Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Purchased my second vehicle with Tony and the team at Mercedes London. They always go above and beyond to ensure customer satisfaction. The dealership is always very clean and welcoming. Thanks Marcus, M Mercedes London. They always go above and beyond to ensure customer satisfaction. The dealership is always very clean and welcoming. Thanks Marcus, Mike, Tony and Noel for helping me with the new car! More
Working with Mike Robinson on the purchase of our vehicle was a pleasure. Friendly, helpful, knowledgeable, respectful.....and I could go on. The bottom line is buying the vehicle was almost as pleasure fill was a pleasure. Friendly, helpful, knowledgeable, respectful.....and I could go on. The bottom line is buying the vehicle was almost as pleasure filled as driving it has turned out to be. We will be back. More
Complained about a leaky coolant hose and even took a picture for a year was told that was completely normal. FINALLY HAD IT REPAIRED RECENT SERVICE. I did have a re occurring check engine light when I a picture for a year was told that was completely normal. FINALLY HAD IT REPAIRED RECENT SERVICE. I did have a re occurring check engine light when I asked if my repairs were related to my coolant hose and air intake hose that was replaced was told yes that was why I had check engine light on . I didn’t even make 10 minutes down the road to have light come on again , I returned making the hour trip back home once again without my car to find our they think it’s related to my emissions repair that was in the recent settlement required for the diesel settlement(which I have yet to see any cheques as of today) Since the parts are coming from Germany I now have no car for up to 10 business days or longer. To top it off not only did they lie about coolant leak being normal My paperwork indicates that check engine was never rectified and they with look into it further in future if problems persist. I was not told this at I picked up my keys and paid my bill. Maybe because I have an older SUV they no longer car about giving basic service. We have purchased 2 G wagons , ml320 and my Gl. Never have I have been so insulted in a dealership that claims luxury service More
I have worked with Mike Robinson on the purchase of 3 new vehicles and find him to be friendly,knowledgable and a man of his word.I would recommend Mike to anyone interested in buying a mercedes product. vehicles and find him to be friendly,knowledgable and a man of his word.I would recommend Mike to anyone interested in buying a mercedes product. More
We purchased our GLE 450 from Mercedes-Benz London. We are from out of town, and purchased the car remotely. Tony Yang was instrumental in making the purchase smooth and stress free. It was a pleasure We are from out of town, and purchased the car remotely. Tony Yang was instrumental in making the purchase smooth and stress free. It was a pleasure to meet him in person when we came for delivery of the car. He is very thorough and professional. It was well worth the drive purchasing our Mercedes in London. More
Tony has been very helpful and patience for all my request. Definitely will go back to him if my family and friends are looking for Mercedes-Benz. request. Definitely will go back to him if my family and friends are looking for Mercedes-Benz. More
I have always been impressed with the very friendly service at MB London! Always greeted with smiles and a warm welcome! When ordering my new dream car… Mike Robinson was amazing and made it happen! I service at MB London! Always greeted with smiles and a warm welcome! When ordering my new dream car… Mike Robinson was amazing and made it happen! I now am the very proud owner of my rose gold beauty! Thank you to Mike and his team for the delivery! She is lovely…. And I know you will all help look after her in the years to come! My sincere thanks! McPink 💖 More
Amazing experience and customer service at Mercedes as always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If yo always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If you are ever on the lookout for a Mercedes, make sure to contact Charbel and you will be well looked after 👍🏻 More
We did not get the car that was promised. Do not return phone calls. Thought we were buying g a 2023 car but was a 2022. We were not told. It was not mentioned once byTony. I just happ Do not return phone calls. Thought we were buying g a 2023 car but was a 2022. We were not told. It was not mentioned once byTony. I just happened to see it in the fine print on the top left side of the contract. It was not mentioned in the description on the top right. More