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Mercedes-Benz London
London, ON
1,130 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,130 reviews
March 20, 2023
I had a very great car purchasing experience with Tony. He is SUPER nice, patient, and professional with everything!!! Really appreciated and strong recommended! He is SUPER nice, patient, and professional with everything!!! Really appreciated and strong recommended! More
by Jocelyn
March 20, 2023
Tony made this my best car purchase yet. Scheduled a test drive, it was ready. Had a few questions, answered. Worked out a price, no problem. Car was ready to be picked up when promised. I p Scheduled a test drive, it was ready. Had a few questions, answered. Worked out a price, no problem. Car was ready to be picked up when promised. I purchased a used, non-Mercedes for about $20,000.00. But I was treated like I purchased one of their flagship models. I'm impressed. I didn't ask, but think Tony may have come in on his day off to complete my deal. Thank you. More
by allanpferguson
Employees Worked With
March 01, 2023
.5 Star in every respect ,starting with Mike Robinson for whom nothing was too difficult and I certainly had lots of questions. He kept on smiling, no matter what. whom nothing was too difficult and I certainly had lots of questions. He kept on smiling, no matter what. More
by rusky
Employees Worked With
February 28, 2023
Excellent customer service, attentive to every detail. Customer is valued and it shows. Would highly recommend Mercedes Benz London. We have purchased 3 vehicles here and every transaction was seamless, s Customer is valued and it shows. Would highly recommend Mercedes Benz London. We have purchased 3 vehicles here and every transaction was seamless, starting with our Sales go to, Mike! More
by Mjdawe
Employees Worked With
February 28, 2023
Mike is amazing. From the moment I got in touch to inquire about a couple of vehicles, to him delivering my vehicle to me personally, he was such a joy and pleasure t From the moment I got in touch to inquire about a couple of vehicles, to him delivering my vehicle to me personally, he was such a joy and pleasure to work with. Mike always responded quickly when I had questions and was just so extremely helpful throughout the entire process. Definitely will be recommending Mike to anyone looking for a vehicle at Mercedes Benz London. More
by Brian Umali
February 27, 2023
I had an amazing experience working with Tony. I was looking for a Honda Civic, and had been to other dealerships, but was not treated as well as I was with Tony. He made sure everything was in ti I was looking for a Honda Civic, and had been to other dealerships, but was not treated as well as I was with Tony. He made sure everything was in tip top shape before I drove it off the lot. Thanks, Tony! More
by ryannrrs
Employees Worked With
February 27, 2023
As soon as we entered Mercedes, we were treated so well - we appreciate all the Mercedes staff, especially Mike Robinson who took great care of us and handed the car to us in perfect condition. Really love t we appreciate all the Mercedes staff, especially Mike Robinson who took great care of us and handed the car to us in perfect condition. Really love the car and cant wait for the next purchase. More
by sait payam
Employees Worked With
February 27, 2023
Great experience with Mike Robinson while purchasing brand new GLB250. I will highly recommend this dealership in London brand new GLB250. I will highly recommend this dealership in London More
by marian.golis
Employees Worked With
February 07, 2023
I recently purchased a SUV from M-B London, and the entire process was seamless, from reception to signing the final documents. Mike Robinson, who I found to be honest, knowledgeable, and indefatigabil entire process was seamless, from reception to signing the final documents. Mike Robinson, who I found to be honest, knowledgeable, and indefatigability in ensuring that my questions were answered and my needs were met, provided excellent customer service. When looking for a vehicle, I would strongly advise contacting Mike Robinson first. More
by shajivc
Employees Worked With
February 03, 2023
The GLC 43 is my first new car. I have been driving since 1976. My other Mercedes is a 2003 S55, previously owned by my late father. Mike has a very easy going friendly personality. I have been driving since 1976. My other Mercedes is a 2003 S55, previously owned by my late father. Mike has a very easy going friendly personality. While the GLC 43 'sold itself', Mike eased my nerves when coaching me about the car's features. I had a GLK 350 from 2011-2019. Both of my previous Mercedes were purchased from "Overseas Motors' Windsor. Mike earns top marks in the sales domain, the finance department employees could benefit from being more receptive to customers especially when a customer is finalizing payment. Lastly, the expresso/cappucino maker delivers excellent beverages, however the labelling on the selection buttons are showing wear. More
by leslieyee87
Employees Worked With
