Maclin Ford

Best Ford Experience EVER!!!!! First off, if you ever need a good honest salesman ask for Chuck Dunlop. He is kind, honest, funny and made us feel like we were apart of his family. First off, if you ever need a good honest salesman ask for Chuck Dunlop. He is kind, honest, funny and made us feel like we were apart of his family. Plus he made our 22 month old content which can be hard at this age. We got a good price for our trade in's and left the dealership happy with our new purchase. The dealership has a very welcoming and warm feeling about it. The staff are friendly and courteous. If I could critique one thing it would be that they put in a small section with kid toys and maybe a little slide to keep children more entertained even know they do their best already as selling and buying is a long process. Hammer Family :) :) :) More

Third Truck from Maclin Ford Well if getting a third truck from Maclin isn't an indicator of exceptional staff and service, I don't know what is. Bryce Honish was a great sales r Well if getting a third truck from Maclin isn't an indicator of exceptional staff and service, I don't know what is. Bryce Honish was a great sales rep. Knowledgeable in the products, personable, and able to answer any question I had. He made multiple enquiries with Management to ensure my requests regarding a new purchase could be accommodated. Sam Darwiche in Finance was very accommodating, patient, and personable. Maranda Barcham in Customer Experience was a gem. Very kind and wanting to be sure everything was going as expected/desired. I have dealt with various Service Staff member too for the last 3 1/2 years and all of the Service staff have been fabulous too. They are very good at letting me know the progress of my vehicle service if I am waiting, and ensuring I am comfortable in their customer service lounge. During my new purchase, I also enquired with Parts for some additional add-ons. I apologize that I can't remember their names, but the two gentlemen were also very accommodating and personable in searching for what I was wanting. Maclin has a winning team overall. More

satisfaction we recently purchased a 2014 Edge (in September 2016) and our experiences with Al in sales and Kristjan in finance was friendly, positive and enjoyabl we recently purchased a 2014 Edge (in September 2016) and our experiences with Al in sales and Kristjan in finance was friendly, positive and enjoyable More

Great service Maclin Ford does all that they can to make sure that the customer goes away happy. I've had nothing but good experience with them. Maclin Ford does all that they can to make sure that the customer goes away happy. I've had nothing but good experience with them. More

4th purchase Mr.Graham Mitran has been my salesman since 2014 I'm in the process of buying my fourth vehicle from Graham nothing has changed from when I bought the Mr.Graham Mitran has been my salesman since 2014 I'm in the process of buying my fourth vehicle from Graham nothing has changed from when I bought the first one he's up front he's honest he treats me with respect he's very knowledgeable all of the vehicles that I have gotten I trust him with the information that he provides me I never second-guess with the information that he provides me I will be grams customer until he's no longer able to walk...lol as far as I am concerned he is first-class salesman I have recommended friends and family to him... great job keep up the good work.. More

Good Dealership I really enjoyed working with Chuck Dunlop. He takes the time to make sure you are happy with your vehicle and your overall experience at the dealersh I really enjoyed working with Chuck Dunlop. He takes the time to make sure you are happy with your vehicle and your overall experience at the dealership. More

2016 F150 puchase Our daughter was purchasing her 1st new vehicle and she was treated very well by all Maclin Ford staff. While assisting her in her purchase, we decide Our daughter was purchasing her 1st new vehicle and she was treated very well by all Maclin Ford staff. While assisting her in her purchase, we decided to upgrade our 2014 F150 to a 2016 F150. Wouldn't have made either purchase if the staff experience wasn't so great! More

Friendly and Understanding We had a great experience buying our Ford Escape from the dealership. Al was very friendly, helpful and understanding and provided us with the informa We had a great experience buying our Ford Escape from the dealership. Al was very friendly, helpful and understanding and provided us with the information we needed. Also, Mike was very helpful through the entire process. More

Love our new F150 Platinum After a bad experience at another dealership in the city, we went to Maclin Ford and dealt with Neil Pearson. He is very friendly and personable and m After a bad experience at another dealership in the city, we went to Maclin Ford and dealt with Neil Pearson. He is very friendly and personable and made us feel welcome. He was patient and answered many questions for us, which was greatly appreciated. I would highly recommend him to anyone buying a new vehicle. He was very knowledgeable about the product. More

Great experience. I was very happy with the service provided from the second i walked in the doors, Graham answered all questions and then some will definately be back I was very happy with the service provided from the second i walked in the doors, Graham answered all questions and then some will definately be back when purchasing another vehicle. More