Markham Honda

Excellent service Once again I received the highest customer service from the service consultant-Mr. Lawrence Koo. I must say this is beyond my expectation and his serv Once again I received the highest customer service from the service consultant-Mr. Lawrence Koo. I must say this is beyond my expectation and his service performance is a rare find. He took care of my appointment right a way. Asked / verified what exactly what needed to get done and marked down what time I wanted the car back ! He called me to advise me ASA the car was fixed so no time wasted. After I took and car back and realized the tire pressure warning sign was on -I called him and received a call back almost immediately to explain and GUIDE me to initiate the RESET. My worry is gone ! This is the type of customer service expectation although very high that a car dealership should have . Due to the shear large work load of car service on a daily basis and the amount of pressure put on the service consultants--customer complaints, heavy work loads, interfacing between the repair techs and customers--etc. Those service consultants that can deal with the situation case by case basis and adjust accordingly , not rattled, and get their jobs done consistently is very hard to find--Mr. Lawrence Koo is one of them ! More

service is good Very nice staffs and very convenience services,thanks? It was a recall service,I booked appointment online which very easy?Before the day I received Very nice staffs and very convenience services,thanks? It was a recall service,I booked appointment online which very easy?Before the day I received reminds both email and phone call?During the service they offer the shuttle van drove me home and picked me up? More

Janice the best person to deal with in MARKHAM HONDA I bought couple of vehicles in past and never had such a wonderful experience like Markham Honda and all credit goes to Janice , i will highly recomme I bought couple of vehicles in past and never had such a wonderful experience like Markham Honda and all credit goes to Janice , i will highly recommend dealing with her . She is very polite and quick. She took very good care of me . More

Routine service plus noise fix and clean Excellent service and so accommodating. Always a pleasant experience. Syed always goes above and beyond to make sure I am satisfied and my vehicle ser Excellent service and so accommodating. Always a pleasant experience. Syed always goes above and beyond to make sure I am satisfied and my vehicle service is top notch. Thank you again. More

great Highly recommend Markham Honda for service. I also recommend Sophia. She is very patient and kind. She always tries her best to provide an excellent s Highly recommend Markham Honda for service. I also recommend Sophia. She is very patient and kind. She always tries her best to provide an excellent service experience every time. More

very helpful Mr. Lau offered the best good customer services. He is friendly, very careful, very organized, I also noticed he performed a quite good knowledge Mr. Lau offered the best good customer services. He is friendly, very careful, very organized, I also noticed he performed a quite good knowledge in the auto business More

Excellent Service Alvin Zhang offered good customer services to my visit on Friday, May 5, 2017. He is a friend more than a staff in Markham Honda. I met Alvin the firs Alvin Zhang offered good customer services to my visit on Friday, May 5, 2017. He is a friend more than a staff in Markham Honda. I met Alvin the first time and I feel quit happy for his personality. More

Service advisor not communicating information in timely way Could have informed me earlier of recommended work for my vehicle. It was only when I phoned to check on status that I was advised of work recommende Could have informed me earlier of recommended work for my vehicle. It was only when I phoned to check on status that I was advised of work recommended. This left me with little time to make a decision More

Why you should be using Markham Honda Markham Honda has exceptional services! Their attention to accommodating my personal volatile schedule changes and fixing my car is a testament to ind Markham Honda has exceptional services! Their attention to accommodating my personal volatile schedule changes and fixing my car is a testament to industry service excellence! More

Terrific service from Tim Lau When I take my car in to be serviced I always try to get Tim Lau. The reason or this is that he is always friendly and smiling. He listens to what t When I take my car in to be serviced I always try to get Tim Lau. The reason or this is that he is always friendly and smiling. He listens to what the problem is and then he finds ways to solve it to my advantage, not just to get the business that day. He is smart enough to know that with this kind of service, he will have my business tomorrow and the next day. Some people try to push through what they can and it leaves you with a feeling that they are not working in your best interest. I never feel that way with Tim. He tells it like it is and I feel that he is honest. More