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MINI Ottawa East

Ottawa, ON

4.8
57 Reviews
Call Dealership (613) 288-6464

1501 Carling Ave

Ottawa, ON

K1Z 7M1

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57 Reviews of MINI Ottawa East

February 19, 2025

Purchased a Mini Cooper SE. The full electric version. Was told it would achieve 185 kms on a charge. In the summer, this holds true. In the winter, after a -17c night, my car r More

by Adam Filleul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chafic Azzi
Report | Print
Feb 21, 2025 -

MINI Ottawa East responded

Thank you for sharing your experience. Cold temperatures can significantly impact the range of electric vehicles, as battery performance is affected by extreme weather. We understand how frustrating this can be, especially when expectations don’t align with real-world conditions. If you haven’t already, we’d be happy to review any available solutions, such as optimizing charging habits or preconditioning the cabin to help improve winter range. Please feel free to reach out to discuss further—we’d love the opportunity to assist.

February 18, 2025

Amazing ambiance within the building High confort and cooperative environment. Knowledgeable and empathetic staff at this dealership More

by Marc C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris.,Antonio and Nesramin
Report | Print
Feb 23, 2025 -

MINI Ottawa East responded

Thank you for your kind words! We’re glad you enjoyed the welcoming atmosphere and excellent service at MINI Ottawa. We appreciate your support and look forward to seeing you again!

January 29, 2025

Very happy either way the service I received. Keep up the good work. Customer’ satisfaction is very important to me. More

by roxanne.gauthier58@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Feb 03, 2025 -

MINI Ottawa East responded

Thank you for your kind words! We’re glad you had a great experience at MINI Ottawa. Your satisfaction means everything to us, and we look forward to serving you again!

December 21, 2024

The service is always warm and friendly and extremely accommodating. I’ve never in the last 10 years had a bad experience. Staff very professional. I will always be a mini women. More

by Marlenerubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really not sure
Report | Print
Dec 27, 2024 -

MINI Ottawa East responded

Thank you for your kind words and for being a loyal MINI Ottawa customer for the past 10 years! We’re thrilled to hear that our team consistently provides warm, friendly, and professional service. It’s always a pleasure to assist you, and we look forward to many more years of keeping you a proud MINI woman!

December 10, 2024

I have always been happy with the service and friendliness of this dealership. If I were to buy another Mini I would most definitely purchase it here. More

by hmroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Dec 13, 2024 -

MINI Ottawa East responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our team. We look forward to helping you with your next MINI when the time comes!

October 30, 2024

The entire sales team at MINI Ottawa is wonderful. I felt well guided in the purchase of my new MINI and was very happy to get bilingual service. More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Chris, Antonio and Alex
Report | Print
Nov 02, 2024 -

MINI Ottawa East responded

Thank you for the fantastic feedback! We’re thrilled to hear our team guided you smoothly through your MINI purchase and that you enjoyed our bilingual service. Enjoy your new MINI!

June 11, 2024

Took my Mini in as it was making a lot of different noises. The technician was quick to diagnose and Tristan was great at explaining the issue. Thank you Mini Ottawa! More

by kkory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen
Report | Print
Jun 13, 2024 -

MINI Ottawa East responded

Thank you for sharing your 5-star experience with us at MINI Ottawa!

May 29, 2024

Mini was awesome to deal with! From initial visit to vehicle pick up day, everything was smooth and enjoyable! More

by Msachs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederic
Report | Print
May 30, 2024 -

MINI Ottawa East responded

We're thrilled to hear that you had a smooth and enjoyable experience with Mini. We strive to provide top-notch service to all our customers, and we're glad to hear that we hit the mark with you. We appreciate your feedback!

April 30, 2024

Always served promptly & everything explained completely. Service advisor always personable. Convenient in providing loaners &/or shuttle service More

by Dumb xxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 01, 2024 -

MINI Ottawa East responded

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your feedback and look forward to serving you again in the future.

April 17, 2024

Great place to bring your Mini Cooper to get ready for the road while you are waiting you can enjoy watching the new ones. More

by jjge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Apr 18, 2024 -

MINI Ottawa East responded

We're thrilled to hear that you enjoyed your experience at our dealership while getting your Mini Cooper ready for the road. We strive to provide a welcoming environment for all our customers. We hope to see you again soon!

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