularly liked Jace’s approach to sales. She was not at all pushy and as mentioned before, very knowledgeable. The entire staff we dealt with w We particularly liked Jace’s approach to sales. She was not at all pushy and as mentioned before, very knowledgeable. The entire staff we dealt with was very friendly More

Purchase of C350 Coupe Great experience working with Jace. Professional, knowledgeable on the vehicle, answered all our questions about the car, services, warranties, provid Great experience working with Jace. Professional, knowledgeable on the vehicle, answered all our questions about the car, services, warranties, provided a sense of comfort through the entire process. Kristina in financing was great as well. Overall an excellent experience. Have enjoyed a Mercedes for several years and know this one will keep on that path. More

Fantastic Jace was fantastic to deal with. She answered all of our questions, in person and by email. She was professional at all times. Not pushy about making Jace was fantastic to deal with. She answered all of our questions, in person and by email. She was professional at all times. Not pushy about making the sale. Very patient. Kristina on the financial side was very knowledgeable and helped us to create the perfect financial package for us. She made recommendations on what we needed, and what we didn't. At all times we felt that Jace and Kristina were working in our best interest. Excellent Customer service. More

excellent My experience with Adam Stockie and Kristina Wong was excellent. The only issue was that the window tint was not applied until the evening prior to s My experience with Adam Stockie and Kristina Wong was excellent. The only issue was that the window tint was not applied until the evening prior to scheduled pick-up of vehicle so the front windows were inoperable for a few days while tint set. Adam Stockie was very apologetic for the slip up. More

Purchase of my C300 Sport willing to negotiate. very professional. delivered vehicle on time. the team made the entire transaction easy and laid out exactly how things would ha willing to negotiate. very professional. delivered vehicle on time. the team made the entire transaction easy and laid out exactly how things would happen. Nice that there was no pressure for 'extra's' from the finance department. More

Wow! What a dealership and what an experience! What an incredible dealership and people to work with! I picked up my brand new car yesterday after placing a custom order a few months back and wow! What an incredible dealership and people to work with! I picked up my brand new car yesterday after placing a custom order a few months back and wow! This has definitely been the best dealership experience I ever had. Charbel is the most knowledgable, friendly and professional sales consultant I ever worked with! He made my car purchasing experience so easy and stress-free! He went above and beyond to make sure I am happy with every little detail and never ever put any pressure on me to make any decisions. He is an incredible human being and one of the best people I have ever worked with! If you are shopping for a new car, don't hesitate to go see him. He will do everything he can to make sure you are happy! I also worked with Rob, the general manager who went above and beyond to help me trade in my previous car for as muc as possible. Working with him and Charbel together, we reached the perfect deal for my new car and I couldn't be happier! Once the new car arrived I worked with Katrina Wong who is hands down you the the best Financial Services Manager I ever worked with! No pressure, very friendly, very professional. Overall this has been an incredible experience and I am very grateful to everyone in Mercedes Benz London who made it happen and worked so hard to make sure I am 100% happy with everything. This is a top notch dealership. Thank you guys! I will be recommending you to everyone I know! More

very professional, knowledgeable WE reached deal in two hours, very productive, very professional. Communication through email was excellent too. I was able to submit all required do WE reached deal in two hours, very productive, very professional. Communication through email was excellent too. I was able to submit all required documents by email too. They dealt with my insurance company too. Everything was ready when we came to pick up the vehicle More

Great cuctomer service! We were impressed by the level of customer service received especially from Ms. Jace Cooper. we were very well looked after, and because of the high s We were impressed by the level of customer service received especially from Ms. Jace Cooper. we were very well looked after, and because of the high standards with which she carried out our requests, we are very thankful! More

Bucket list check off The dealership is aesthetically remarkable. Mike Robinson my sales representative displayed complete professionalism in our entire dealings. There was The dealership is aesthetically remarkable. Mike Robinson my sales representative displayed complete professionalism in our entire dealings. There was not a single question he was reluctant to answer. (Even the uncomfortable ones, that go along with buying a new car) The entire process took about 2 years for me to make the final decision, and Mike demonstrated incredible patience and never once appeared "pushy" to get the deal done. When we finally found the vehicle I wanted, his professionalism went in to high gear wrt acquiring the car and getting it to me for final delivery. Financing was made simple and uncomplicated by Kristina Wong. I have to admit I was a little surprised about the minimal amount of time management was involved in the whole process. However since I am not involved in the industry perhaps this is par for the course. Overall I would not hesitate to recommend MB London to anyone and would most certainly make sure they speak to Mike Robinson when considering buying "their" bucket list dream car, like I did. Olaf B. Plotzke More

Just Got The World's Best Car!! Just took delivery of my 2018 E63S wagon. A truly spectacular automobile. Adam Stockie and Managing partner Rob Stockie were both instrumental in g Just took delivery of my 2018 E63S wagon. A truly spectacular automobile. Adam Stockie and Managing partner Rob Stockie were both instrumental in guiding me through the process of ordering the car through to delivery. They both were fantastic! Adam Stockie is terrific to work with. He is low key, no pressure. and is extremely good at his job. Very knowledgeable about the products he sells, and very reliable. Things get done with no fuss at all. I recommend Adam with no hesitation whatsoever. Kudos as swell to both Katrina and Kristina Wong. They too are a pleasure to deal with. Rob Stockie is the best!. If you are thinking of a Mercedes, go see Adam Stockie More