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Mercedes-Benz London
London, ON
1,175 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,175 reviews
March 05, 2026
I would rate this dealership as outstanding. The experience was professional and customer-focused at every stage. Clear communication, timely updates, and an organized process that made the purc The experience was professional and customer-focused at every stage. Clear communication, timely updates, and an organized process that made the purchase feel efficient and transparent. The staff was knowledgeable and respectful, and delivery was well prepared. Overall, the dealership created a strong sense of trust and made the experience easy and enjoyable. More
by Lameck
March 05, 2026
I recently purchased a vehicle from Mercedes-Benz London and had an exceptional experience from start to finish. The whole team was professional, knowledgeable and attentive to our needs. I would highly rec and had an exceptional experience from start to finish. The whole team was professional, knowledgeable and attentive to our needs. I would highly recommend them, Thank you so much! More
by m.telfer
Employees Worked With
March 03, 2026
I have just purchased my 4th car from London Mercedes-Benz and really like the sales and service staff. Tony Yang, my sales consultant, made the process seamless and it was a pleasure and fun to Mercedes-Benz and really like the sales and service staff. Tony Yang, my sales consultant, made the process seamless and it was a pleasure and fun to work with him. I highly recommend working with Tony for all your sales needs due to his care and attention to detail! More
by MikeG70
February 06, 2026
Very smooth and professional shopping experience at MB London with Mike Robinson. He has a refreshing approach - no upselling, no non-sense, no hidden agendas. Very straight forward and honest. After we f London with Mike Robinson. He has a refreshing approach - no upselling, no non-sense, no hidden agendas. Very straight forward and honest. After we finalized the deal, he offered to deliver the car himself from London all the way to Mississauga. Thank you Mike! More
by roko
Employees Worked With
February 01, 2026
Our experience with Mike and London Mercedes-Benz always very satisfying. Mike made whole process very smooth and straightforward. We deal with them second time and amazing experience always. Thank you Mik very satisfying. Mike made whole process very smooth and straightforward. We deal with them second time and amazing experience always. Thank you Mike! More
by krupa- Dhaval
Employees Worked With
February 01, 2026
Mike was extremely helpful answering my all our questions & getting us the care we truly wanted. & getting us the care we truly wanted. More
by Toproofingltd
Employees Worked With
January 31, 2026
I had a wonderful experience with Mike Robinson at Mercedes Benz London. He was very kind to help me understand the car that I was buying and taking the time to go over all of the specs. I am extremel Mercedes Benz London. He was very kind to help me understand the car that I was buying and taking the time to go over all of the specs. I am extremely happy with my purchase and will certainly be going back to get my next car! Would definitely recommend. More
by hmcpherson
January 26, 2026
I recently purchased my fourth Mercedes‑Benz C 300 Sedan this past December (2025), and once again, I had an outstanding experience with Tony Yang at Mercedes‑Benz London. I’ve been a loyal customer for clo this past December (2025), and once again, I had an outstanding experience with Tony Yang at Mercedes‑Benz London. I’ve been a loyal customer for close to 15 years, and Tony is a big reason why. Tony is incredibly personable, knowledgeable, and truly goes above and beyond every single time. His friendly, professional approach makes the entire buying process seamless and enjoyable. He consistently delivers exceptional customer service, and I always feel well taken care of. The entire team at MB London is equally impressive—warm, welcoming, and committed to excellence in both sales and service. I’ve trusted them with four vehicles now, and I continue to be a very happy customer. I always feel confident recommending Tony Yang and Mercedes‑Benz London to friends and colleagues. If you’re looking for a premium experience from people who genuinely care, this is the place to go. More
by Mo Hagan
