MacMaster Chevrolet Cadillac Buick GMC Ltd

Purchased a new suv, have had nothing but issues with it, was treated a horribly and left there feeling like I’m stuck in a vehicle that has been in the shop for over 33 days! They wouldn’t talk to myself on was treated a horribly and left there feeling like I’m stuck in a vehicle that has been in the shop for over 33 days! They wouldn’t talk to myself only my husband, my son was treated rudely while we were looking to try and trade it in. When we got upset about it we were told to pick our suv up today even though it hadn’t been looked at by engineers. I will never step food in McMasters again More

Friendly, warm reception with excellent service and selection. Showroom was bright and modern. Sales person was top notch selection. Showroom was bright and modern. Sales person was top notch More

We bought a used vehicle last week Will Clark was our sales representative He went out of his way for us Awesome man Thanks. We had a minor issue a week later I talked with John Gower he dealt with the sales representative He went out of his way for us Awesome man Thanks. We had a minor issue a week later I talked with John Gower he dealt with the issue with no problems at all Thanks. And everyone we talked to was extremely awesome. I wouldn’t hesitate to send anyone there. And when and if I need another vehicle. I will buy it there Thanks Bill Mader More

I purchased a brand new Cadillac, beautiful ride. However, the service is a big fat zero. There is nothing about the customer service that I could find a positive about. If I could rate this dealer However, the service is a big fat zero. There is nothing about the customer service that I could find a positive about. If I could rate this dealership a zero, I would. More

We Contacted dealership to set up a test drive and got a quick response from salesman Zoran. We Showed up for appointment the next day and Zoran said the car was probably dead and gave us the key to go chec quick response from salesman Zoran. We Showed up for appointment the next day and Zoran said the car was probably dead and gave us the key to go check. The car didn’t start, we informed him and he said he’d get someone to help us. Half hour later we got tired of waiting and went to return the key. At which point Zoran brought out a booster pack to try to start the car which did not work. We said we would come back in a little while and give him some time to get it going. His response was that he wasn’t getting paid to sell an “as is” car and complained about having to do ALL this work (of getting out of his desk chair and walking a booster pack to the car). We were somewhat at a loss for words at his disappointing effort and he just shrugged and walked away. Very poor customer service. More

Very pleasant and helpful. I enjoyed buying from them. I'm sure I will buy from them again. I enjoyed buying from them. I'm sure I will buy from them again. More

Andrew makes buying a vehicle easy and fast! Excellent customer service and he’s always prompt with communication. Excellent customer service and he’s always prompt with communication. More

Customer service is horrible they sold me a vehicle with a transmission issue and now they want me to drive the vehicle back to London from sudbury and not even compensate me. a transmission issue and now they want me to drive the vehicle back to London from sudbury and not even compensate me. More

Everyone at macmaster dealership are very friendly and eager to make sure your experience is a good one my wife couldn’t have had a better experience. Thank you to chad and to everyone. eager to make sure your experience is a good one my wife couldn’t have had a better experience. Thank you to chad and to everyone. More

They did my buff and shine and they did an outstanding job. It made vehicle look brand new. job. It made vehicle look brand new. More