Mercedes-Benz London

Appreciate the experience. Scott was very helpful. He made sure I understand the basic features. The lease return was also very smooth and easy. Thank you made sure I understand the basic features. The lease return was also very smooth and easy. Thank you More

Scott Van Dyck has been superb in handling my new purchase. No hassles and provided all of the info I needed. This is a quality dealership that far exceeds one's expectations. Highly recommended! purchase. No hassles and provided all of the info I needed. This is a quality dealership that far exceeds one's expectations. Highly recommended! More

Great experience as always dealing with Bill. I enjoy working with this dealership overall and have only great things to say. Highly recommend and definitely worth the drive from Guelph to London! working with this dealership overall and have only great things to say. Highly recommend and definitely worth the drive from Guelph to London! More

Bill was very knowledgeable and extremely pleasant to deal with. He went out of his way to answer questions and resolve any concerns that I had. He was accommodating to my available times and got back to deal with. He went out of his way to answer questions and resolve any concerns that I had. He was accommodating to my available times and got back to me quickly when I had questions. Overall, it was a good experience More

We had a wonderful experience of working with Adam Stockie at MB London. This was our first Mercedes and he was patiently presented us all available cars and options at this and nearby dealerships. Fi Stockie at MB London. This was our first Mercedes and he was patiently presented us all available cars and options at this and nearby dealerships. Finally, we decided to have our own customized car and order it from Germany and Adam did a wonderful job. Adam was extremely professional and knowledgeable and responded quickly to all inquiries. He and the team at MB London managed everything for us over the shipping process. He always responded very quickly about the status and location of the car and over different modes of transportation. With his help, it became a great experience to see how efficiently Mercedes Benz manages its entire supply chain. He really made the experience of buying our first Mercedes easy and enjoyable. When we arrived at the dealership to pick up our new MB, he was very patient and supportive showing us all of the features. I would highly recommend him to anyone looking to purchase a car and my family and friends will be returning to him in the future. More

Purchasing a new vehicle at Mercedes London was a very pleasant experience. Bill our sales rep was very knowledgeable and accommodating specifically helping us out on his regular day off. Shortly after pi pleasant experience. Bill our sales rep was very knowledgeable and accommodating specifically helping us out on his regular day off. Shortly after picking up the vehicle an ML 350 we contacted the dealership with several clarification questions and Bill promptly returned our call with the answers we were looking for. So far really enjoying our new vehicle. More

This is the second Mercedes we've purchased from Bill Schonauer and again it was a very pleasant experience. Bill's knowledge of the product is excellent and his professionalism is second to none. We hav Schonauer and again it was a very pleasant experience. Bill's knowledge of the product is excellent and his professionalism is second to none. We have been and are still amazed at the level of service we receive when we go to Mercedes of London. Thank you. More

I had a great experience purchasing my new vehicle from Mercedes-Benz London and with Tony Yang. He was very informative & helpful, responded quickly to any & all inquiries, and a pleasure to deal with. Mercedes-Benz London and with Tony Yang. He was very informative & helpful, responded quickly to any & all inquiries, and a pleasure to deal with. I would definitely recommend Tony and Mercedes-Benz London to any of my family & friends looking for a new vehicle. More

Loved our experience from the beginning. The staff was Loved our experience from the beginning. The staff was helpful and polite and the team took care of everything for us. Overall it was a great exper Loved our experience from the beginning. The staff was helpful and polite and the team took care of everything for us. Overall it was a great experience More

This location is under new management after recent purchase by the Finch Auto group. It is shocking how horrible the MB experience is at this dealership. From frequent staff changes to rude managers, purchase by the Finch Auto group. It is shocking how horrible the MB experience is at this dealership. From frequent staff changes to rude managers, this is the very last new car I purchase at this location. Price was changed on me last second, long waits were had, and "brand new" car was delivered in an unclean fashion. This is all while I was paying near full MSRP price on a vehicle which would be considered a joking matter in any other premium dealership. One of the biggest mistakes I have made in a long time was walking into this dealership with the expectation of a professional transaction. Changing prices while holding one's initial deposit as ransom is grounds for a lawsuit, and I hope someone with more time and resources in their hand brings this dealership and their shady tactics to justice. More