MacMaster Chevrolet Cadillac Buick GMC Ltd

The worst The absolute worst place to go. I bought a brand new truck from them and it's been nothing but headaches trying to get anything fixed. Limited time re The absolute worst place to go. I bought a brand new truck from them and it's been nothing but headaches trying to get anything fixed. Limited time recalls? Missed that by a few km so they'll cover 50% of 4500, lol. Trying to charge me for obvious warranty work it's ridiculous More

Service and appointment Slowest workers ever, don’t waist your time taking appointments. Not worth taking appointments, you have to wait no matter what. It’s better to go wit Slowest workers ever, don’t waist your time taking appointments. Not worth taking appointments, you have to wait no matter what. It’s better to go without an appointment at least you could save time calling them. More

Just one great dealership Have purchased 5 Cadillac's and 2 Chevy Cruze from this dealership .I also bought new Lincolns from Ford dealership over the years. And to me it is li Have purchased 5 Cadillac's and 2 Chevy Cruze from this dealership .I also bought new Lincolns from Ford dealership over the years. And to me it is like family every time I go for service. All the staff is friendly and courteous.I Like the snack bar for coffee and toasted cheese sandwich. From Sara the owner to all the sales people and staff just one bunch of nice people in one place. And have always over the years made my deals with Duncan McColl. Just real good guy to deal with and knows his cars. Do I sound pleased ? Jim Norton More

Very smooth process I would say that MacMaster in London is by far the best dealership that I have ever dealt with. Low pressure, easy to work with and I have had no issu I would say that MacMaster in London is by far the best dealership that I have ever dealt with. Low pressure, easy to work with and I have had no issues. Purchased a 2017 Yukon Denali. More

just bad All started with a bad small accident fix before it had its first oil change. Was going through brake rotors and tires despite me going back and back All started with a bad small accident fix before it had its first oil change. Was going through brake rotors and tires despite me going back and back saying something wasn't right. Finally took it elsewhere, it had had a bent frame for a couple years..What can I say, if you judge company's on righting wrongs as we all know they happen I wouldn't recommend Mac master Motors. They made me sue them to get any help and left me with a broken new truck for a few years. Need new tires after 20,000 k's but nothing is wrong and not one soul but them had touched it. Worst part about it was General Motors backed them More

Very Happy Stopped in on Saturday morning to have a look around. We were given our space just to walk the lot and were not chased by sales people. When we cad de Stopped in on Saturday morning to have a look around. We were given our space just to walk the lot and were not chased by sales people. When we cad decided on what we were interested in salesman was nor pushy and looked after everything we asked for ! He helped get us settled in to our new vehicle with ease. Thinking we will be there soon for our second purchase soon More

Excellent Experience - Very Efficient We have dealt with Burt Steiner for years and years and we always been very satisfied. We feel he is a very good friend and we were pleased this time We have dealt with Burt Steiner for years and years and we always been very satisfied. We feel he is a very good friend and we were pleased this time again as we weren't sure what we wanted to do. However everything that Burt suggested made so much sense to us and we went ahead and bought a new car and are thrilled to have it happen so quickly and smoothly. We would recommend Burt to anyone we know. More

First time experience very pleasant; no pressure Andrew Blois was very knowledgeable & listened to all of our needs for a used vehicle. His attention to detail was refreshing. We needed a vehicle to Andrew Blois was very knowledgeable & listened to all of our needs for a used vehicle. His attention to detail was refreshing. We needed a vehicle to fit 2 different heights, me at 5' 1" & my husband at 6'3' plus AWD. Andrew pointed out a newly traded vehicle that met all our needs. He also explained how AWD works in his product vs. a competitors, which convinced us not to look at the competitor with their inferior system. Andrew was very pleasant & his knowledge of production came from experience working on the line for a prominent manufacturer. That was a very reassuring. We went away to look at another competitor's product & returned within a few hours to snap up a good deal with Andrew. Jim Arnold explained the add-on warranty, which we decided to take. Very easy & no pressure. More

Very personable My wife and I purchased two used vehicles from Lionel. He made the experience very enjoyable. He treated us like we were buying a high end Cadillac. W My wife and I purchased two used vehicles from Lionel. He made the experience very enjoyable. He treated us like we were buying a high end Cadillac. Will deal with Lionel in the future for our next purchases !!! Scott More

A Return Trip This is the second vehicle that I have purchased from MacMaster Chev (the third in our family as my wife has dealt with them too). Our salesman Sam S This is the second vehicle that I have purchased from MacMaster Chev (the third in our family as my wife has dealt with them too). Our salesman Sam Seede is responsive to our needs, but not pushy. The Dealership is fair in its pricing and trade-ins. It service department is excellent. I enjoyed working with them six years ago and I was happy to return. More