Menzies Chrysler

I walked in,honestly not knowing the kinda of service I was about to receive, but let me tell you not many places are like this I've gone to dealerships all over and David Leonard, was amazed I got the tru was about to receive, but let me tell you not many places are like this I've gone to dealerships all over and David Leonard, was amazed I got the truck I wanted in 2 days ready for a road trip to London these guys are the BEST! More

They advertise cars using less than 1/2 the actual Km. Watch out for these guys...they advertised a car to look like a great deal but then claimed they “forgot to change the km’s” in the Auto Trader ad. T Watch out for these guys...they advertised a car to look like a great deal but then claimed they “forgot to change the km’s” in the Auto Trader ad. The car was advertised as used with 18,225 km. An hour an a half before my appointment to see this car they texted me to tell me the actual km’s were 39,757. So what, they forgot to update this for a year? These kinds of practices dissolve trust with buyers. More

Vance McKenzie sold me a vehicle recently. He is extremely energetic and efficient as a sales person. Loved working with him and would work with him again in the future. extremely energetic and efficient as a sales person. Loved working with him and would work with him again in the future. More

Good people Very good sale staff I purchased a used vehicle and was treated very well they addressed all my concerns and more .Rohan my sales person was excellen Very good sale staff I purchased a used vehicle and was treated very well they addressed all my concerns and more .Rohan my sales person was excellent I will recommend Menzies More

Not a good business model! Bought an SUV and on test drive, saw ‘new’ Brake Rotors and Pads, Wiper blades in back seat and the steering was loose. Took possession of Certified v Bought an SUV and on test drive, saw ‘new’ Brake Rotors and Pads, Wiper blades in back seat and the steering was loose. Took possession of Certified vehicle, and same rusty rotors were installed and wipers would hardly clear windows. Then drove vehicle and it was wandering on the highway. Took it back and was told to wait 2 weeks for appointment. Steering fixed but other items ‘passed safety’. Also gave me ‘trade in value’ for my used vehicle, which ended up include the Tax Break I wud receive from trade in! Watch them! Not an honest transaction overall! More

I was impressed with Rohan and Menzies as a whole. I dont like high pressure sales, I want all the information presented to me so I can make a decision I am comfortable with. Rohan in sales and Janice in fi like high pressure sales, I want all the information presented to me so I can make a decision I am comfortable with. Rohan in sales and Janice in finance were great, no pressure to purchase what I didn't want. Highly recommended. More

2019 Ram & Compass with Rohan I dealt with Rohan Belnavis on 2 new vehicles. Great experience - no pressure, honest & upfront, very professional. When a couple issues arose he and I dealt with Rohan Belnavis on 2 new vehicles. Great experience - no pressure, honest & upfront, very professional. When a couple issues arose he and the dealership went above and beyond to ensure a great customer experience. I dealt with Nick Kobzar in the financing and warrantee side of things after the purchase - He was pushy and pressuring and not as pleasant to deal with however the other staff more than made up for it with their terrific service. Highly recommend Rohan and Menzies. More

Dave Walker -2019 Ram 6th vehicle Shari and I have purchased at Menzies - all of which have been through Charlotte. Excellent customer experience and address all of our nee 6th vehicle Shari and I have purchased at Menzies - all of which have been through Charlotte. Excellent customer experience and address all of our needs with each purchase from start and continues past delivery. More

Wrecked my vehicle I took my SUV in because I was having an issue with my radio. They told me the diagnostic fee was $160 and would take an hour and a half, 4 hour late I took my SUV in because I was having an issue with my radio. They told me the diagnostic fee was $160 and would take an hour and a half, 4 hour later I called asking what was wrong. They made a bunch of excuses about why it took so long, than wanted $1800 to repair the radio. I said I'd think about it, when I arrived to get the vehicle they started telling me how they played around with my battery and other parts of the vehicle. I drove the vehicle home and within hours my transmission started slipping and sticking in 4th gear. I returned the next day 8am with the vehicle explaining I've never had issues with my transmission and serviced it about 8 months go and it was in perfect condition. They rudely tell me there are 40 people ahead of me and I'll have to pay another $160, I asked to speak with the service manager Robert Ellerton, who seems to always be "on lunch" and doesn't return calls. I leave the vehicle with them overnight, the next morning I call, they tell me 57 people are ahead of me. I called a tow who took the vehicle to another Dodge dealership A diagnostic was performed they found silicone residue inside my transmission and around a connector. They came to the conclusion someone tampered with my transmission and somehow this silicone got into the transmission. I've bought previous vehicles cash from Menzies in the past. I'll never buy there again. The scam artists in there service department never called me even after a formal complaint to Dodge Canada(FCA) who contacted Robert Ellerton, hes probably "still on lunch". I bought a 2020 vehicle from non-dodge dealership. They damaged my vehicle to force me to buy anothe More

Awesome service experience Elix was friendly and helpful and attended to my service needs quickly. He did initial diagnosis. Robb is the BOMB! He quickly worked on my issue a Elix was friendly and helpful and attended to my service needs quickly. He did initial diagnosis. Robb is the BOMB! He quickly worked on my issue and figured the root cause immediately. He very friendly and accommodating. Always taking the extra initiative to educate clients. He is awesome! More