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Mercedes-Benz London

London, ON

4.9
1,099 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,099 reviews

September 21, 2021

Fantastic trade-in and purchase experience! I bought a used vehicle and was treated like I was purchasing a new top of the line Mercedes. Customer service was friendly, professional and Mike Robinson did More

by nhurgett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 24, 2021 -

Mercedes-Benz London responded

Thank you very much! We truly appreciate your business and it made our day to hear that Mike and our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

September 20, 2021

Fantastic purchase experience from beginning to end. Lots of nice luxury vehicle options out there these days, but service is important to me and I felt the folks at MB London are a step above all the rest. More

by AVH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much! We really appreciate you taking the time to share your five-star rating with us at Mercedes-Benz London. Take care, and we look forward to seeing you again soon!

September 19, 2021

We are on our 9th Mercedes from Mercedes-Benz London. We really don't consider another dealer when looking for the next vehicle. Mike Robinson is as efficient as he is friendly. Highly recommend the whole t More

by dannybuoy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much Danny, we love hearing about return customers such as yourself! We're glad to hear you had such a great experience purchasing your vehicle with Mike and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

September 18, 2021

This is my 3rd Mercedes from this dealership and I can't say enough about the service I receive from all departments. I dealt directly with Mike Marik for the search and negotiations for this vehicle and d More

by Hardy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much Hardy, we love hearing about return customers such as yourself! We're glad to hear you had such a great experience purchasing your vehicle with us here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

September 17, 2021

For more than ten years we buy our cars at this dealership. Tony is our go-to-person for all this time. We appreciate his knowledge of all the technology, he helps out with individual requests and More

by vsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 20, 2021 -

Mercedes-Benz London responded

Wow, 10 years! Thank you so much, we love hearing feedback form our long-time return customers. If there's ever anything else we can do to make your next experience even better, please don't hesitate to let us know!

September 16, 2021

My family and I purchased cars with Benz. They have gone far and beyond with their professional and polite service. They were very helpful in finding my vehicle that met my needs. More

by lena katz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you Lena, we really appreciate you taking the time to share your five-star rating with us at Mercedes-Benz London. Take care, and we look forward to seeing you again soon!

September 16, 2021

Everyone was very attentive and accommodating. It was a pleasure dealing with Tony Yang as he was very knowledgeable and went out of his way to be available as we travelled over 2 hours to deal with the Lo More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much Al, and thank you for making the 2 hour travel to see us! We're glad to hear you had such a great experience purchasing your vehicle with Tony and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

September 16, 2021

A warming environment, the staff at Mercedes Benz London made the process of purchasing my vehicle very comfortable. They were professional and courteous without being pushy like I have experienced with ot More

by Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 20, 2021 -

Mercedes-Benz London responded

Congratulations on your new Mercedes-Benz, Ross! We truly appreciate your business and it made our day to hear you had a wonderful experience with us a Mercedes-Benz London. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

September 16, 2021

We know Mike for couple of years and we bought couple cars from him and we enjoy having communication with him going through pick and choose our car. Mike is great person,willing to help and taking care More

by vloratvitija
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Mike and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

September 16, 2021

I have bought my vehicles at Mercedes London for the last few years. I find the service there is second to none and so I keep coming back. This most recent time was no exception. I was served by Tony Yang. H More

by leannezawadzki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mercedes-Benz London responded

Thank you for sharing, Leanne! We're very happy that Tony was able to ensure you had all the information you needed to get the most out of your new vehicle. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

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