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Mercedes-Benz London

London, ON

4.9
1,096 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,096 reviews

July 27, 2023

Happy to acknowledge both London MB dealership and Mike Robinson as my sales person in most recent purchase. Have been doing business with this place for more than 12 years and will be returning - this is More

by neuroteam@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with Mercedes-Benz London and specifically with Mike Robinson. We are delighted to hear that you have been a loyal customer for over 12 years and that this is your fourth vehicle with us. We appreciate your recommendation of Mike as a salesperson who genuinely listens and addresses any issues or concerns. It's also great to know that our service department has consistently provided outstanding service, catering to the specific needs of your vehicle. We truly value your business and look forward to serving you again in the future.

July 26, 2023

My recent purchase experience with Mike was very pleasant. He is a friendly and professional sales consultant. He listened to our questions carefully with smile and patience, and answered all questi More

by RC
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with Mike Robinson at Mercedes-Benz London. We truly appreciate your kind words about his friendly and professional demeanor, as well as his attentive and knowledgeable assistance throughout the purchasing process. We are delighted to hear that your experience was smooth and stress-free. Your recommendation means a lot to us, and we hope to have the opportunity to serve you again in the future.

July 25, 2023

Excellent experience in all respects - a seamless, efficient and stress-free sales experience. Mike Robinson is an outstanding sales professional - knowledgeable and expert at providing all of the in More

by deb6000
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your feedback! We are thrilled to hear that you had an excellent experience with us at Mercedes-Benz London. Mike Robinson is indeed an outstanding sales professional, and we are proud to have him as part of our team. It's great to know that he provided you with all the information you needed for your car purchase and followed up on your questions. We appreciate your kind words about our service and are delighted that your experience with us was stellar.

July 25, 2023

I don’t usually write a review but I feel Tony Yang, AMG Specialist at Mercedes-Benz London deserves recognition for providing exceptional car buying experience. He was very respectful and promptly respon More

by brett
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridley Wetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

Thank you, Brett, for taking the time to share your positive experience with us. We're thrilled to hear that Tony provided you with exceptional service and made your car buying experience a memorable one. We appreciate your recommendation and look forward to serving you, your family, and friends in the future.

July 22, 2023

We had a great experience with MB London. Our purchase experience was quick without aggressive sales tactics for add-ons. And they took the time to highlight many of the features of the car b More

by lsnow
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, L Snow. We're delighted to hear that your purchase experience at Mercedes-Benz London was quick and devoid of aggressive sales tactics. It's fantastic to know that Tony was able to provide you with a thorough overview of the car's features before you drove it off the lot. We appreciate your feedback and hope to serve you again in the future.

July 21, 2023

Another outstanding experience with the Mercedes Benz London team! Tony, Mike, Markus, Greg and Rob once again provided exceptional service during our recent purchase. We were able to buy with confiden More

by KM43
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

Thank you so much for your kind words! We are thrilled to hear that Tony, Mike, Markus, Greg, and Rob provided you with exceptional service during your recent purchase. It's great to know that they made you feel confident in your purchase decision and ensured your satisfaction. We appreciate your recognition of Tony's efforts in reviewing all the controls and features, as well as Markus and his team for ensuring the vehicle was detailed and serviced to perfection. We are grateful for your support and hope to serve you again in the future.

July 20, 2023

I purchased my brand new GLB250 from Mr. Tony Yang. The level of appreciation he has for his customers and for the Mercedes brand is unmatched. Purchase your next vehicle from him. I prom More

by modavie23
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mercedes-Benz London.

July 20, 2023

We called regarding a specific advertised vehicle. The salesman offered to stay later the next evening to show us the vehicle. Tony Yang proved to be flexible, supportive and knowledgeable about the More

by Laura
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz London responded

Thank you so much for taking the time to leave us such a positive review, Laura! We're thrilled to hear that Tony Yang provided you with excellent service and made the process enjoyable for you. We strive to provide flexibility, support, and knowledge to all our customers, and we're glad to hear that we delivered on that promise. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

June 29, 2023

I recently purchased a vehicle from Mercedes-Benz London and based on my experience I recommend them without hesitation. I dealt with Tony from start to finish and his openness and honesty was a huge fa More

by Djebliar
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Djebliar. We are delighted to hear that Tony provided you with exceptional service and that his openness and honesty played a significant role in your decision to purchase the vehicle. We understand that buying a vehicle virtually can be a unique experience, and we are glad that Tony was able to provide you with detailed video reviews and promptly respond to all your questions. It is also great to know that you found the price of the vehicle to be fair in comparison to other dealerships, and that we honored all promises made throughout the process. We truly appreciate your recommendation and are pleased to hear that your overall experience with Tony and our dealership was satisfactory. Thank you once again for choosing Mercedes-Benz London.

June 23, 2023

We recently purchased our first Mercedes @ Mercedes-Benz London and are very happy with our new vehicle. Our overall experience was excellent. Tony Yang was very helpful and professional while assisting us More

by M Chandler
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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