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Mercedes-Benz Barrie

Innisfil, ON

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69 Reviews

2440 Doral Drive

Innisfil, ON

L9S 0A3

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69 Reviews of Mercedes-Benz Barrie

December 12, 2024

Avoid this dealership! Unprofessional behavior that you cannot trust as they take no ownership for their mistakes. Extremely poor customer service! Shocked that Mercedes More

by joanagadelhasimas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dealership
Dec 13, 2024 -

Mercedes-Benz Barrie responded

We’re so sorry to hear your customer service experience with us didn’t meet expectations, but we appreciate you taking the time to share your valuable feedback. The experiences of our guests are of the utmost importance to us, and we’d like to have the opportunity to look into your concerns further. Please contact us at customersupport@weinscanada.com. - The Mercedes-Benz Barrie Digital Team

December 04, 2023

This 1 star review is unfortunately caused by Mario, and bears no representation of the rest of the Barrie Mercedes team. Backstory: I dropped off my vehicle for service this AM while Mario was plowin More

by ChrisS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario (The plow guy), Insocial Account
Dec 06, 2023 -

Mercedes-Benz Barrie responded

We’re so sorry to hear your experience with us didn’t meet expectations, Chris, but we appreciate you taking the time to share your valuable feedback. The experiences of our guests are of the utmost importance to us, and we’d like to have the opportunity to look into your concerns further. Please contact us at customersupport@weinscanada.com. - The Mercedes-Benz Barrie Digital Team

October 17, 2023

We purchased a pre certified CLS from MB Barrie. Soon after and at subsequent servicing, chronic front end issues/noise were brought to their attention and repeatedly dismissed over years. Twice n More

by 2016CLS
Recommend Dealer
No
Employees Worked With
Jeremy Burke
Oct 24, 2023 -

Mercedes-Benz Barrie responded

We’re so sorry to hear your service experience with us didn’t meet expectations, but we appreciate you taking the time to share your valuable feedback. The experiences of our guests are of the utmost importance to us, and we’d like to have the opportunity to look into your concerns further. Please contact us at customersupport@weinscanada.com. - The Mercedes-Benz Barrie Digital Team

August 29, 2022

I dropped into the dealership on the off chance that someone could look at my convertible roof. Don from service came out immediately and was just fantastic. Customer service 10 out of 10! More

by susanmockler1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Sep 09, 2022 -

Mercedes-Benz Barrie responded

Thanks for your 5-star review, Susan. We're so happy to hear that your service experience with Don exceeded expectations - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Team

May 20, 2022

My husband and I had an excellent experience purchasing our car. Deanna, Carlena and Noah were professional, very helpful and a pleasure to deal with. Thanks so much! M. L. More

by ML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna, Carlena, Noah
May 20, 2022 -

Mercedes-Benz Barrie responded

Thanks for your 5-star review! We're glad to hear that your experience with Deanna, Carlena, and Noah was professional, helpful, and exceeded expectations - we will be sure to pass along your compliments. Congratulations on your new Mercedes-Benz vehicle and we look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Digital Team

September 22, 2021

This was my 4th or 5th purchase here. My only disappointment was the almost year long delay in delivery due to Covid issues .I feel that the car was depreciated before I even received it. However More

by Clydesmilsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Sep 22, 2021 -

Mercedes-Benz Barrie responded

Thank you for your 5-star review. We are thrilled to hear that your experience with Jimson was smooth and patient- we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Digital Team

September 10, 2021

Our sales executive was extremely helpful, supportive and professional. During car pick up they were friendly, knowledgeable and focused on customer service. a great experience. More

by markvisic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales, finance, and customer delivery
Sep 14, 2021 -

Mercedes-Benz Barrie responded

Thank you for your 5-star review. We are thrilled to hear that your experience with us was helpful, knowledgeable and friendly- we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Digital Team

September 10, 2021

Professional and a friendly approach. After understanding my needs the options were well explained to assist me in taking the right decision. I am happy More

by tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Sep 14, 2021 -

Mercedes-Benz Barrie responded

Thank you for your 5-star review, Tony. We are happy to hear that your experience with us was professional and friendly- we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Digital Team

August 28, 2021

The staff was excellent from Jimson to Patrick to Deanna. They were all very professional, knowledgeable and friendly. I appreciated Jimson showing me how all the gadgets worked in my vehicle. A great dea More

by Trish Roach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Aug 31, 2021 -

Mercedes-Benz Barrie responded

Thank you for your 5-star review, Trish. We are thrilled to hear that your experience with Jimson, Patrick and Deanna was professional, knowledgeable and friendly- we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Digital Team

July 02, 2021

A great experience from entering the dealership to negotiate a deal to picking up our new (to us) Mercedes. Business like and friendly staff all around. More

by flavellden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O’Neall, Insocial Account
Jul 02, 2021 -

Mercedes-Benz Barrie responded

Thank you for your 5-star review of Mercedes-Benz Barrie. We are thrilled to hear that your experience with us exceeded expectations- we will be sure to pass along your compliments. Congratulations on the purchase of your new Mercedes-Benz vehicle and we look forward to welcoming you back in the future. - The Mercedes-Benz Barrie Digital Team

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