Meadowvale Honda

AMAZING SERVICE, ACCURATE ADVICE Originally upon purchasing my vehicle I thought I’d never go back because I just felt gypped by the sales department. THANKFULLY! Dave in the serv Originally upon purchasing my vehicle I thought I’d never go back because I just felt gypped by the sales department. THANKFULLY! Dave in the service department more than makes up for any shortcomings everywhere else. I’ve been taking my families vehicles to be serviced at Honda by Dave for years now. He take the time to ask questions and fact find solutions that are cost-effective, time saving and needed. I appreciate that I sincerely don’t feel sceptical when I leave, it’s a relief knowing my family vehicle is safe and in good hands, More

Very disappointing. Today we went to medowvale Honda to purchase a used vehicle. Upon arrival we were met by a sales agent who was very nice and polite. We asked him if h Today we went to medowvale Honda to purchase a used vehicle. Upon arrival we were met by a sales agent who was very nice and polite. We asked him if he had any Honda accords between the years of 2013-16. There was a 2015 fully loaded model with a $25,211 label hanging off the windshield. He had mentioned the car was $22,000 so when I pointed out the price as marked he said it was lowered to $22,000. We thought, great! This is the one we want! After confirming a few things on our end we went back to the dealership about an hour later to start the paperwork. When we sat down he said so the the car is $25,211. And we looked at him and said, no you said it was $22,000. He said he got the cars confused. We said we’d give him $23,000 cash but it was still a no. So not only did he lie to us about the price he wouldn’t even budge on a negotiation then tried to guilt trip us about how he was going to get in xxxx from his boss cause he couldn’t sell this car....WHAT. CMON MAN. Get your xxxx together guys. More

Service- Installation of Lock Actuators, Cables, Oil Change Michelle was very friendly and helpful; she makes one feel important and at ease. The labor, parts prices, and delivery and for the door repair (actua Michelle was very friendly and helpful; she makes one feel important and at ease. The labor, parts prices, and delivery and for the door repair (actuator and cables) could stand some improvement in terms affordability and efficiency. More

Efficient. Timely. Staff pleasant and friendly. I get in for an appointment quickly. Service is great. Sometime I wait for my vehicle but I have taken advantage of your shuttle service. I am advised I get in for an appointment quickly. Service is great. Sometime I wait for my vehicle but I have taken advantage of your shuttle service. I am advised before additional work is done. Customer service always excellent. Occasionally I go in for a small issue and it is fixed by the customer service rep. I have had a Honda for many years. I always go to Meadowvale Honda. More

Everyone is very friendly Ali the salesman did a good job my wife and I came in just to look at what was new, not to buy but we ended up buying a new car 2018 Honda Civic hatc Ali the salesman did a good job my wife and I came in just to look at what was new, not to buy but we ended up buying a new car 2018 Honda Civic hatchback spots and she loves it thanks More

Excelente Dawn is excellent, helpful and very friendly she takes time to walk me through all the service cost and scope. Also good advice on what is due and wha Dawn is excellent, helpful and very friendly she takes time to walk me through all the service cost and scope. Also good advice on what is due and what can wait a bit more so it doesn’t hurt my budget More

Best customer service and sales reps Honda takes care of their customers and deliver very good service. Excellent customer service as well as vehicle service. All departments were friendl Honda takes care of their customers and deliver very good service. Excellent customer service as well as vehicle service. All departments were friendly and hospitable. More

Fantastic service Thank you Kenny for having the most professional workers, michelle was a great help.. advised me on all my up to date services and I have to admit she Thank you Kenny for having the most professional workers, michelle was a great help.. advised me on all my up to date services and I have to admit she was a great help.. the service was great, such clean and friendly environment .. Will be sending a few family members for service More

"Would not recommend" is an under-statement I would never recommend this dealer, nor even consider buying a Honda after my experience with Meadowvale Honda. Their level of professionalism is lau I would never recommend this dealer, nor even consider buying a Honda after my experience with Meadowvale Honda. Their level of professionalism is laughable, and I wouldn't recommend buying a car from their inventory. I was looking for a used Toyota online when I came across a trade-in they were advertising on their site. I was interested in similar models for similar price or cheaper throughout the GTA, but decided to look into the car at Meadowvale further because it was closest to my personal mechanic. After my mechanic gave me the "A-OK" on the car, I decided to call in to put an offer in which was in no means a "low-ball" offer but was more in line with the car's actual value. I was told that another person was looking at the car, and they would only accept an offer at full-price. I expected some games, but told them my offer was firm and to call back if the other offer fell through. A few days later, I heard nothing but had seen online that they had dropped the original price of the car. A few days later I went to the dealership to try to place an offer again. When I was greeted, it was the same xxxxxxxx they tried before about speaking with another person placing an offer. I had no problem calling them out on their xxxxxxxx, and asked to be directed to the manager. However, I was just re-directed back to the original seller. I went in with the same offer (which was only approx. $200 cheaper than what they had dropped the price to) but said the prices were made by upper management. I asked if they would consider throwing in, the very least, to install winter tires but said no and offered us a lousy $25 rebate on any services at their location and a full tank of gas (which really, should be included either way). They said they could have the car ready before the new year, but it wasn't ready until a few days after. When I went to pick up the car, naturally, I checked the paperwork and car with a fine-tooth comb. There were multiple mistakes on the paperwork, the most recent oil change was 3 months and the car power locks were broken (which was said to be checked and functional on the paperwork). When challenged about why the power-locks weren't working if the paperwork implicitly said they were functional the dealer became rude and began to talk over me. I took the initiative to speak with the actual manager, and he said I would have to go to one of their mechanics on my own time to fix the issue. After, the dealer was very apologetic but I went to their mechanic (approx. 30 minutes from my home) and he said the power-locks needed to be replaced. He said he would call me in a couple days to book an appointment... When they didn't call back for two weeks, and calling with no answer I had my Dad call. It seems like they forgot, but I was able to book an appointment that week. They offered no replacement vehicle for the 4 1/2 hours it would take to replace the power locks. Instead, they offered to drive me to a local country style until it was fixed. In sum, I understand that used-cars are not their priority but bad business is BAD business. More

Great service Very knowledgeable, polite and professional. Raj was fantastic and the manager Kevin was great as well. I would definitely recommend this dealership. Very knowledgeable, polite and professional. Raj was fantastic and the manager Kevin was great as well. I would definitely recommend this dealership. No sales pressure which was nice. More