Maclin Ford

oil change Booked a Simple oil change that was supposed to be $79 (as quoted when I booked the appointment) and no more than an hour. When my wife got there she Booked a Simple oil change that was supposed to be $79 (as quoted when I booked the appointment) and no more than an hour. When my wife got there she asked them to check over a digital issue I'm having they said if they had time they would the a look, 2 hours and $100 later they didn't have time to look into the issue and only managed to do the oil change ! More

everything as expected Everything as expected. No hidden surprises. Had purchased service contract when purchased the car and half expected to be charged for things. No a Everything as expected. No hidden surprises. Had purchased service contract when purchased the car and half expected to be charged for things. No additional charges More

Hot and Cold Denise was excellent when I arrived re: getting my truck in for an oil change immediately. When I returned and went to the cashier to check my truck Denise was excellent when I arrived re: getting my truck in for an oil change immediately. When I returned and went to the cashier to check my truck out after the oil change the girl at the cashier department was cold as ice. Somewhat rude and appeared to have NO customer relations experience whatsoever. More

Perfection at its finest While buying my truck the experience I had was perfect. The employees and management made my shopping for a new vehicle bearable. Not everyone likes t While buying my truck the experience I had was perfect. The employees and management made my shopping for a new vehicle bearable. Not everyone likes to go shopping for a new truck, but the staff at Maclin Ford made it all that much easier. The friendliness and knowledge of the staff helped the me decide to buy at Maclin Ford, and recommend them to friends and co workers that are looking to purchase new or used vehicle. More

Excellent Service Fast and efficient service and the wait time was minimal. The customer wait room was clean and inviting with coffee and the news paper waiting. Fast and efficient service and the wait time was minimal. The customer wait room was clean and inviting with coffee and the news paper waiting. More

Honest, quick and easy Between the knowledgeable sales staff and expert management team Maclin Ford is the best place to buy. Easiest people to deal with. I would use them e Between the knowledgeable sales staff and expert management team Maclin Ford is the best place to buy. Easiest people to deal with. I would use them every time with out a doubt. More

Good Experience Overall I always have a great experience when I go to Maclin Ford. The only thing I brought up this time, after 4 years, is that fact that other dealers usua I always have a great experience when I go to Maclin Ford. The only thing I brought up this time, after 4 years, is that fact that other dealers usually give your car a quick rinse, but Ford doesn't. It would be a great customer service and an act of appreciation from Ford if this was done. If it's about people complaining about scratches, then give the costumer the choice and if they decide to go ahead with the rinse, have them sign a waiver. More

No issues on this trip! In and out without any issues. The service representative was very pleasant, new exactly what was needed and listened to my concerns. Happy New Year In and out without any issues. The service representative was very pleasant, new exactly what was needed and listened to my concerns. Happy New Year More

Excellent customer service Brendan as our sales rep was exceptional and went above and beyond our expectations. He even arranged to pick up my vehicle while I was at work, took Brendan as our sales rep was exceptional and went above and beyond our expectations. He even arranged to pick up my vehicle while I was at work, took it to have winter tires put on, and brought it back to me before my shift was over. I am beyond happy with my vehicle, and would definitely purchase from Maclin Ford again in the future. More

Service Experience! Chris as my sales rep was awesome from making sure I was looked after and getting the best possible deal. Brought in managers to sign off quickly and Chris as my sales rep was awesome from making sure I was looked after and getting the best possible deal. Brought in managers to sign off quickly and arranged around my time schedule. Has followed up to ensure that everything promised has been done. Kris in finance was wonderful as well with completing paperwork and letting me know if there was a delay and what the other options were. Follow up on requested information and ensure that he received everything to complete quickly. Thanks everyone! More