Markville Chevrolet

Dishonest Service Department ! ! My elderly mother had her car into the dealership because it was not running smoothly. The diagnosis was a faulty ignition coil. which was replac ! My elderly mother had her car into the dealership because it was not running smoothly. The diagnosis was a faulty ignition coil. which was replaced and a injector cleaning also done. This cost $1077, $791 of which was labor and only $271 were for parts. They then told here that she had a faulty water pump that needed to be replaced for $2000. When I heard that, I told her I would take it to my mechanic for second opinion. When she told them she was going to pick up the car, she was told she could not have it because it was not safe to drive, at which point we told them to release the car, which they did, but only after they charged $359 to "put it back together". It should be noted that diagnosing a leak in the cooling system should have been done by pressurizing the system and looking for a leak. There should not have been anything to put back together. After we got the car I took the car to my mechanic who diagnosed the problem as a loose hose clamp. Not only that, but the water pump appeared to have been replaced recently and there was nothing wrong with the water pump. Cost for diagnosis and replacing the clamp, $158, a far cry from $2000 ! That is the last time we go to that dealership for anything ! More

Lucas made best personal efforts to look after us, his clients. We appreciated such personal service. We love our new GM Blazer. Best advice: Never rush with a trade-in or a purchase. Plan ahead. Take y clients. We appreciated such personal service. We love our new GM Blazer. Best advice: Never rush with a trade-in or a purchase. Plan ahead. Take your time. Remember to create a checklist for such things as your 407 transponder! Bonus: We live outside Markham but have been assured total service at any GM dealer. More

This is the third car I've bought from Donn, every time I come to do service Joe yang and Allan service manager helped me a lot, best service around high way 404 area come to do service Joe yang and Allan service manager helped me a lot, best service around high way 404 area More

Cant be trusted to honour the contact made when we bought both cars, we were told if we also bought snow tyres and rims we would recieve free install and storage, now 5 yrs later we are told we will have to both cars, we were told if we also bought snow tyres and rims we would recieve free install and storage, now 5 yrs later we are told we will have to pay for storage, I would NEVER buy, or recomend anyone buy a car from this dealership, if you do get everything in writing. More

Had a safety recall notice to replace the adjustable toe link and was suppose to have a rear wheel alignment after the parts were installed. Made an appointment with Service Advisor Joe Lang. The work was c link and was suppose to have a rear wheel alignment after the parts were installed. Made an appointment with Service Advisor Joe Lang. The work was completed at no charge. Now comes the problem. Drove for approximately 15,000 KM and went in to have my tires rotated and they told me that the two back tires were completely worn out on the inside tread. I called Joe to have them check the rear wheel alignment that to my opinion the rear wheels were never aligned when they replaced the "safety recall" parts. He argued that there must be something else wrong with the vehicle and if I brought it in and they found it required a rear wheel alignment they would have to charge me for the work. I took it to a tire specialist and they advised me as far as they could tell the wheel alignment on the rear wheels had never been done. This is not the only problem I have had with this dealership. I got my oil changed there and on the motor it specifically says "Use Mobile 1" oil only. I have always used "Mobile 1" synthetic oil everytime I got an oil change. Joe, never even bothered to ask what oil I use in my vehicle and they put regular oil (not Mobile 1). I had the water pump installed (which I purchased from a GM OEM parts supplier) and I (see on my bill, they actually charged me $498.74 for a "Pump Kit". the pump I supplied cost me approximately $100.00. I would like to know what a $500.00 "pump kit" is and why I was charged so much for it. People, stay away from this service department. They don't do the work authorized to do properly and will only end up disappointing you and costing you more when you take it to a reliable mechanic. I will never return to this dealership again, but I will call GM headquarters and file a complaint. If I don't get any satisfaction, I will never buy another GM product. More

I've been to many dealerships but Markville Chev/Caddy is the best. They were knowledgeable, professional and left noting to chance. Highly recommend. Antonio Chan is a pro. the best. They were knowledgeable, professional and left noting to chance. Highly recommend. Antonio Chan is a pro. More

Thrilled with being treated like a somebody I would highly recommend Kenny of Markville GM ... he took the time to make sure I was well informed about the vehicle and options, actually the entir I would highly recommend Kenny of Markville GM ... he took the time to make sure I was well informed about the vehicle and options, actually the entire staff was friendly and attentive even though I was only buying a used car, most impressed. I am the happy new owner of a 2014 Chevy Cruze. peace Cindy-Lou J More

Tried to purchase Bolt EV Totally I purchased 4 new cars before and this is first time to try Chevrolet this brand. Today I brought the CarCost Canada print out and shows to t Totally I purchased 4 new cars before and this is first time to try Chevrolet this brand. Today I brought the CarCost Canada print out and shows to the sales and told his I am willing to pay 4% on top of the dealer invoice cost as a dealer profit. The sales asked me to wait and talk to the sales manager for more than 30 minutes ( not much traffic in the dealer) and come back with a piece of informal letter size paper with offer price of FULL Retail price! it is really wait of my time today is first first of Toronto has 2 digits temperature after last week ice storm. with my past experience, I don't come across a "signed back" for full retail price . If you don't want to be treat a "stupid" car purchaser, ONE advise.....DON'T GO THERE! More

Excellent We have leased several vehicles from this dealership through Mike Treacy. Mike knows what we want and has been able to provide excellent deals and se We have leased several vehicles from this dealership through Mike Treacy. Mike knows what we want and has been able to provide excellent deals and service. We enjoy dealing with Mike and the staff at Markville Chevrolet. More

A great afternoon! We went into the dealership just to "look around" and ended up buying our Chevrolet Equinox before we left! Peter was very helpful, explaining all th We went into the dealership just to "look around" and ended up buying our Chevrolet Equinox before we left! Peter was very helpful, explaining all the features of the car and answering all our questions in detail. It was a very positive experience, and we are most pleased with the features of the car. Janet Sheridan More