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Mercedes-Benz London
London, ON
1,100 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,100 reviews
November 25, 2024
Excellent experience dealing with Mike and the Mercedes London Team. Mike has always been professional to deal with and knowledgeable of all the Mercedes products. London Team. Mike has always been professional to deal with and knowledgeable of all the Mercedes products. More
by Remo
November 24, 2024
I just wanted to take a minute to rate my recent experience at Benz London; more specifically I would like to give high praise to Mike Robinson. Not only was he extremely genuine and a gentleman, bu experience at Benz London; more specifically I would like to give high praise to Mike Robinson. Not only was he extremely genuine and a gentleman, but also a true professional. His expertise and knowledge in the vehicles made the whole decision process very smooth and easy. He went above and beyond to cope with our demands and we couldn't have asked for more. Thank you for your patience and for being so accommodating. More
by Ruxxxxa P
Employees Worked With
November 22, 2024
We had the best experience at Mercedes London. All of the staff were super friendly and helpful especially Mike Robinson and Rob Stockie who went the extra mile for my wife and I. And the servic All of the staff were super friendly and helpful especially Mike Robinson and Rob Stockie who went the extra mile for my wife and I. And the service and support didn't stop once we received our GLS, Mike was always available to go over the features in the car and answer any questions my wife and I had about the vehicle. We would highly recommend MB London to anyone looking for a new or used car! More
by Jason
November 19, 2024
Recently purchased a Mercedes from Tony and the Mercedes Benz London team. As with all of our previous purchases, the MB London team were there for us during the purchase process and supporting us afterwar Benz London team. As with all of our previous purchases, the MB London team were there for us during the purchase process and supporting us afterwards as well. A big thankyou to Tony, Mike, Markus and Dawson for their outstanding service and support. More
by KM43
Employees Worked With
Other Employees :
Dawson Hart
September 30, 2024
Mike Robinson is an excellent sales person. He is true professional and his knowledge about a car was impressive. He is friendly and very patient which made a purchasing process really positive He is true professional and his knowledge about a car was impressive. He is friendly and very patient which made a purchasing process really positive experience. I was fortunate to have Mike as my salesperson. More
by Mio
Employees Worked With
September 24, 2024
We leased a car with Tony, he mad the whole process SO EASY! we were coming from toronto and he had the car and paperwork ready without us needing to make multiple trips to the dealership. HIGHLY RECOMMEN EASY! we were coming from toronto and he had the car and paperwork ready without us needing to make multiple trips to the dealership. HIGHLY RECOMMEND! More
by Harry
September 23, 2024
"I recently purchased a new Mercedes GLE 350 SUV from Mercedes Benz London, and I couldn't be happier with my choice. As a Mercedes Benz owner since 1980, I can confidently say that my experience with Me Mercedes Benz London, and I couldn't be happier with my choice. As a Mercedes Benz owner since 1980, I can confidently say that my experience with Mercedes Benz London and, in particular, Tony Yang, has been exceptional. Tony's professionalism, knowledge, and dedication made the entire process smooth and enjoyable. I highly recommend Tony Yang to anyone considering a Mercedes Benz vehicle." More
by Ron Hurak
Employees Worked With
September 23, 2024
Mike Robinson, you are a very personable person. Really listened and understood my needs. Patient and flexible. Thank you so much for all your time. Thank you everyone. Really listened and understood my needs. Patient and flexible. Thank you so much for all your time. Thank you everyone. More
by Christine
Employees Worked With
Other Employees :
Dawson Hart, Assistant Manager Service, All staff in service exceptional.
September 20, 2024
Can't say enough about Mike - his professionalism, his team @ London MB, his genuine desire to help, to be fair, and perhaps above all, is probably the most honest person I've dealt with... he's just a team @ London MB, his genuine desire to help, to be fair, and perhaps above all, is probably the most honest person I've dealt with... he's just a good guy. I've just finished my third deal through him, and while work has taken me away from London, my fourth will be through him as well. More
by boris.krul
Employees Worked With
September 20, 2024
Dear Tony, I want to take a moment to express my sincere gratitude for your exceptional service you provided during the purchase of my 2017 G63. From the initial stages of our communication to having the ve gratitude for your exceptional service you provided during the purchase of my 2017 G63. From the initial stages of our communication to having the vehicle delivered to New Brunswick, the entire process was smooth and seamless. The G63 arrived exactly as I had expected, and I couldn't be happier with the experience. Having worked with numerous salespeople over the years, I can say confidently that you are by far the Best I've ever dealt with. Your professionalism, attention to detail, and commitment to customer satisfaction truly stand out. Thank you once again, Tony, I will gladly recommend you to anyone looking for a top-notch salesperson. Harold Jagoe More
by hjagoe
