Meadowvale Honda

Worst experience Worst customer service, had two bad experiences in one month. First one I was changing the bumper and When I received the car they asked me to pay and Worst customer service, had two bad experiences in one month. First one I was changing the bumper and When I received the car they asked me to pay and after I paid the money I found out that it is not fixed they didn’t touch the bumper. And today I have a problem with my gear and the customer service is so unprofessional. frankly they have an attitude problem. More

Dismissive managers, inaccurate numbers, 5 trips to get part Ordered parts, twice I was told they would be there for sure they were not on the second trip out I asked for a discount for my time and loss of a day Ordered parts, twice I was told they would be there for sure they were not on the second trip out I asked for a discount for my time and loss of a day with out my car. The parts guy told me that's NOT how it works and turned his back to me as I was speaking to him. 2 hours later after seeing 4 managers I got a 20% discount. Problem was it was actually only 11% had to go back for the other 9% may have been an honest mistake but they are sloppy and their attitude horrible. They are only concerned with how much money they can get out of you. More

Terrible experience. Terrible Customer Service. They do not follow up during the negotiation (Lack of communication). They made mistakes with documents. Charged me for se Terrible Customer Service. They do not follow up during the negotiation (Lack of communication). They made mistakes with documents. Charged me for services I didn't approve. Overall a terrible experience. Waste of time. I do not recommend buying from this dealership. Unprofessional dealership. They do not commit with timelines. More

Excellent Service I recently purchased a Civic and had one of the best experiences of my life. Vijay was very polite, intelligent, and helpful when assisting me during I recently purchased a Civic and had one of the best experiences of my life. Vijay was very polite, intelligent, and helpful when assisting me during my purchase. He understood everything I was looking for and brought forward everything I wanted. I would highly recommend Vijay and would definitely purchase my second vehicle through him. Thank you for being an amazing sales representative and giving me everything I asked for! I love my new car! More

Power Window Issue Canada - snowing and temperature -2C with windchill -6. My power window was stuck in the down position so as I was driving on the highway [see weath Canada - snowing and temperature -2C with windchill -6. My power window was stuck in the down position so as I was driving on the highway [see weather condition] I called Meadowvale to bring it in for assessment/repair. "Buddy" tells me that the techs are busy and that someone will call me back. Then proceeded to tell me that the first available service appt is a week later LOL. Not sure that is what you say to someone who is driving on a highway while it is snowing with the window stuck open. Followup email occurred the next day - thanks Dawn. Hmm - given the situation one would fathom to just tell the customer to bring it in so someone can take a look. This would tell the customer you empathize with the situation and showed a sense of care. This is what Ideal Honda did and they repaired it the next day after the part came in. Yes, given my situation I was dialing for service and went to the nearest and 1st responder. More

Excellent Customer Service We purchased a new Honda Civic Car from Meadowale Honda this month ie Oct 2018. We were very happy with the Excellent Customer Service provided by t We purchased a new Honda Civic Car from Meadowale Honda this month ie Oct 2018. We were very happy with the Excellent Customer Service provided by the Salesperson Mr. Rajesh Puri. He was very patient in understanding our requirements, and gave us the right suggestions. Once our car was identified, he then introduced us to Kevin for our Car Financial Purchase Plan. Kevin is also an excellent person to deal with at Meadowale Honda, and was able to provide us Excellent Service and provide us a thorough understanding of the different Financial Plans. More

Dishonest Sale This Stealer ship promised me that, i was given the winter tire and winter mat free when i lease the car from them. Originally got a better deal in S This Stealer ship promised me that, i was given the winter tire and winter mat free when i lease the car from them. Originally got a better deal in Scarborough but they promised me this to go there from Markham but i paid the prize. these people cheated me. When the insurance try to pay off the balance i realised that i was cheated by these people. Very dishonest people in this dealership. I wouldn't recommend any one go there.Please make sure what these people are promising to you. Never ever go to this dealer ship again. They delivered the new car with scratches so i complained to the manager he said they are going to replace some panels so, they gave me a rental car during that time, i was surprised that it was brand new car and they giving it to the customer without inspecting it. I emailed all these to the GM but nothing was done. More

Worst customer service ever This steelership made recommendations on items that were very recently serviced, presented me a service recommendation of $3500 before asking me of th This steelership made recommendations on items that were very recently serviced, presented me a service recommendation of $3500 before asking me of the service history, all that within having my car for 20 minutes, in 20 minutes they managed to accumulate more then half the value of my car in service work, wow. The best part is that I went in for a transmission issue, and one of the recommendations was to change my transmission fluid, you would think that they should have at minimum checked my fluid as part of the troubleshooting because if they did they would have noticed it was clean, I changed it myself every 2 years and I had just changed it this may.....the way they make recommendations without even physically checking the car first is theft. I strongly advise that all staff take a course in communications as others may have been taken for a ride. Staff couldn’t care less hanging out with friends and glued to their iPhones. The phone system lead me to dead ends, the shuttle setvice was terrible, couldn’t be reached and I ended up taking an Uber. This dealer is run by kids and totally ruins the Honda brand and reputation. More

Dishonest salesmen. Was promised a referral bonus. It has been over a year. Still haven't received it. Salesmen, sales manager and general manger all ignore and avoid Was promised a referral bonus. It has been over a year. Still haven't received it. Salesmen, sales manager and general manger all ignore and avoid you. Would never consider buying another car from this dealership More

Excellent Service Experience Once Again We have been a customer of Meadowvale Honda since it first opened its doors in Feb 2009. Our family has bought several vehicles and serviced each of We have been a customer of Meadowvale Honda since it first opened its doors in Feb 2009. Our family has bought several vehicles and serviced each of them at Meadowvale Honda. Yesterday we purchased a new set of tires and once again we were not disappointed by Dawn Lamoureux ( service advisor ). As always Dawn went above and beyond what we expected. If everyone could be as pleasant and helpful as Dawn, our world would be much happier. Thank you Brian Hamilton More