Maple Mazda

Customer Service Review Frank Chow, Rico Crescenzi and Lana (from Service) are highly recommended for their excellent customer service skills. Sad to say, Sales Manager Paul Frank Chow, Rico Crescenzi and Lana (from Service) are highly recommended for their excellent customer service skills. Sad to say, Sales Manager Paul Joseph badly needs a refresher on customer service. We felt we were discriminated by the Sales Manager. More

unexpectedly good Purchased 2013 Mazda in February 2013. Really good experience with Ian, Bill and the general manager. If we buy a Mazda again it'll be from maple Mazd Purchased 2013 Mazda in February 2013. Really good experience with Ian, Bill and the general manager. If we buy a Mazda again it'll be from maple Mazda. The management there utilizes the right customer policy. The subsequent service is ok, as we have to be quite discrete avoiding unnecessary repairs. More

Very pleasant car-buying experience I enjoyed working with Paul on my recent purchase. After doing my research, I was really looking forward to getting past the "song and dance" and gett I enjoyed working with Paul on my recent purchase. After doing my research, I was really looking forward to getting past the "song and dance" and getting the deal completed. Paul made this an easy process, and much more enjoyable than my previous car-buying experience than I had with my last car. Paul really does his best to make the customer happy. More

Altomare family FANTASTIC!!! We where looking for a car for our daughter, and found Maple Mazada online. Past experiences with other dealerships where terrible so we where relucte We where looking for a car for our daughter, and found Maple Mazada online. Past experiences with other dealerships where terrible so we where reluctent to try another one. Our whole experience with Nato Figliano our sales rep was fantastic. He made the whole purchase effortless. He was very knowlegable and went out of his way to meet our needs. He took the time to go over everything with our daughter and encouraged her to call or just come in if she had any questions, I would highly recommend Maple Mazada and especially Nato. We will be a return customer for sure. More

Can't take me seriously I was reading the other reviews and I can't believe the nicer comments about Mr Esso. Walking in I was greeted by the finance manager Bill who was e I was reading the other reviews and I can't believe the nicer comments about Mr Esso. Walking in I was greeted by the finance manager Bill who was extremely friendly with a smile on his face. He then referred me to Mr Esso who was not as friendly. I am a young woman who was looking to gain that dealership information to persuade me to get the car. I did not feel welcome at all by Mr Esso, he was not taking me seriously as a potential buyer. It was straight basic info as if he wanted me to stop wasting his time. As I was sitting there listening to his attitude I easily decided I was never coming back and easily ruled out Mazda as my first car. He was not helpful in informing me about the car, he did not even spend much time showing me the car... didnt even offer to let me sit in it.. didn't tell me how a mazda would be best for my needs , nothing. More

Great people to deal with. Great cars to drive. There were several things that were exceptional. 1. When Paul offered me to take the car for a test he made me fell like a trusted friend, didn't req There were several things that were exceptional. 1. When Paul offered me to take the car for a test he made me fell like a trusted friend, didn't require recording my personal ID. 2. My child was offered a balloon which made her happy and touched me. When she accidentally let go of it and lost it they gave her another one. 3. At the end Paul gave me a gift unexpectedly,winter rubber mats. Very useful. 4. When I spoke to Paul and mentioned that the text msgs aren't loading from my phone to the touch screen he said that I may need to have a software update and that I should take his own car while my car is being serviced. 5. I am also very happy that I don't need to be concerned about parking in a parking lot and getting a scratch as that will be fixed under the coverage. I like my car a lot! More

AMAZING! Maple Mazda Amazing! Had a blast hanging out at the dealership they welcomed you with open arms and big smiles, and at time we forgot that where at a Maple Mazda Amazing! Had a blast hanging out at the dealership they welcomed you with open arms and big smiles, and at time we forgot that where at a dealership felt really relaxed as if we where at home just having fun, playing games, an talking about everyday things, laughing and joking around its an EXPERIENCE we will never forget. Frank Chow (A.K.A Uncle Frank) was EXCELLENT really knowable about the Mazda lineup an EXPERT of all EXPERTS and LISTENED to our needs and wants witch made it even more pleasant to work with. Also can't forget about Paul Jose, Nato Figliano, Bill Zabonas JUST AN AWESOME team of managers that where willing to help out in any way possible to make sure that we left more then SATISFIED. More

Mazda 3 We recently purchased a car for our daughter and visited 3 mazda dealerships, convinced they were not putting our best interests in hand, we gave it o We recently purchased a car for our daughter and visited 3 mazda dealerships, convinced they were not putting our best interests in hand, we gave it one more shot and visited Maple Mazda for one last try. Thankfully we met Esso who provided us with a wealth of information and took so much time to ensure my daughter was well informed. We ended up purchasing the car for her and dealt with sales manager Paul who was also such a pleasure to deal with. Must say that the level of service we received from Paul and Esso made us feel we definitely made the right choice. They went above and beyond and I would highly recommend dealing with either of them, thank you guys for a great buying experience for our daughter! More

Esso and Bill at Maple Mazda I recently bought a car at Maple Mazda and dealt with Esso and Bill. They were absolutely wonderful to deal with. Esso was extremely hospitable, and b I recently bought a car at Maple Mazda and dealt with Esso and Bill. They were absolutely wonderful to deal with. Esso was extremely hospitable, and both made me feel very comfortable, especially considering it was the first time I have purchased a vehicle. I would definitely recommend Maple Mazda and Esso to anyone I know who is looking for a car. Thanks Guys! More

MX-5 25th Anniversary Celebration The 25th Anniversary Edition of the MX-5 is a special vehicle. Maple Mazda made it possible for me to be one of a select few proud owners of this clas The 25th Anniversary Edition of the MX-5 is a special vehicle. Maple Mazda made it possible for me to be one of a select few proud owners of this classic sports car. From our first contact Paul Joseph provided quality communication, full information and competitive pricing. It was a pleasure to visit the dealership, meet the staff and to take delivery. More