Maranello BMW

I have been dealing with Maranelo for 10 years. Every time I go there I ask myself WHY? There is never a pleasant experience. BMW has very poor representation. If there was only another dealer clo Every time I go there I ask myself WHY? There is never a pleasant experience. BMW has very poor representation. If there was only another dealer close by! I would never return. More

Great service, freiendly staff. I have purchased 3 cars from Maranello BMW. In the past, their service has been less than stellar; but what a difference new management makes. In the I have purchased 3 cars from Maranello BMW. In the past, their service has been less than stellar; but what a difference new management makes. In the past 6 months the service went from dreadful - to outstanding. Before they didn't seem to care at all, and now I feel think their number 1 priority when I have my car in for service. What a fastastic improvement, congratulations on a job well done. More

Extraordinary service Had my M5 in for a minor issue and decided to wait for it since the service advisor said it wouldn't take too long. While waiting in the lounge I h Had my M5 in for a minor issue and decided to wait for it since the service advisor said it wouldn't take too long. While waiting in the lounge I had the pleasure of seeing my next baby. After the exemplary experience I had with the sales department, the sales person and obviously the drive. I decided to pull the trigger on the 2015 model. Haven't regretted it yet. They delivered as promised and gave me more than feature market value for my trade. Thank you Maranello BMW. More

Smooth talkers I wish I would have read these reviews before I got the amazing sales pitch! I am so upset with the service at this dealership, it is terrible!! I was I wish I would have read these reviews before I got the amazing sales pitch! I am so upset with the service at this dealership, it is terrible!! I was warned before I bought my x5 , but I figured... How bad can it be? Now I know the answer. BAD I called in for service for a few different electrical issues, and was told the earliest date would be in a month, and I will not get a loaner.. I have never heard of such a thing. I will never buy a BMW again!!! What a mistake More

Worst service experience in my life This dealership should have its license revoked. Oil change took them two day, they left me with no car, service advisor was unreachable, so I had to This dealership should have its license revoked. Oil change took them two day, they left me with no car, service advisor was unreachable, so I had to get my friend to drive me there to talk to him. Shuttle driver almost killed me - going 90 km/hr on Weston. I filed complaint with BMW Canada More

Horrible dealership Please go to Mercedes or Porsche in the closest vicinity. The service and personnel are arrogant and incompetent. - I will never purchase a BMW again Please go to Mercedes or Porsche in the closest vicinity. The service and personnel are arrogant and incompetent. - I will never purchase a BMW again nor would I purchase any vehicle from the Maranello group. - the fact that BMW of North America allows dealerships to be run like this shows well on their brand as a whole. More

Untrustworthy Was in a process to buy a certified pre-owned car. We agreed on the price and delivery time frame and the only thing left to do was to decide on the l Was in a process to buy a certified pre-owned car. We agreed on the price and delivery time frame and the only thing left to do was to decide on the length of the financing. They told me I would get the numbers next day to decide. Never got them and few days later after I requested the numbers they told me they had sold the car?!? Don't trust these guys and go to another dealership More

Horrible sales and service department I have the worst experience with this dealership from buying to service. They're just trying to get the money from you and don't provide any service. I have the worst experience with this dealership from buying to service. They're just trying to get the money from you and don't provide any service. Not recommended at all. More

Poor service Very very poor service and attitude. They don't care about the costumers and will leave you without a loaner for days. They totally changed my idea ab Very very poor service and attitude. They don't care about the costumers and will leave you without a loaner for days. They totally changed my idea about Bmw. Don't even waste your time visit this dealership. More

HORRIBLE SERVICE DEPARTMENT Been going there for 8yrs now. Worst service department on the planet! I don't know why I continue, but it's the closest to me, so I try to deal with Been going there for 8yrs now. Worst service department on the planet! I don't know why I continue, but it's the closest to me, so I try to deal with their nonsense for the time I HOPE I can save. Worst thing was being overcharged a COUPLE hundred dollars for an identical job a friend had done at another dealership the previous month. Called the service manager and got a load of BS on the phone for 20mins as he tried to explain why my job needed more work than my friend did on the EXACT same car, for the EXACT same problem. You had a change a pump buddy. Don't tell me you're charging me more for the exact same thing. The point is, there's always SOMETHING I complain about when I leave. Time to do business the right way, before you have no business left. I hate your service department with a passion! More