Lougheed Acura

Service Needed a drivers side headlight; assembly, igniter switch, lens, housing, the works!! Cost was prohibitive but Michelle knocked herself out to make su Needed a drivers side headlight; assembly, igniter switch, lens, housing, the works!! Cost was prohibitive but Michelle knocked herself out to make sure my extended warranty covered the cost. Great service from all staff. Won't hesitate to recommend this dealership Sheryl Mitchell More

never get call back on car for sale terrible dealer experience no call back no information sent fully,i like the car very much but the hassle of dealing with a incompetent staff was not terrible dealer experience no call back no information sent fully,i like the car very much but the hassle of dealing with a incompetent staff was not worth the purchase. More

***** Excellent Service ***** I had a great experience buying my great luxury RDX Elite from Lougheed Acura. The salesman Chris Choi was knowledgeable, helpful and genuinely inter I had a great experience buying my great luxury RDX Elite from Lougheed Acura. The salesman Chris Choi was knowledgeable, helpful and genuinely interested in making sure. I got the RDX Elite I wanted. More

Tony Pakniyat I have dealt with Tony on numerous occasions at Lougheed Acura. His service is always A-plus. Customer satisfaction is the highest priority, he always I have dealt with Tony on numerous occasions at Lougheed Acura. His service is always A-plus. Customer satisfaction is the highest priority, he always delivers on his promises. I would recommend all my friends to purchase or lease a vehicle from Tony. Keep up the good work. Sincerely, Brett Podmaroff ( City of Coquitlam ) More

Service department sales coordinator not helpful Went to Coquitlam Acura service department in December, 2016 for a wiper-not-moving problem. Told my wife that they fixed it by putting in a new moto Went to Coquitlam Acura service department in December, 2016 for a wiper-not-moving problem. Told my wife that they fixed it by putting in a new motor for the wiper. Later in a week or so, the wiper-bounced-up-when-idle. Went to the service department couple times and asked them to fix the problem. Finally on April 7, 2017 at 3 pm. my wife went again after being told that the parts were ordered. After negotiation, the service coordinator managed to get it fix while doing a outstanding recall service for the car. However, shortly after we drove home, the wipers began to bounce back a little with a`bump' noise whenever it comes to idle. it is very distracting in rainy days when driving with the wipers on. Today, April 18, 2017, my wife called in, hoping to book an service appointment for the same issue. The guy didn't even allow her to book an appointment. This is not the first poor service incident. Prior to this, the guy ordered the wrong side of the visor and had my wife run around, wasting her time and giving her much hassles and stress. I hope they would really look into this as we bought the Acura car from this location and was deeply disappointed when we would end up being treated like this. The service department's computer should have all the service records that could verify our complaint. More

2017 MDX Elite - review with Iris Sales & Service Dept. are being helpful. Iris is very friendly to find the right car for me. I would recommend to my friends & family when they are Sales & Service Dept. are being helpful. Iris is very friendly to find the right car for me. I would recommend to my friends & family when they are looking for Acura cars. More

Amazing customer service I just bought my second vehicle from Lougheed Acura. It's such a pleasure dealing with everyone who works there. They always take the time to explain I just bought my second vehicle from Lougheed Acura. It's such a pleasure dealing with everyone who works there. They always take the time to explain all the financial paper work and I never feel rushed. The customer service is amazing, their staff are always happy and full of energy. You can tell everyone enjoys working for this dealership. I'm looking forward to when I buy my next vehicle from them. More

Customer service Iris Cho was very helpful. Both my husband and I were very happy with the service she provided. We felt she explained everything in an honest and expe Iris Cho was very helpful. Both my husband and I were very happy with the service she provided. We felt she explained everything in an honest and experienced manner. John Centanni was very friendly and willing to make us happy. We felt they gave us the best deal they could. We would recommend both of these sales people and this dealership to friends and family that are in the market of purchasing a vehicle. More

Top notch cars with exceptional service I can not say enough good things about Lougheed Acura. The staff, and in particular Gurp, were exceptional, making me feel comfortable, respected and I can not say enough good things about Lougheed Acura. The staff, and in particular Gurp, were exceptional, making me feel comfortable, respected and appreciated through the entire experience. I highly recommend them and they have made a lifetime customer out of me. If you are considering a new or Oreo we'd Acura, do your research and you'll see they consistently come out on top, go to Lougheed Acura and ask for Gurp! More

Gurp MANGAT is a great guy This guy is awesome he goes is knowledgeable and great great person to work with and gets you in and out , and takes care of you ! This guy is awesome he goes is knowledgeable and great great person to work with and gets you in and out , and takes care of you ! More