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Mercedes-Benz London

London, ON

4.9
1,124 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,124 reviews

May 30, 2025

Poor service and reliability on newer vehicle. Had nothing but issues with my GLC. After buying 4 Mercedes through this dealer in last 4 years. Sales manager Mike Maric did nothing to make it righ More

by johnedesign
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mike Maric
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I’m from Montreal I bought a used car over the phone, Mike took the time to take a video and send me photos and explained to me all the details of the car down to smallest scratch. Honestly I bought many More

by Hazim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mercedes-Benz London responded

Thanks, Hazim, for your kind words! We’re happy to hear that Mike provided such a thorough and honest experience for you, even from a distance. Enjoy your Mercedes, and we appreciate you choosing Mercedes-Benz London!

May 26, 2025

All of the reviews here reflect my experience with Mike - no xx, very professional and to the point. A pleasure to work with from start to finish. More

by Andrew B
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I had an amazing experience working with Tony Yang on the purchase of my Mercedes C300. He was professional, knowledgeable, and incredibly helpful. He took the time to answer all my questions, made sure I wa More

by amycantelon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mercedes-Benz London responded

Thank you, Amy, for your kind words! We’re delighted to hear that Tony Yang was able to provide professional and knowledgeable service, helping you feel comfortable throughout your Mercedes C300 purchase. It's wonderful to know you are thrilled with your new car and had a seamless buying experience with us.

May 23, 2025

We were not serious in trading-in Rogue for a Merc, just walked in one fine day, had a brief conversation with Mike and landed up a deal, as his customer service is really terrific. Thank you Mike, we are h More

by Faisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mercedes-Benz London responded

Thank you, Faisal, for your kind words! We’re delighted to hear that Mike's terrific customer service made your experience enjoyable and led to your decision to trade in for the GLB 250. Enjoy your new ride, and we look forward to welcoming you back to Mercedes-Benz London in the future!

May 09, 2025

We have been looking for an electric vehicle for a while and we finally bought the EQE 350 SUV and we love it! A big thank you to Mike Robinson if it wasn’t for him we probably wouldn’t have this beautiful More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Karsch also provided excellent service
May 28, 2025 -

Mercedes-Benz London responded

Thanks, Melissa, for your kind words! We’re delighted to hear that you love your new EQE 350 SUV and that Mike provided such professional and helpful service. We're also glad you’re enjoying the Mercedes hats!

May 03, 2025

An excellent experience from start to finish. Tony Yang was thorough, professional and a great guy. Love my new car. More

by dr drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mercedes-Benz London responded

Thank you, dr drew, for your kind words! We’re happy to hear you had an excellent experience with Tony Yang and that you love your new car. We look forward to seeing you again at Mercedes-Benz London!

April 28, 2025

Mike is a true professional carefully matching needs and wants in finding the perfect vehicle for me . Love my new 250 GLA with Amg . Follow-up is amazing also, with personal attendance to pick up my new S More

by wandafeeney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mercedes-Benz London responded

Thank you for your feedback, Wanda! We’re delighted to hear that Mike provided such a professional experience in helping you find your perfect 250 GLA with AMG. It's great to know that the follow-up service met your expectations as well. We truly appreciate your highest recommendation and look forward to serving you again in the future!

April 25, 2025

Dealership was professional and showed me exactly what I wanted to see Sales rep was fantastic and would recommend him to my friends More

by ginabeer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Karsch
May 28, 2025 -

Mercedes-Benz London responded

Thank youfor your kind words! We’re happy to hear that our dealership provided a professional experience and that our sales rep was able to assist you effectively. We appreciate your recommendation and look forward to serving you and your friends in the future.

April 24, 2025

Rob and Tony made purchasing my new G63 so easy and stress free. They ensured I felt no pressure in making my decision. They made sure I had lots of time and all the information I needed. I felt real More

by jeffmahoneylondon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mercedes-Benz London responded

Thank you for your feedback, Jeff! We appreciate you taking the time to share your experience and are delighted to hear that Rob and Tony made your G63 purchase easy and stress-free. It’s great to know you felt well-informed and valued throughout the process. We look forward to welcoming you back to Mercedes-Benz London in the future.

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