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Mercedes-Benz London
London, ON
1,167 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,167 reviews
January 26, 2026
Tony Yang and the entire staff at MB London continually provide excellent sales support & service over the past 10+ years we have been dealing with them. We have purchased several cars from Tony and would provide excellent sales support & service over the past 10+ years we have been dealing with them. We have purchased several cars from Tony and would highly recommend him as a trusted, low pressure & knowledgeable advisor when looking for a vehicle. More
by vanoin
Employees Worked With
January 26, 2026
Tony was a great asset when ordering our new 450GLS. we appreciated all the service we receive from their entire staff!! we appreciated all the service we receive from their entire staff!! More
by PC
January 26, 2026
I recently purchased my fourth Mercedes‑Benz C 300 Sedan this past December (2025), and once again, I had an outstanding experience with Tony Yang at Mercedes‑Benz London. I’ve been a loyal customer for clo this past December (2025), and once again, I had an outstanding experience with Tony Yang at Mercedes‑Benz London. I’ve been a loyal customer for close to 15 years, and Tony is a big reason why. Tony is incredibly personable, knowledgeable, and truly goes above and beyond every single time. His friendly, professional approach makes the entire buying process seamless and enjoyable. He consistently delivers exceptional customer service, and I always feel well taken care of. The entire team at MB London is equally impressive—warm, welcoming, and committed to excellence in both sales and service. I’ve trusted them with four vehicles now, and I continue to be a very happy customer. I always feel confident recommending Tony Yang and Mercedes‑Benz London to friends and colleagues. If you’re looking for a premium experience from people who genuinely care, this is the place to go. More
by Mo Hagan
December 31, 2025
Mercedes-Benz London is our trusted partner for all our automotive needs. We recently purchased our 11th Mercedes from them and as always it was a pleasure. Rob, Mike, Tony, Markus and the whole team und automotive needs. We recently purchased our 11th Mercedes from them and as always it was a pleasure. Rob, Mike, Tony, Markus and the whole team understand our needs and work with us for the ultimate experience. More
by KM43
Employees Worked With
December 29, 2025
Our purchase experience at London Mercedes-Benz was excellent. Mike Robinson was very patient with us making sure our vehicle needs were met. We are more than satisfied with Mike, Sasha Long, the deal excellent. Mike Robinson was very patient with us making sure our vehicle needs were met. We are more than satisfied with Mike, Sasha Long, the dealership and our new vehicle! More
by aszicsakjr
December 17, 2025
A grossly INCOMPETENT AND DISHONEST service department. Alex the service rep said they could replace a burned out light bulb in my B200. They couldn't even manage to do it, so they made up a lie that the M Alex the service rep said they could replace a burned out light bulb in my B200. They couldn't even manage to do it, so they made up a lie that the Mercedes bulb i provided was the wrong one and that they need a to start a work order to charge ridiculous fee to install a light bulb. When I said the mechanic was lying and to prove it to me by showing me the old bulb they didn't want to do that. I said to bring my car back out to me. When I asked Alex what happened he said he misunderstood. BOTTOM LINE. ..He got caught lying. He admitted to me it was not a wrong bulb I provided. Bottom line their own Mercedes mechanic is so incompetent he couldn't install a simple light bulb into a Mercedes Benz B200. Avoid this dishonest service department and dealership altogether. They are out to fleece the flock. They never did replace the bulb. More
by John.Stephan
Employees Worked With
Alex
December 14, 2025
We had a wonderful experience at London's Mercedes-Benz dealership - everyone we met there were very kind. We were very fortunate to work directly with Tony Yang. He is a knowledgeable and genuine profes dealership - everyone we met there were very kind. We were very fortunate to work directly with Tony Yang. He is a knowledgeable and genuine professional, who was incredibly helpful, friendly and kind throughout the process. He accommodated our last minute appointment without hesitation, made the entire process smooth and stress free and he did his best to give us a great deal. He patiently answered all our concerns and questions. There was no pressure whatsoever to make a purchase and we appreciated his honesty and straightforward approach. We highly recommend Tony and will confidently turn to him in the future for guidance and expertise. More
by simonalub
Employees Worked With
November 28, 2025
I purchased a vehicle from Mike Robinson at Mercedes Benz London. He was great to deal with, constantly kept me up to date on the delivery date of my vehicle. He was quick to respond with any questions t London. He was great to deal with, constantly kept me up to date on the delivery date of my vehicle. He was quick to respond with any questions that I had and was a true professional! More
by Jeffj9441
Employees Worked With
November 28, 2025
I've been more than pleased with the service that I have received from Mike Robinson who I have dealt with for numerous car purchases in the past and recently for my new 2026 Mercedes. Everyone in the deal received from Mike Robinson who I have dealt with for numerous car purchases in the past and recently for my new 2026 Mercedes. Everyone in the dealership has been kind, professional and accommodating. And yes, the coffee is good too! More
by Judi
