Maranello BMW

Peter was fantastic to deal with ! Dropped off my x5 for service and he was quick and honest with what was needed . It came back looking and running like new. Dropped off my wife’s X3 for seasonal oil cha service and he was quick and honest with what was needed . It came back looking and running like new. Dropped off my wife’s X3 for seasonal oil change and he was honest enough to remind us that we had a 3 year oil change at no charge! Great dealer great service advisor. Thanks again More

Tire Change I had to get my tires changed from winter to summer. I had booked an appointment before the COVID-19 health emergency. The dealership phoned me before I had to get my tires changed from winter to summer. I had booked an appointment before the COVID-19 health emergency. The dealership phoned me before the appointment because they were unable to get the tires from storage due to employee shutdowns at the storage facility and then called me to rebook the appointment when the tires were retrieved. On the day of the appointment, the dealership had established protocols to ensure social distancing was in effect and protect customers from the effects or potential spread of COVID-19. The service was professional and friendly. I also received a follow up text from my sales representative. More

Excellent safe and secure Surprised to see that even on a busy morning, the staff were still brother cordious and efficient at least on the surface from what I can see. As I wa Surprised to see that even on a busy morning, the staff were still brother cordious and efficient at least on the surface from what I can see. As I walked in for my appointment they dealt with please and started the work after signing my order. Yes of course these are dealership prices but it's not too bad. No promises is large and bright and aesthetically pleasing and they kept safe and secure environment by keeping proper social distance. At this point I have no complaints. Hope things will be normal after COVID-19 situation. More

Excellent professional service in the rough coronavirus time Excellent service with all coronavirus social distancing protocols in place. Pietro and Mike were very professional and effective. Really awesome expe Excellent service with all coronavirus social distancing protocols in place. Pietro and Mike were very professional and effective. Really awesome experience in such tough times. I will definitely repeat it in the future during the coronavirus period and thereafter when the issue will be resolved. More

Exceptional customer service is the norm at Maranello! No need to ever go anywhere else!!! Friendly knowledgeable staff and prompt efficient work. Highly recommend this dealership! No need to ever go anywhere else!!! Friendly knowledgeable staff and prompt efficient work. Highly recommend this dealership! More

Awesome service and on time. Every employee was friendly and helpful. My loaner car was clean and provided to me on time. I would highly recommend maranello. and helpful. My loaner car was clean and provided to me on time. I would highly recommend maranello. More

Amazing Customer Service!! I would definitely recommend to service here. Felt very welcomed and the process was very well Explained. I will definitely go back here to service here. Felt very welcomed and the process was very well Explained. I will definitely go back here More

Sheena the service advisor was very thoughtful and responsive. The mechanic was excellent, detail oriented and creatively solutions a parts availability issue saving me both time and money. responsive. The mechanic was excellent, detail oriented and creatively solutions a parts availability issue saving me both time and money. More

All I can say is WOW about Maranello BMW My Wife and I recently purchased our first BMW. I was very cautious, and somewhat intimidated by the grandeur of BMW dealerships. We had initially bee My Wife and I recently purchased our first BMW. I was very cautious, and somewhat intimidated by the grandeur of BMW dealerships. We had initially been dealing with a BMW dealership in Kitchener, and left that one with a very poor impression of BMW. I found an X3 on Autotrader for sale at Maranello BMW, so we reached out to them with some trepidation. All I can say is WOW. Our first contact was with Yusuf. He was nothing but polite and a pleasure to deal with. He was not in the least bit pushy, and was completely upfront and honest with us. He set my Wife and I at ease. When we met Stefano... it was fate. His family was from the same, unpronounceable, small town in Italy my Wife's family is from. It was like being at a Family reunion. Delivery of the vehicle was handled by Karanjit. Another very pleasant and knowledgeable young man. My Wife and I are thrilled with the vehicle. Our only disappointment... Maranello BMW is not closer to where we live as we will have to have the vehicle serviced elsewhere. Yusuf, Stefano, and Karanjit are a real testament to Maranello BMW, speak volumes about the dealership, the commitment they have to ensuring their Customers are satisfied. We were not treated as a one time transaction. It was an exercise in building a lasting relationship. Thank you to Maranello BMW More

Repair Of Back Brake Light I had a problem with the back LED light on my X6 which is under warranty and decided to take it to Maranello to get it repaired. I ended up dealing wi I had a problem with the back LED light on my X6 which is under warranty and decided to take it to Maranello to get it repaired. I ended up dealing with Lisa as my service rep and Hythem as my mechanic. They were both courteous, polite, professional and knowledgeable I was in and out within an hour with the work done to my complete satisfaction. More