Maranello BMW

I visited the Maranello BMW dealership on November 1, 2023, for break fluid change. All went well according to the timeline given with all the courtesy and professionalism. Pietro is very nice and friend 2023, for break fluid change. All went well according to the timeline given with all the courtesy and professionalism. Pietro is very nice and friendly. I like dealing with him. More

Great level of service and communication prior to my appointment, during and the follow up as well. appointment, during and the follow up as well. More

I had a fantastic experience at the BMW Maranello when I took my car in for service. The staff was incredibly professional and attentive, and the service was top-notch. I was extremely satisfied with the wo took my car in for service. The staff was incredibly professional and attentive, and the service was top-notch. I was extremely satisfied with the work done on my car. More

Professional service by all staff. They never missed a detail. I visited multiple times before purchasing and every time was the same high quality service. They never missed a detail. I visited multiple times before purchasing and every time was the same high quality service. More

I leased my new BMW through Vince and this dealership. I had a good experience. Very professional and everything went smoothly and well. I had a good experience. Very professional and everything went smoothly and well. More

Excellent service Sandro great guy very professional he cares about customer and the best for your car! cares about customer and the best for your car! More

Excellent and prompt service. Peter was a great help as he was able to get my car in due to an unforeseen situation. Peter was a great help as he was able to get my car in due to an unforeseen situation. More

Brought my car in for service, it was fast and efficient and my advisor Anna was great to deal with. and my advisor Anna was great to deal with. More

While I had an amazing experience with the team, there were some issues with the vehicle's condition upon delivery that I need to address. Firstly, I highly appreciate the professionalism, courtesy, an were some issues with the vehicle's condition upon delivery that I need to address. Firstly, I highly appreciate the professionalism, courtesy, and knowledge displayed by Rick, who provided valuable advice during the sales process. Liam, who assisted with the delivery, is an outstanding asset to the dealership with his commendable courtesy. Judy from finance also deserves recognition for her polite and friendly service, which made the financial aspects of the purchase a smooth experience. However, I was disappointed by the vehicle's condition upon delivery. The child lock button didn't work, necessitating a visit to the shop for repairs. After around 30 minutes, the issue was resolved with an apology and a suggestion to return if it malfunctioned again, which fell short of my expectations for a brand new BMW. To make matters worse, the vehicle came out of the shop with dirty water spots on it, which was rather unexpected. I also noted the fuel tank was at 89% capacity instead of being full. After I raised this concern, the vehicle was taken out again to have it topped up. While this was eventually resolved, it was an inconvenience that could have been easily avoided. All in all, although my interaction with the staff was exceptional and appreciated, the condition of the vehicle and the lack of thorough checks before delivery left me quite disappointed. I trust that Maranello BMW holds high standards, and I hope this feedback contributes to an improved overall customer experience at the dealership More

Great and professional service. Very friendly front desks, I higly recommend Maranello BMW. Keep it up Very friendly front desks, I higly recommend Maranello BMW. Keep it up More