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Mercedes-Benz London
London, ON
1,131 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,131 reviews
January 02, 2023
I bought my first Mercedes from the London Mercedes-Benz dealership. Tony Yang was great to work with to ensure I got the vehicle I wanted. I couldn’t be happier. Thanks! dealership. Tony Yang was great to work with to ensure I got the vehicle I wanted. I couldn’t be happier. Thanks! More
by Elijosephfaysal
December 29, 2022
Driver from windsor due to their amazing sales and service team. I would recommend London Mercedes to my friends and family. I have purchased 3 from Tony @ finch Mercedes, what a great guy! service team. I would recommend London Mercedes to my friends and family. I have purchased 3 from Tony @ finch Mercedes, what a great guy! More
by eelachkar
Employees Worked With
December 29, 2022
How often does a salesman respond to a general email enquiry on a Sunday Well Tony from Mercedes Benz London does Totally a great pleasure dealing with Him and his team He was able to locate what I enquiry on a Sunday Well Tony from Mercedes Benz London does Totally a great pleasure dealing with Him and his team He was able to locate what I wanted and close the deal in 48 hours My pickup of the vehicle was also over the top Sitting right beside his next polished and ready to go Totally an over the top experience dealing with this dealership 👍👏💯 More
by Smitty
Employees Worked With
December 28, 2022
I recently purchased a car from M-B London and the whole experience, from reception through to signing the final documents, was seamless. The customer service was superb, particularly, Mike Robinson whom I experience, from reception through to signing the final documents, was seamless. The customer service was superb, particularly, Mike Robinson whom I found to be honest, knowledgeable and patient, ensuring that my questions were answered and my needs met. I would highly recommend contacting Mike Robinson, first, when in the market for a vehicle. More
by bdlassoc
December 17, 2022
i had a great experience with mike robinson. the process of purchasing the car was very smooth. would recommend anyone to work with him when considering to purchase a car. the process of purchasing the car was very smooth. would recommend anyone to work with him when considering to purchase a car. More
by ahmed
Employees Worked With
December 01, 2022
Mike Robinson is an exceptionally great M-B rep! He has helped us tremendously and we have now purchased 2 new vehicles through him! His dealership coincidentally, worked really hard with us on our He has helped us tremendously and we have now purchased 2 new vehicles through him! His dealership coincidentally, worked really hard with us on our trade-in, and made us a significantly better offer than other dealerships did (M-B, Audi, Honda, etc). Highly Recommend!!! More
by EricJS
November 27, 2022
Great Dealership to purchase car from. Mike Robinson was great to work with. Having crazy work schedules, Mike was very accommodating in all my last minute requests from test drives, ans Mike Robinson was great to work with. Having crazy work schedules, Mike was very accommodating in all my last minute requests from test drives, answer questions on the car, warranty information, etc.,,,, Purchase of car was very easy and painless. Would highly recommend! More
by ayu
Employees Worked With
November 21, 2022
Excellent experience with MB London. The entire team are thorough, passionate and super helpful. I could not be happier with our new vehicle, it surpasses expectations as does the cus The entire team are thorough, passionate and super helpful. I could not be happier with our new vehicle, it surpasses expectations as does the customer service from Tony and the team! More
by E Macdonald
November 16, 2022
What a pleasant experience! Mike went above and beyond in helping us purchase our vehicle and got the best price for our trade in. We recommend Mike at MB London to all our fr Mike went above and beyond in helping us purchase our vehicle and got the best price for our trade in. We recommend Mike at MB London to all our friends and relatives. More
by Sherry
