Maclin Ford

Excellent Paul Chabidon was very professional, had answers to all the questions we had and was able to fid the perfect vehicle for us. Will use him in the futur Paul Chabidon was very professional, had answers to all the questions we had and was able to fid the perfect vehicle for us. Will use him in the future and send referrals his way. Thank you!! More

Great service- appreciate the loaner car This was my first visit to Maclin Ford and I was treated very well by Shelby and the service staff. My 2006 ford escape had to be towed and I needed This was my first visit to Maclin Ford and I was treated very well by Shelby and the service staff. My 2006 ford escape had to be towed and I needed a shop in Calgary so I called Maclin and Shelby got an appointment for me right away. I am from Canmore so I do not have a mechanic in Calgary. Shelby got me checked in right away and even set up the shuttle for a rental car as no loaner was available. I really appreciate her attention to detail and handling my situation with professionalism. I was really stressed as it was rush hour and I was trying to make it to work for my 3-11 pm shift at a hospital. With Shelby's help I was at work in under 2 hours which was amazing considering the icy, -20 rush hour conditions. I really appreciate the use of a loaner car as my commute is 250 kms/day -5 days a week. I was never given or offered a loaner vehicle at the ford dealership in Canmore. On top of all this my husband and I moved from Canmore to Calgary during the time was suv was unavailable. Shelby emailed and called to update me on everything that was happening and I really felt taken care of. She really made a stressful situation a lot easier to deal with and I did not feel inconvenienced at any time. All of the staff were great in assisting and helping me through this. I will be happy to return in the future to have my suv serviced. More

Great people and stress free buying experience. Smiling and friendly employees. Extemely accomodating and helpful. They went out of their way to deliver what I asked for. Very easy to talk to and no Smiling and friendly employees. Extemely accomodating and helpful. They went out of their way to deliver what I asked for. Very easy to talk to and not aggressive. I truly felt I was part of their family. More

The new guy is awesome! They have a new guy in there who is just awesome! He was informative, friendly, and professional. I would highly recommend this department to anyone f They have a new guy in there who is just awesome! He was informative, friendly, and professional. I would highly recommend this department to anyone for an oil change. More

Service review January 2017 Had a service issue with my 2013 Fiesta, found the contact between Maclin and myself to be extremely well delivered and the service was faultless. Cos Had a service issue with my 2013 Fiesta, found the contact between Maclin and myself to be extremely well delivered and the service was faultless. Cost of parts were as expected, but labour was above average I felt. Job however was well done and done promptly, I would use Maclin again if necessary. More

Excellent service! Went in to the shop because my brakes were squeaking. I was promptly greeted and thanked for coming into their shop to do business. They treated me wi Went in to the shop because my brakes were squeaking. I was promptly greeted and thanked for coming into their shop to do business. They treated me with dignity and respect, something that is lacking these days. I was shuttled to and from work and was updated on the status of my vehicle twice with the advisor genuinely concerned for my well being that day as I did not have a vehicle to drive. Very impressed. I will be telling my colleagues about this wonderful experience. Top notch!! More

Outstanding Service!! I just upgraded from a 2014 Limited Edge to a new 2016 Ford Edge Titanium, through the entire process everyone involved was incredibly knowledgeable a I just upgraded from a 2014 Limited Edge to a new 2016 Ford Edge Titanium, through the entire process everyone involved was incredibly knowledgeable and helpful. I had specific options I was interested in and was not willing to sacrifice certain comforts, being a 2016 model they only had existing inventory to work with to find exactly what I was looking for. No effort was spared to accommodate all of my needs and requests, they managed to workout all the details so that I was able to upgrade my vehicle. I loved my 2014 but now after just a couple of days with my 2016, the new features are amazing and the car is incredible. I definitely have no regrets and the process was made easy dealing with Maclin Ford, they took care of everything. Even when there was a slight issue regarding my existing winter tire rims not being compatible with the new vehicle, they provided a solution by switching out my wheels, they also managed to make this happen overnight working with a deadline to accommodate my travel schedule. From start to finish I was completely taken care of by everyone, top notch service and awesome professional people. I highly recommend giving them the opportunity to gain your business and let them take care of whatever you need, I have never been more satisfied with a vehicle (the Edge is unbelievable), not only did everyone go above and beyond for me, this experience was absolutely superior in every way to many competitor dealerships I have previously dealt with. If you are considering a Ford, it is in your best interests to go straight to Maclin Ford!!! More

Was a stress free experience As always very great treatment from my salesman Sam. He goes above and beyond to satisfy his customers. Thank you for the individual and quick servi As always very great treatment from my salesman Sam. He goes above and beyond to satisfy his customers. Thank you for the individual and quick service. More

Never once made to feel like i was just another sale On my last service visit, was offered opportunity to get Trade-In value for my F-150 Truck. Whilst that Oil Change was being done and the Trade-In va On my last service visit, was offered opportunity to get Trade-In value for my F-150 Truck. Whilst that Oil Change was being done and the Trade-In valuations being prepared - had discussions with Graham re what i would like in a new Truck, IF i was to consider trade, Graham showed me my options, let me just say he knows his stuff very well. Once the Trade-In value had come back it become quite evident that the Truck i wanted was within reach....so after some negotiations with Paul - i signed on the dotted line....success..a sale..lets chalked my name up the on board and move on to the next one, but no it goes well beyond that.....it almost felt like i had become a part of the family, the sincerity shown from all Employees from Service (Greg), Finanace (Jocelyn) all the way back to Sales (Paul and Graham) was first class. If you ever think of buying a Car/Truck please go see Graham at Maclin - very easy to talk too, knows his stuff, along with a no hassel, no presurre attitude - and never treated like just another sale. More

Best service since I bought my F 150 at Maclin Ford My last visit for mentenance for my 2015 F 150 was the best I ever had at any dealership in my life , they did an excelnt Full Cleaninng of the truck My last visit for mentenance for my 2015 F 150 was the best I ever had at any dealership in my life , they did an excelnt Full Cleaninng of the truck , the Rental Truck was the same size as mine , I hope the oil and other parts that they changed were at top quality as their service. This kind of service I can recommend to anyone.I hope the SALES. Department will come with a fair F 350 offer , because I want to buy from Maclin Ford again. Well Done ! Thank You ! More