Markville Toyota

I am still thinking about the wonderful level of service I received a little more than a month ago. The service department was able to take my vehicle in earlier than our appointment. It was a routine servi I received a little more than a month ago. The service department was able to take my vehicle in earlier than our appointment. It was a routine service with some requested add on service. Once the initial assessment was made; suggestions were offered and the suggested services were explained as well as why they could be of benefit. I declined most and accepted others without any pressure. The truck was returned and the invoice explaining the service was reviewed with me. It was a refreshing interaction with Jim and very professional handling of the service. More

Beware! I ordered a new 2025 hybrid Cross, however, this Dealer has no car for over 6 months. Looks like Dealer did not process my order. I even contacted t I ordered a new 2025 hybrid Cross, however, this Dealer has no car for over 6 months. Looks like Dealer did not process my order. I even contacted their manager Jack Varisco, but no response. I had no choice but cancel my order and get my deposit back. More

Today Friday Dec. 06, 2024 - Markville Toyota saved us and helped us out so much and special thank you goes out to Sumi, Felix and Lydia for quick action and repaired 06, 2024 - Markville Toyota saved us and helped us out so much and special thank you goes out to Sumi, Felix and Lydia for quick action and repaired our flat tire at the last minute. We were so worried and we needed the car for my wife to drive to school and work. Thank you most truly and they were fast. I am very much impressed and thank you from the bottom of my heart. More

I had a great experience today at Markville Toyota with my tire change and oil change. Lydia Cheung was very helpful and professional. Thank you so much Lydia! my tire change and oil change. Lydia Cheung was very helpful and professional. Thank you so much Lydia! More

Fast and accurate service. Saturdays is expected rush and busy, After Roger Lam reviewed the situation, he committed the change engine oil service within an hour including car Saturdays is expected rush and busy, After Roger Lam reviewed the situation, he committed the change engine oil service within an hour including car wash. More

Antony Liu , horrible sale rep. I had placed an order GR86 a year ago. Every month I had been calling him to check the updates of the order. He told me everytime that he will call m I had placed an order GR86 a year ago. Every month I had been calling him to check the updates of the order. He told me everytime that he will call me back. At the end I had to call and follow up. After a year I cancelled and asked to give me back the deposit. He told me i will be able to go and get the cheque in a week. Now 10 days had gone. I just called and he said maybe end of the month will get the cheque . Not trustable sale representative. More

The repair charge for brake noise problem is much more than my expectation. After the Assistant Service Manager, Roger Lam's explanation: both front strut and end links, brakes system has to be replaced. than my expectation. After the Assistant Service Manager, Roger Lam's explanation: both front strut and end links, brakes system has to be replaced. It is normal.in my case of high mileage. I also feel it is reasonable and appreciate his service. More

Markville service pleased us with excellent service, the repair was carried out quickly and efficiently, Kevin helped and explained at all stages, this was very helpful, because I had no experience in car r repair was carried out quickly and efficiently, Kevin helped and explained at all stages, this was very helpful, because I had no experience in car repair, it was very pleasant to deal with specialists! More

When I called they said the service appointment date I had would be able to wait for the vehicle. Last two appointments have been wonderful and I got out of there within the hour. Today, I went into the had would be able to wait for the vehicle. Last two appointments have been wonderful and I got out of there within the hour. Today, I went into the waiting room and there were 4 people there. An hour had gone by and I got a text saying my vehicle was almost ready. Another hour have gone by and the 4 people plus the 3 people who came after me have come and gone. I was the last one waiting for my car that was going through a SERVICE #1 service. I actually had to go up and ask what the heck is going on with my car since I had a work meeting in an hour to get to and did not expect it to take 2 hours for a simple service. I finally got my car and I had previously asked for a complimentary car wash. The car was NOT WASHED. I could see my fingerprints were still left on the glass. I'm seriously thinking of switching to another dealership for further services. More

I satisfy Roger Lam's service. It is friendly and reasonable in high tier changing season. It is friendly and reasonable in high tier changing season. More