Maclin Ford

Much Better then my First Experience with this Dealership This first time I bought a vehicle at Maclin, the battery died in a week, they originally tried to charge me for the battery until they realized that This first time I bought a vehicle at Maclin, the battery died in a week, they originally tried to charge me for the battery until they realized that I had just bought it. Then it sat at ford for over a week before the battery was replaced. Needless to say, it wasn't a great experience. When I was approached again regarding possibly upgrading I was very hesitant to go through the dealership again. However, I'm happy to say that the over all experience was excellent. Steven Frankland was ill on the day of our appointment, however I was taken care of well by numerous other staff members and I felt confident in my purchase. Although my Ford was dirty (demo) and needed a thorough detail, they got it done quickly and I was able to pickup my spic and span 2018 Ford Explorer in a few days. Steven Frankland was kind enough to keep me updated on the progress daily until I picked it up. Thanks Guys. Im in love with my Explorer (nicknamed Mystique). More

Much better then my first experience. The finanace manager (lenette) and training sales associate (Patty) were very personal and helpful with answering my questions. Picked up a 2017 fo The finanace manager (lenette) and training sales associate (Patty) were very personal and helpful with answering my questions. Picked up a 2017 ford focus, was not given a walk around of the vehicle upon pick up. When I was driving the vehicle home I noticed a heavy rattling coming from driver side passenger door, a deviation in front left tire and was not given a second key/faub to use since my first one is selective when it wants to work. Car was not clean on pick up but was given a credit for a full detailing which was very nice. More

Excellent My whole experience staring from the meeting sales rep to a manager was absolutely awesome! I would highly recommend this dealership! Professional, My whole experience staring from the meeting sales rep to a manager was absolutely awesome! I would highly recommend this dealership! Professional, fast! Will buy another ford from then More

Efficient staff. Good experience throughout! Friendly staff in all departments from the sales department to the service department which is the reason for the initial Good experience throughout! Friendly staff in all departments from the sales department to the service department which is the reason for the initial visit to Maclin. More

Excellent staff, Very helpful, I had a specific wish list for a truck . The dealership was able to locate a close match very quickly. I was very impressed. I would recommend the dea I had a specific wish list for a truck . The dealership was able to locate a close match very quickly. I was very impressed. I would recommend the dealership to friends. More

Fast and painless! 6th vehicle purchase in 10 years, this was by far the greatest experience we’ve had. Will be sticking to this dealership from now on. 6th vehicle purchase in 10 years, this was by far the greatest experience we’ve had. Will be sticking to this dealership from now on. More

excellent customer service The way buying a vehicle should be! Excellent customer service! I called on Friday to trade up and by Monday afternoon I was driving off the lot. I The way buying a vehicle should be! Excellent customer service! I called on Friday to trade up and by Monday afternoon I was driving off the lot. I want to thank the whole Maclin Ford team for making my purchase a great experience. More

Friendly staff was very helpful in getting me financed and i Friendly and knowledgeable staff. They listened to my needs and helped me find the perfect car for me! I would recommend this dealer to anyone looking Friendly and knowledgeable staff. They listened to my needs and helped me find the perfect car for me! I would recommend this dealer to anyone looking for great service. I will be back to purchase my next vehicle. More

ABSOLUTELY OUTSTANDING CUSTOMER SERVICE My wife and I have purchased several (20+) over the last few years. Any dealer can sell you a Ford. Maclin not only made us feel important throughout My wife and I have purchased several (20+) over the last few years. Any dealer can sell you a Ford. Maclin not only made us feel important throughout the entire experience, they went above and beyond to make us happy. They sold us a truck but gained a life time customer. Thanks to The Maclin Team for everything!!!!!😀 More

Purchase of a new vehicle I recently bought a brand new vehicle at Maclin Ford and I am happy with the purchase. The experience was fine and the vehicle works great. I recently bought a brand new vehicle at Maclin Ford and I am happy with the purchase. The experience was fine and the vehicle works great. More