Mercedes-Benz Barrie

The staff was excellent from Jimson to Patrick to Deanna. They were all very professional, knowledgeable and friendly. I appreciated Jimson showing me how all the gadgets worked in my vehicle. A great dea They were all very professional, knowledgeable and friendly. I appreciated Jimson showing me how all the gadgets worked in my vehicle. A great dealership. More

A great experience from entering the dealership to negotiate a deal to picking up our new (to us) Mercedes. Business like and friendly staff all around. negotiate a deal to picking up our new (to us) Mercedes. Business like and friendly staff all around. More

their website advertise $528 /month for GLC 300 SUV and when called into dealership they said it will about Approx $1000... so who is correct here website or dealership. they should be transparent in adver when called into dealership they said it will about Approx $1000... so who is correct here website or dealership. they should be transparent in advertising .... false advertising More

Very disappointed in Mercedes Barrie. Service is over priced and poor at best. Be ware of fees at end of lease. Would not recommend Mercedes, not the name it once was !!!!!!! see awards hanging from priced and poor at best. Be ware of fees at end of lease. Would not recommend Mercedes, not the name it once was !!!!!!! see awards hanging from roof none since 5 years ago. What up with that? More

Jeff is friendly, helpful, forthcoming and reliable. I would deal with him anytime. If you're looking for honest assistance, he's your man. Peter M. would deal with him anytime. If you're looking for honest assistance, he's your man. Peter M. More

We were very pleased with the exceptional service we received at Mercedes Benz Barrie Dave and Ashley made this a very pleasant experience we are extremely happy with our new Sprinter. received at Mercedes Benz Barrie Dave and Ashley made this a very pleasant experience we are extremely happy with our new Sprinter. More

Mercedes Benz Barrie are fantastic From the moment we Mercedes Benz Barrie are fantastic From the moment we stepped in Patrick sales tony sales manager and Ashley finance manager it felt and is like dea Mercedes Benz Barrie are fantastic From the moment we stepped in Patrick sales tony sales manager and Ashley finance manager it felt and is like dealing with family comfortable friendly concern accommodating keeping in touch they simply are the best I have recommended Mercedes Benz Barrie to all my extensive friends More

Excellent customer service ! Tony was extremely knowledgeable and made our purchase a very smooth and pleasant experience!! We would definitely purchase from them again! Thanks for everythin knowledgeable and made our purchase a very smooth and pleasant experience!! We would definitely purchase from them again! Thanks for everything More

They Will Hide Your Car?? (Loyal customer for many years) UPDATE: Spending time to email the customer service rep is useless. Main issue, I received no explanation as to why my mothers car was found parked UPDATE: Spending time to email the customer service rep is useless. Main issue, I received no explanation as to why my mothers car was found parked at the very END of a lot BEHIND the dealership during a diagnostic appointment. "Various testing.." For anyone reading this - once a technician gets to a car clearing an engine light can take seconds. A handheld machine is plugged into the car and it will tell you what the issue is. If it clears - engine light no longer comes back - no other work is needed. My explanation; At this dealership they will park your car in a hidden area in order for you to believe it is still in the shop. My mother literally sat outside on a block staring at her parked car. This must be common because not only did they lie to my mother they are now lying to me. ORIGINAL GOOGLE POST: My mother (accompanied by my grandmother) came in today to have an engine light diagnosed, she was cheated and lied to. Service adivsor "Jeremy". She was told she would have to pay $195 and wait for one hour and a half. 8:30AM - "We'll call you when it is ready." With that her and my grandmother wandered about the dealership grounds as they were not permitted inside. During their wandering my mother noticed her car was parked outside and not being worked on. After half an hour and inquiring more than once, a detailer came to clean it..... It was sitting in a lot the whole time not being worked on!! She paid her invoice at 10:29AM. I am reading her service invoice - NO WORK WAS DONE TO THE CAR. You don't charge someone if no work is done. You DEFINITELY don't make elderly people who are at the dealership wait for NO REASON. Error codes take SECONDS to clear. She was told the car was fine but to come back again if the engine light returns. Wonderful another $200 charge while Jeremy twiddles his thumbs for 2 hours! More

Excellent Sales Experience (used vehicle purchase) Great staff, very fair price, excellent car, all around enjoyable experience. I highly recommend this dealership to all interested in a new or used Me Great staff, very fair price, excellent car, all around enjoyable experience. I highly recommend this dealership to all interested in a new or used Mercedes-Benz. More