Mazda of Richmond Hill

Relatively easy. Relatively speaking, it was an easy process. I told them what I was willing to pay, and after a bit of negotiation, the dealership agreed with my numb Relatively speaking, it was an easy process. I told them what I was willing to pay, and after a bit of negotiation, the dealership agreed with my number. More

New CX5 purchased Great car buying experience. Thank you for everything. Ron and Reza were both helpful and attentive. I would definitely recommend anyone looking to p Great car buying experience. Thank you for everything. Ron and Reza were both helpful and attentive. I would definitely recommend anyone looking to purchase a Mazda to goto Richmond Hill Mazda. More

Excellent service It was truly pleasurable experience from the moment we walked into lot.thankyou farshad Oujghazi for the great service, he was very helpful i would de It was truly pleasurable experience from the moment we walked into lot.thankyou farshad Oujghazi for the great service, he was very helpful i would definitely recommend this place to my friends. Great job guys thank you so much For everything 🙂🙂🤞 More

Completely satisfied I would love to thank Ben and Farshad for their recommendation and their help for us to make a decision on which car the the most suitable. I would love to thank Ben and Farshad for their recommendation and their help for us to make a decision on which car the the most suitable. More

First impression We would like to say we were greeted with smiles and warmth from moment we entered Your dealer ship every one was pleasant. Our salesman was knowled We would like to say we were greeted with smiles and warmth from moment we entered Your dealer ship every one was pleasant. Our salesman was knowledgeable and helpful on all Matters, explained the operating system and functions of our purchase. Overall we are very Pleased with our decision to go with Mazda being, a first time buyer. More

super sale thanks to Theodore and Ben for a very smooth transaction. I enjoyed their expertise, honesty and friendliness. I highly recommend this store and the thanks to Theodore and Ben for a very smooth transaction. I enjoyed their expertise, honesty and friendliness. I highly recommend this store and these two employees . More

Excellent experience I was very impressed with the sales staff at this dealer. Theo Altinis was very helpful and detailed when helping me make my decision. I would highly I was very impressed with the sales staff at this dealer. Theo Altinis was very helpful and detailed when helping me make my decision. I would highly recommend visiting this dealer. More

Unacceptable Lack of Customer Service My sons first experience purchasing a vehicle went horribly wrong.Subsequent to putting a deposit down and signed a purchase agreement, They sold the My sons first experience purchasing a vehicle went horribly wrong.Subsequent to putting a deposit down and signed a purchase agreement, They sold the vehicle to someone else without his knowledge....not a phone call or warning they just sold it to someone else. After they sold the vehicle to someone else they called him to tell him. No explanation no apologies ?.... I ask how can they run a business treating people this way? Needless to say we shall never recommend or return to Richmond Hill Mazda. More

Good but not Great, Get everything in writing The Sales guy (Mark) was very nice and friendly. We did not have to go back and forth too much for negotiation. We got the color we wanted though afte The Sales guy (Mark) was very nice and friendly. We did not have to go back and forth too much for negotiation. We got the color we wanted though after a little wait but he kept us posted on the status. However, it was surprising that he forgot some of the things we had very clearly negotiated while making the deal. For instance: We were able to negotiate for licensing fee (provided there is no pending offence) and front liners. However when the invoice was presented the liners were missing. Thank god we had it written that front liners should be included in the final price. When I went to take delivery, the finance manager asked me for licensing fee and was not willing to forgo it despite we stating that it was part of the negotiated deal. He was just not willing to accept what we were saying and insisted that we pay the fee. I was about to pay to avoid the argument and that moment I saw the paper in their file on which we saw his managers writing clearly stating that licensing was included in the price. He had no other option but to let go. We were also made to wait a long time on the delivery date though we reached the showroom right on time. I did not like that they doubted their customers and that too for a small licensing fee. My suggestion to anyone making a purchase is to get each and every small or big thing in writing so that dealers cannot renege on their promise. More

Great service! Sales and leasing consultant here is very nice! Everything is going well! The service is done carefully and thoughtfully. It is very convenient for me Sales and leasing consultant here is very nice! Everything is going well! The service is done carefully and thoughtfully. It is very convenient for me. More