Maranello BMW

My bimmer needed an oil change and checked for a potential petrol leak. It turned out to be an oil leak, but Maranello chose to change the oil anyway, in spite of me choosing to defer the repair (I potential petrol leak. It turned out to be an oil leak, but Maranello chose to change the oil anyway, in spite of me choosing to defer the repair (I found $3,400 + tax too expensive at the time) at a cost of $414 (including $165 for oil leak detection - really?). More

Remote starter was not working, they found the cause of the problem and gave us a temporary car so we wouldn't have to wait around while they fixed the problem. Called us the next morning when the car was the problem and gave us a temporary car so we wouldn't have to wait around while they fixed the problem. Called us the next morning when the car was ready for pick up. Great service, worked quickly and kept us regularly informed of the progress. Very happy with the experience, would definitely go back More

In the hustle bustle of getting ready to ship my X7 to Florida I had a notification that things were not quite right and the car was scheduled to leave the next day. Thank you Mike and Giuliano for helpi Florida I had a notification that things were not quite right and the car was scheduled to leave the next day. Thank you Mike and Giuliano for helping us get it done and make the shipment date. You are the best More

communication with customer service is very bad and they are not cooperating , they do not listen well to the customer and do not respect where they work are not cooperating , they do not listen well to the customer and do not respect where they work More

It was my second time service getting done by Maranello BMW they are very professional and friendly and very quick as well I’d definitely recommend them. BMW they are very professional and friendly and very quick as well I’d definitely recommend them. More

Andre and his team are excellent, I am a fussy customer but I always walk away happy with the service. With this level of service it keeps me with the brand and with the service I like very much. Good work but I always walk away happy with the service. With this level of service it keeps me with the brand and with the service I like very much. Good work chaps. More

Service excellence at it’s best !!Gina was informative, Service excellence at it’s best !! Gina was informative, knowledgeable and awesome to deal with! Keep up the great work. Maranello has a true leade Service excellence at it’s best !! Gina was informative, knowledgeable and awesome to deal with! Keep up the great work. Maranello has a true leader! Felix Tasciotti More

GREAT EXPERIENCE . DEALT WITH WALTER . TRUE PROFESSIONAL AND HONEST. LEASED MY PREVIOUS 2 VEHICLES THERE IN 2017 AND LEASED 2 AGAIN THIS YEAR. KATE WAS GREAT IN DELIVERING MY X6. TOOK THE TIME AND EXPLAINED AND HONEST. LEASED MY PREVIOUS 2 VEHICLES THERE IN 2017 AND LEASED 2 AGAIN THIS YEAR. KATE WAS GREAT IN DELIVERING MY X6. TOOK THE TIME AND EXPLAINED EVERYTHING YOU WANTED TO KNOW ABOUT THE CAR. HIGHLY RECOMMEND THEM BOTH! More

Their customer service is excellent. Andrea and Stefano are stars. There tech team did give me hard time but, Andre and Stefano were the best in resolving all my concerns. Thank you, Sayed shakour are stars. There tech team did give me hard time but, Andre and Stefano were the best in resolving all my concerns. Thank you, Sayed shakour More

Lisa was extremely helpful to get my car serviced before I needed to make a long trip. She and the mechanic Mario made sure the parts arrived on time and completed the work in record time to get me back on I needed to make a long trip. She and the mechanic Mario made sure the parts arrived on time and completed the work in record time to get me back on the road. The follow ups and keeping me updated were super helpful! Thanks Lisa and Mario! More