Maclin Ford

Good First time buying experience First time buyer. Even though the time was little tight, They try to help and be patient to my questions. Very happy with them and my new car! First time buyer. Even though the time was little tight, They try to help and be patient to my questions. Very happy with them and my new car! More

The worst, most dishonest, misleading, non transparent!!! Dealing was done on a piece of paper, so no verification on computer where a person can see whats typed in. Was told I got $1000 for Costco member, Sa Dealing was done on a piece of paper, so no verification on computer where a person can see whats typed in. Was told I got $1000 for Costco member, Sales manager realized I did not get it as the Edge had 3700 klm's on it so a certified preowned unit , but did not tell me, he just subtracted it from the total off the Edge I was buying, I never knew this until he told me after I had the vehicle. He just added a $500 Southern Package that consists of nitrogen and wheel locks for $499, did not tell me this, these items are worth $75 in their parts and service department!!. Also this was never installed on the vehicle and I wasn't told until I asked what that added charge was. In his calculations he did not include my trade in total, was over charging me aprox $40 biweekly, then when I said I wasn't buying a car tonight he asked what would it take to make the deal, I said give me a better price on the car without my trade in, was told I could keep my trade in and pay the same amount as I would have paid by trading it in, leaving me to believe I just got $5000 off the price of the car. But that total never at anytime included my car, so a outright lie. Manager Darrell understood this but comment was in the end what did you sign for? Sorry this all happened to you but it will help us with trying in the future..WHAT? Picked up car in cold snowy weather, was left to clean it off and wait 15 minutes for it to warm up so I could leave.. By far the worst sales practise's I have dealt with in 40 years, Ive never had to worry about getting sucked in, I always had trust in the GM dealerships I dealt with and never had to question them as they showed the numbers on a computer as you were discussing payment options. Shame on me for having trust in this dealership and thinking they were trust worthy. Oh I did get my money back for the package that wasn't installed and another $475, which didn't come close to the $6825 that I believed I had saved on the deal...all because I trusted what was written on paper and again shame on me for not wearing my glasses to see what was on the BOS... They have a slogan that states"transparency" Nothing is transparent at this dealership!BUYER BEWARE of this places selling tactics. Its all about how to make the sale....Nothing but excuses as to why all this happened. More

excelent dealer and salesmen were excellent worked with me very well .This dealer went all out for me to get the vehical I wanted thanks guys . dealer and salesmen were excellent worked with me very well .This dealer went all out for me to get the vehical I wanted thanks guys . More

Amazing group of people Every one is so helpful and friendly, excellent service provided by sales, management and finance department. I will defenatly be a returning customer Every one is so helpful and friendly, excellent service provided by sales, management and finance department. I will defenatly be a returning customer in the future More

Worked hard to provide good service I had a postive experience with the sales team at Maclin, They went out of their way to get me the deal I was looking for and its much appreciated. St I had a postive experience with the sales team at Maclin, They went out of their way to get me the deal I was looking for and its much appreciated. Stood out well above the other dealerships I've visited and used in last couple years. More

Fast and efficient Right from the word go, they found us a vehicle in our budget that was the right size with all the bells and whistles that we require. The paper wor Right from the word go, they found us a vehicle in our budget that was the right size with all the bells and whistles that we require. The paper work was all in order and there was no high pressure sales used on us for anything. For once it was a nice chill vehicle shopping experience. Thanks guys More

I had god experience,i do recomand this delar ship Good expiriance,thay wor hapful and anderstanding i what i nided,thay maket easy for my,i was don there wery fast,thank you for awrything. Good expiriance,thay wor hapful and anderstanding i what i nided,thay maket easy for my,i was don there wery fast,thank you for awrything. More

Review The sales people went out of their way to help me with my car The payments were a little high. Thank goodness I didn’t get signed with a truck!! The sales people went out of their way to help me with my car The payments were a little high. Thank goodness I didn’t get signed with a truck!! More

2018 Gold Team I met a Gold Team in August 2016 and its Awesome to see Maclin Ford maintain a Gold Team in 2018. I needed a car and Chris Nechi took care of everythi I met a Gold Team in August 2016 and its Awesome to see Maclin Ford maintain a Gold Team in 2018. I needed a car and Chris Nechi took care of everything since day one. Chris is an honest and caring person. Thank you Chris Nechi and Jonathan Kirby for getting me into a 2018 Ford Escape SEL and trading my 2017 Ford Escape SE. if you want to see magic see Jocelyn Henderson. No matter how bad your financial problems are she’ll get you into a new vehicle. Be Safe Everyone. S.Wong More

Great experience great service at Maclin, smooth negotiation make our purchase of a brand new edge a great experience. many thanks to Chris and Jasmine, and to Candace great service at Maclin, smooth negotiation make our purchase of a brand new edge a great experience. many thanks to Chris and Jasmine, and to Candace. More