MINI Vaughan West
Woodbridge, ON
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293 Reviews of MINI Vaughan West
Great experience with the whole team from the minute I walked in. All of the minor items I asked to be addressed were completed a day before they promised the car. This is our first MINI and we love it walked in. All of the minor items I asked to be addressed were completed a day before they promised the car. This is our first MINI and we love it so far. More
They aim to please. Never an issue getting an appointment, even on fairly short notice. Great coffee in the showroom waiting area. Car was washed, and no surprises Never an issue getting an appointment, even on fairly short notice. Great coffee in the showroom waiting area. Car was washed, and no surprises and very fair pricing. More
I hit a pothole and severely damaged a tire. Luckily we’d purchased the road hazard warranty when we leased our Countryman. Mini Vaughan West had me back on the road with a new tire, safety chec Luckily we’d purchased the road hazard warranty when we leased our Countryman. Mini Vaughan West had me back on the road with a new tire, safety check and a complementary car wash in record time. All in all, a great experience! More
Amanda and Walter in Service did a great job. No complaints there whatsoever - Pleasant, helpful, efficient. Oil change and replacement belt (under warranty) handled quickly and painlessly. T No complaints there whatsoever - Pleasant, helpful, efficient. Oil change and replacement belt (under warranty) handled quickly and painlessly. This would be a 5-star review ... if it weren't for the obscenely-high prices of the quotes on some of the service my vehicle needed. As a simple example: - $158 in labour (the hour rate) ... to install a new battery ... while performing other service items. Installing a new battery takes 20 minutes if you DON'T know what you're doing ... an experienced mechanic should be able to accomplish this task in 10 minutes or less, especially if the vehicle is already in the shop with the hood up while performing other service. - $1100 in labour quoted to install a replacement alternator. You can re-and-re an entire engine for $1500 at any normal shop. Unless the alternator is somewhere between the engine block and the firewall and requires engine removal (it isn't, for the record) this labour quote is ludicrous. - Needless to say, I have an experienced mini mechanic doing the work elsewhere ... with 100% OEM parts ... for a fraction of the cost. Can't say enough positive things about the staff ... the quotes, on the other hand ... More
Fast intake, good service. Amanda S. is very efficient and helpful; easy to get through to her. I was given a realistic expectation of how long it would take. and helpful; easy to get through to her. I was given a realistic expectation of how long it would take. More
Always friendly and helpful. I love that they take care of my 'baby' and don't take advantage of me. I drive one hour to see them even though there is a dealer closer to me!! They make it worth the drive! of my 'baby' and don't take advantage of me. I drive one hour to see them even though there is a dealer closer to me!! They make it worth the drive! More