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Mercedes-Benz London
London, ON
1,100 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,100 reviews
November 30, 2018
Charbel Francis: Highly recommend! After purchasing a GLE 350d two years ago, we decided to upgrade to a newer model. With 2019s coming with the NEW Mercedes ME package we couldn’t resi After purchasing a GLE 350d two years ago, we decided to upgrade to a newer model. With 2019s coming with the NEW Mercedes ME package we couldn’t resist. Charbel Francis from Mercedes Benz London went above and beyond all our expectations. A high recomendation if you are located in London and the surrounding area, worth the drive even if you’re not. With a husband as excited (but not always so patient) as mine, Charbel answered all his texts and calls as we waited for our new GLE 350 AMG 43 coupe. (Worth the wait btw!) He was beyond patient and made up for my husband’s lack thereof. Please take my advice and go see Charbel, located in the southwest corner of Mercedes Benz London. More
by J&KTsullivan
Employees Worked With
November 19, 2018
Efficient, Effortless, Excellent Mike and his team are dedicated car professionals that offer outstanding service to their clients. This was the second MB purchased within 6 months in Mike and his team are dedicated car professionals that offer outstanding service to their clients. This was the second MB purchased within 6 months in London and every experience gets better and better. They are dedicated to providing the ultimate Mercedes Benz experience and were patient throughout the entire process. For those looking around, stop. Visit Mercedes London and you won't regret it. More
by Beamer,Benz,Bentley
November 13, 2018
Our Mercedes Benz Experience with Tony Yang I appreciated the no nonsense approach in buying from your dealership and dealing with Tony. He is obviously a great asset to your team. He was wond I appreciated the no nonsense approach in buying from your dealership and dealing with Tony. He is obviously a great asset to your team. He was wonderful to work with and I wouldn't hesitate to buy my next vehicle with Tony. More
by Ace
November 07, 2018
2019 E450 I recently purchased my third MB from London last week. The deal went great and Tony was fantastic. He answered every question and was great to the ve I recently purchased my third MB from London last week. The deal went great and Tony was fantastic. He answered every question and was great to the very end with the delivery. Great people at MB London Gary Ryan More
by Gary Port Dover
November 06, 2018
Love my MB! This was the best experience with MB London! Tony was super! Knew exactly what I was looking for, was prepared when we showed up, very knowledgeable This was the best experience with MB London! Tony was super! Knew exactly what I was looking for, was prepared when we showed up, very knowledgeable and professional. It was a great experience and we are so pleased with the service. More
by Tipper2005
November 05, 2018
Seamless experience with Tony Yang at MB London!!! From the moment I stepped in to the dealership, to the minute I drove away with my first Mercedes Benz, the experience was completely professional and From the moment I stepped in to the dealership, to the minute I drove away with my first Mercedes Benz, the experience was completely professional and seamless. Tony Yang helped me figure out which vehicle was best suited for me and I was able to test drive a few options before making my final decision. He was patient, knowledgeable, and was able to answer any questions I had with professionalism. When you purchase something like a MB, you expect a top-notch customer service experience and I have to say, I received just that. I would highly recommend him to friends and family. More
by CChan
November 05, 2018
Great People to deal with Easy to deal with Personnel open and honest in their dealing. Sales person went the extra mile to get the deal done and ensured that I was satisfied a Easy to deal with Personnel open and honest in their dealing. Sales person went the extra mile to get the deal done and ensured that I was satisfied all aspects of the deal More
by Artie
November 05, 2018
Wonderful to work with!! I had a great experience dealing with Tony Yang and Kristina Wong! Tony worked tirelessly to help meet by needs and my budget! Kristina was super he I had a great experience dealing with Tony Yang and Kristina Wong! Tony worked tirelessly to help meet by needs and my budget! Kristina was super helpful sorting through the options and the paperwork was ready and waiting for me at pick up! Overall a very satisfying experience with an extremely professional team! More
by Wendy
November 05, 2018
Exceptional Experience Jace was extremely professional and knowledgeable about the car. We really enjoyed working with her and she has continued to be helpful in following u Jace was extremely professional and knowledgeable about the car. We really enjoyed working with her and she has continued to be helpful in following up on any questions we may have concerning the vehicle. More
by Wendy Hill
November 05, 2018
WOW Experience Tony Yang and Katrina Wong were really great people to deal with . For us , it took 15 minutes to complete all the paperwork . These guys are so very Tony Yang and Katrina Wong were really great people to deal with . For us , it took 15 minutes to complete all the paperwork . These guys are so very organized ! had answers to all our queries . Very professional . More
by RO123
