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Mercedes-Benz London
London, ON
1,189 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,189 reviews
November 24, 2024
I just wanted to take a minute to rate my recent experience at Benz London; more specifically I would like to give high praise to Mike Robinson. Not only was he extremely genuine and a gentleman, bu experience at Benz London; more specifically I would like to give high praise to Mike Robinson. Not only was he extremely genuine and a gentleman, but also a true professional. His expertise and knowledge in the vehicles made the whole decision process very smooth and easy. He went above and beyond to cope with our demands and we couldn't have asked for more. Thank you for your patience and for being so accommodating. More
by Rushita P
Employees Worked With
November 22, 2024
We had the best experience at Mercedes London. All of the staff were super friendly and helpful especially Mike Robinson and Rob Stockie who went the extra mile for my wife and I. And the servic All of the staff were super friendly and helpful especially Mike Robinson and Rob Stockie who went the extra mile for my wife and I. And the service and support didn't stop once we received our GLS, Mike was always available to go over the features in the car and answer any questions my wife and I had about the vehicle. We would highly recommend MB London to anyone looking for a new or used car! More
by Jason
November 19, 2024
Recently purchased a Mercedes from Tony and the Mercedes Benz London team. As with all of our previous purchases, the MB London team were there for us during the purchase process and supporting us afterwar Benz London team. As with all of our previous purchases, the MB London team were there for us during the purchase process and supporting us afterwards as well. A big thankyou to Tony, Mike, Markus and Dawson for their outstanding service and support. More
by KM43
Employees Worked With
Other Employees :
Dawson Hart
September 30, 2024
Mike Robinson is an excellent sales person. He is true professional and his knowledge about a car was impressive. He is friendly and very patient which made a purchasing process really positive He is true professional and his knowledge about a car was impressive. He is friendly and very patient which made a purchasing process really positive experience. I was fortunate to have Mike as my salesperson. More
by Mio
Employees Worked With
September 24, 2024
We leased a car with Tony, he mad the whole process SO EASY! we were coming from toronto and he had the car and paperwork ready without us needing to make multiple trips to the dealership. HIGHLY RECOMMEN EASY! we were coming from toronto and he had the car and paperwork ready without us needing to make multiple trips to the dealership. HIGHLY RECOMMEND! More
by Harry
September 23, 2024
"I recently purchased a new Mercedes GLE 350 SUV from Mercedes Benz London, and I couldn't be happier with my choice. As a Mercedes Benz owner since 1980, I can confidently say that my experience with Me Mercedes Benz London, and I couldn't be happier with my choice. As a Mercedes Benz owner since 1980, I can confidently say that my experience with Mercedes Benz London and, in particular, Tony Yang, has been exceptional. Tony's professionalism, knowledge, and dedication made the entire process smooth and enjoyable. I highly recommend Tony Yang to anyone considering a Mercedes Benz vehicle." More
by Ron Hurak
Employees Worked With
September 23, 2024
Mike Robinson, you are a very personable person. Really listened and understood my needs. Patient and flexible. Thank you so much for all your time. Thank you everyone. Really listened and understood my needs. Patient and flexible. Thank you so much for all your time. Thank you everyone. More
by Christine
Employees Worked With
Other Employees :
Dawson Hart, Assistant Manager Service, All staff in service exceptional., Jennifer Karsch
September 20, 2024
I recently had the pleasure of purchasing my dream Mercedes-Benz, and I can confidently say it was the best car-buying experience I’ve ever had, thanks to Mike Robinson. From the moment I walked into Mercedes-Benz, and I can confidently say it was the best car-buying experience I’ve ever had, thanks to Mike Robinson. From the moment I walked into the dealership, Mike made me feel welcomed and valued. The level of professionalism was unmatched. Throughout the entire process, Mike was very patient, courteous, and incredibly attentive. Every question I had was answered thoroughly, and I never felt rushed or pressured. Even after the purchase, they followed up to make sure I was satisfied with my new car and offered continued support for any future needs. More
by Sujitanepal8
Employees Worked With
September 20, 2024
Great purchasing experience with Mike and MB London! No pressure and easy going process. We were in a rush to pick up our vehicle for an extended road trip...the entire MB London team was able to meet o No pressure and easy going process. We were in a rush to pick up our vehicle for an extended road trip...the entire MB London team was able to meet our deadline and the road trip was soooo much better (massaging front seats!!) More
by Andrew S.
September 20, 2024
Can't say enough about Mike - his professionalism, his team @ London MB, his genuine desire to help, to be fair, and perhaps above all, is probably the most honest person I've dealt with... he's just a team @ London MB, his genuine desire to help, to be fair, and perhaps above all, is probably the most honest person I've dealt with... he's just a good guy. I've just finished my third deal through him, and while work has taken me away from London, my fourth will be through him as well. More
by boris.krul
Employees Worked With
