Mazda of Richmond Hill

Staff are always patient in providing information and explaining the terms of the contract. Very nice. explaining the terms of the contract. Very nice. More

Mary was so consistent and dedicated for her job responsibility and customer satisfaction. I am a new immigrant but Mary was very patient,she explained the entire process in detail , was very throug responsibility and customer satisfaction. I am a new immigrant but Mary was very patient,she explained the entire process in detail , was very through and went over and above to ensure we had no stress. She reached out to us and kept us informed at every step. More

Good service. No issues. Loyalty discount not much. Better communication. Clear directions, for future customers No issues. Loyalty discount not much. Better communication. Clear directions, for future customers More

I went to buy a Mazda 3 Sedan on April 2023. The sales agent Anthony Bhim lied to me that they have a administration fee, but in return they will give me “free” Tire and fob warranty for $600. W The sales agent Anthony Bhim lied to me that they have a administration fee, but in return they will give me “free” Tire and fob warranty for $600. Which i found out later that Mazda Canada doesn’t allow Admin fee. I asked him to remove it and he refused and said i will lose my deposit if i cancel it. I was disappointed with their selling tactics. When i went to finance Manager, Ben to remove that useless tire fob warranty he said “why would i do that, when we get profit out of it and this warranty comes with Car”. Basically he meant either take the tire and fob warranty or you won’t get the car. Such a sad and shameful tactics to rip off customers… More

Terry is the best dealer I never meet. He provided very good service and he always answered on time and he always friendly to provide service. Highly recommended him! He provided very good service and he always answered on time and he always friendly to provide service. Highly recommended him! More

Very helpful and knowledgeable staff that will go to any lengths to get it done right. It was a great experience dealing with this dealership lengths to get it done right. It was a great experience dealing with this dealership More

In our three visits, Mary made sure we were comfortable with our choice, answered all our questions and tried to accommodate all our requests. She's very cheerful and pleasant to deal with, making the whol with our choice, answered all our questions and tried to accommodate all our requests. She's very cheerful and pleasant to deal with, making the whole experience positive. Cherry on the top was Mr.Ben from the Finance team who is super sweet and tried to accommodate all our requests. Both of them went above and beyond to make sure we leave with a smile. Highly recommend Mazda of Richmond Hill (and Mary from sales team). Will look forward to going there again in future. More

Really good service and overall experience. Helped me to get a car within my budget. Helped me to get a car within my budget. More

It was a great experience leasing a new CX 30, Brendan was very helpful and made the whole process a breeze. was very helpful and made the whole process a breeze. More