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Mercedes-Benz London

London, ON

4.9
1,096 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,096 reviews

May 02, 2024

Went in to look at vehicles and Tony happened to be the sales agent helping me out. He came off as arrogant and did not provide me with the service I was wishing for. I am a young individual and was not ta More

by ness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Purchased a new GLC 300. Andrea is very knowledgeable. She goes above and beyond to make sure every detail is taken care of. A pleasure to work with. Great experience. More

by DVT
Recommend Dealer
Yes
Employees Worked With
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Elaschuk
April 24, 2024

This is the third car that we have purchased with Tony and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our p More

by Patrick O'Neill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Karsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

2nd Car bought with Mike. Great gentleman & excellent customer service. It was our pleasure to work with him and the Mercedes team. More

by zeineddin11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Mike was instrumental in my decision to purchase a new Mercedes and he steered me towards the right model that met my family's needs. Easy going, knowledgeable, and provided exceptional customer service. More

by adale123
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

We’ve been to Mike twice now and great experiences all around. He’s friendly, knowledgeable and helpful. More

by roblish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Excellent service by Mike from the test drive of the vehicle to the home delivery. Exceptional customer service!! More

by Rajesh.chaira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

In all the years I have been purchasing vehicles, this was one of the easiest of all the transactions I have experienced. Absolutely no pressure, or hurry up and make a decision. I would highly recomm More

by kenc10m
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

I had the pleasure of working with Mike at Mercedes-Benz London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recomm More

by ken.robertshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Karsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

My experience at MB London was absolutely fantastic. ...from purchasing my vehicle working with Tony and Mike to taking delivery from the service team, everything was First Class. The lease on my other v More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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