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Mercedes-Benz London

London, ON

4.9
1,130 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,130 reviews

March 19, 2025

I purchased a pre-owned GLA 45 in mid-February, 2025. The dealership was immaculate and reception was pleasant. Tony was great. He showed me the car and its features and details and then left me to my in More

by Mike P.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Mercedes-Benz London responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Tony and the rest of our team made your visit enjoyable and that you appreciated the no-pressure environment. It's great to know that the test drive route was helpful in your decision-making process. We're delighted that you found the final steps of your purchase quick and efficient. Enjoy your GLA 45, and we hope it brings you many miles of happiness.

March 04, 2025

very helpful to close a sale, provide the necessary information as needed. Feel very comfortable to deal with this rep. More

by mike Chai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Y M Yang
Apr 11, 2025 -

Mercedes-Benz London responded

Thank you for sharing your positive experience, Mike. We are delighted to hear that you felt comfortable and well-informed during your visit. Our team strives to provide exceptional service, and your feedback is truly appreciated.

March 01, 2025

I purchased a Mercedes-Benz C300 three months ago, and I couldn't be happier with my choice! From the moment I walked into the dealership, the staff was incredibly friendly and professional. A special thank More

by rasoulgudarzi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Mercedes-Benz London responded

Thank you so much for sharing your positive experience with us. It's wonderful to hear that you are enjoying your Mercedes-Benz C300 and that our team, especially Tony Yang, made the process seamless and enjoyable. We strive to provide top-notch service, and your kind words reaffirm the hard work and dedication of our staff. We truly appreciate your recommendation and are thrilled to have you as part of the Mercedes-Benz London family.

February 24, 2025

Excellent experience with Mercedes car service. Service advisor Zihan is super friendly, professional and extremely helpful during each car service. Her expertise has made each service appointment More

by KaireaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zihan Yang
Apr 11, 2025 -

Mercedes-Benz London responded

Thank you for sharing your wonderful experience with our team at Mercedes-Benz London. We're thrilled to hear that Zihan has consistently provided you with exceptional service and support. It's great to know that her expertise and friendly nature have made your service appointments smooth and enjoyable. We greatly appreciate your recommendation and look forward to continuing to serve you in the future.

February 20, 2025

We found the vehicle that we wanted at the London location. We traded in our vehicle for a 2021 GLE and we got the best deal for both. We dealt with Tony and from start to finish it was an easy proce More

by Konstantina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Mercedes-Benz London responded

Thank you for sharing your positive experience with us. We're delighted to hear that Tony provided you with exceptional service and that you found the perfect vehicle at our London location. Your feedback is greatly appreciated, and we're thrilled to have made the process easy and convenient for you. It's wonderful to know that the delivery to your home added to your satisfaction. Your recommendation means a lot to us, and we're glad the drive from Caledon was worthwhile.

February 20, 2025

Was provided with excellent service and care here. Tony was able to assist me with all my needs, making the entire transaction as seamless as possible. More

by Sara
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Karsch
Apr 11, 2025 -

Mercedes-Benz London responded

Thank you so much for your kind words, Sara. We are thrilled to hear that you had an excellent experience with us and that Tony was able to assist you so effectively. Your satisfaction is our top priority, and your feedback is greatly appreciated.

February 20, 2025

This is my 3rd purchase with Mercedes Benz London and each experience just seems to get better. I had decided to trade in my BMW and try the GLC. After years of a sporty sedan I wanted to move to a SU More

by chris
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Stockie
January 31, 2025

Mike came highly recommended by a business associate and I felt very comfortable dealing with him. He was extremely knowledgeable and took the time to explain all the features of the car in terms that I un More

by Beamer
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with Mike at Mercedes-Benz London. We are thrilled to hear that he provided you with excellent service and made your car-buying experience stress-free. We appreciate your business and look forward to serving you again in the future.

January 27, 2025

I had contacted Mike a few times over the years as I was considering a new car. He was always helpful. So when I decided to buy a Mercedes Mike was my obvious choice as he had been helpful in the past. Kim More

by Kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Kim. We are thrilled to hear that Mike was able to assist you in your decision to purchase a Mercedes-Benz. We appreciate your loyalty and look forward to serving you again in the future.

January 25, 2025

I cannot say enough great things about my experience with Tony at Mercedes Benz London! From start to finish, he made purchasing my first car an absolute breeze. Tony’s professionalism, expertise, and genuin More

by Bisrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you so much for taking the time to share your experience at Mercedes-Benz London, Bisrat! We are thrilled to hear that Tony, Mike, and the rest of the team provided you with exceptional service and made your car-buying experience enjoyable. We truly value your feedback and are grateful for the opportunity to help you find the perfect first car. Enjoy your new ride!