Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Tony was very helpful in helping me purchase my E43. The process was seamless, pricing was fair and the customer service was great! I would recommend anyone to go look for a quality vehicle to go see To The process was seamless, pricing was fair and the customer service was great! I would recommend anyone to go look for a quality vehicle to go see Tony at Mercedes London! More
We were immediately introduced to Tony Yang (our previous salesperson was no longer at the dealership), and Tony has been amazing. From the moment we met Tony his enthusiasm and willingness to help was evide salesperson was no longer at the dealership), and Tony has been amazing. From the moment we met Tony his enthusiasm and willingness to help was evident, and not something we had experienced from other dealerships. He asked questions to determine exactly what we were looking for, presented us with different options, and helped us determine the best vehicle for our needs, putting together a deal that worked. Tony has made us believe that our satisfaction is his priority, and he has continued to assist us post-sale, and has followed through on every promise. I would not hesitate to highly recommend Tony! More
5 to a 1. At first, I was impressed with the customer service at this establishment. However, my experience took a nosedive when I was charged for two hours of At first, I was impressed with the customer service at this establishment. However, my experience took a nosedive when I was charged for two hours of diagnostic time without any actual diagnostic work being done. I was told to "monitor it" and bring it back each time. It's disappointing to see such questionable billing practices overshadow what initially seemed like good service. More
Went in to look at vehicles and Tony happened to be the sales agent helping me out. He came off as arrogant and did not provide me with the service I was wishing for. I am a young individual and was not ta sales agent helping me out. He came off as arrogant and did not provide me with the service I was wishing for. I am a young individual and was not taken serious by Tony. The “help” he provided seemed quite rushed as if I was being ushered out. Clearly discriminates his customers based off their age and the way they look as another person has stated on here as well. Do not recommend Tony! More
Purchased a new GLC 300. Andrea is very knowledgeable. She goes above and beyond to make sure every detail is taken care of. A pleasure to work with. Great experience. Andrea is very knowledgeable. She goes above and beyond to make sure every detail is taken care of. A pleasure to work with. Great experience. More
This is the third car that we have purchased with Tony and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our p and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our pleasure to work with him and the team. ps. The enhanced technology package on the new GLE 450 required some setup and explanation and Tony made that experience stress free. Patrick More
2nd Car bought with Mike. Great gentleman & excellent customer service. It was our pleasure to work with him and the Mercedes team. Great gentleman & excellent customer service. It was our pleasure to work with him and the Mercedes team. More
Mike was instrumental in my decision to purchase a new Mercedes and he steered me towards the right model that met my family's needs. Easy going, knowledgeable, and provided exceptional customer service. Mercedes and he steered me towards the right model that met my family's needs. Easy going, knowledgeable, and provided exceptional customer service. I would highly recommend. More
We’ve been to Mike twice now and great experiences all around. He’s friendly, knowledgeable and helpful. around. He’s friendly, knowledgeable and helpful. More