Longman's Markham Kia

KIA Markham – the definition of horrible customer service. If you want to feel disrespected and unwelcome, this is the place to go. I brought my brand-new Kia Carnival here after Kia Canada confir service. If you want to feel disrespected and unwelcome, this is the place to go. I brought my brand-new Kia Carnival here after Kia Canada confirmed that any dealership could help me learn about its features. Instead, I was met with arrogance, attitude, and zero willingness to help. The manager, Andrew, was especially rude speaking to me as if I was inconveniencing him just for asking a simple question. This is not how a Kia representative should treat a customer. The complete lack of professionalism and basic courtesy was shocking. I will never go back, and I strongly advise anyone considering this dealership to think twice. There are plenty of Kia dealers who actually value their customers, this one clearly doesn’t. More

The service was great，they were very patient and helped a lot with choosing a car. lot with choosing a car. More

Wonderful thanks , to Lanchy and the rest Especially Lanchy for his help and service .Shout out also to Tyler and service Lanchy for his help and service .Shout out also to Tyler and service More

The sellers lady Katie Wu, she is a dishonest sells person, she claimed she gave me the best price on discount up to $2800, after the transaction done a few days later, I found out I was been fooled by person, she claimed she gave me the best price on discount up to $2800, after the transaction done a few days later, I found out I was been fooled by her by claiming she took out some xx' package which were add up to $2800 created by dealership, it makes me actually paid almost full MSRP price. I was mad and confront her that she being dishonest to me, she answered there is nothing she could do and then silenced. I was even kind enough to refer one of my staff to purchased another Kia vehicle from her before I found it out. I will never buy or refer anyone to this dealership again. More

Dorel, was very attentive to my need and made every effort to ensure they were addressed to my satisfaction. Very much appreciate and impressed by the service he provided. effort to ensure they were addressed to my satisfaction. Very much appreciate and impressed by the service he provided. More

All went great. We met Ómid and he was straight forward. He had my email and the car I wanted to see and allt t info I neededhe We met Ómid and he was straight forward. He had my email and the car I wanted to see and allt t info I neededhe More

Omid was the best. He helped us a lot choosing the right veichle and the model He helped us a lot choosing the right veichle and the model More

This rating pertains to our cash purchase of a new vehicle with no trade-in. We have not yet visited the Service Department as the vehicle is too new. We were provided the opportunity to test-drive th vehicle with no trade-in. We have not yet visited the Service Department as the vehicle is too new. We were provided the opportunity to test-drive the vehicle on both city streets and a stretch of the ETR 407. Afterwards, our sales consultant Parko Tai explained every line item in the sales proposal, and was very accommodating in meeting our needs. He made sure the vehicle was in mint condition when we picked it up. It was important to us that we could make the purchase decision on our own terms. More

people are very helpful there especially the salesman Terrence Xiao. He listened to our needs and help with the purchase. I would definitely recommend and refer friends to this dealership Terrence Xiao. He listened to our needs and help with the purchase. I would definitely recommend and refer friends to this dealership More

This dealer ship is horrible and I would not recommend anybody buying a car from them the beginning they tell you what you want to hear and make everything smooth for themself but the minute you drive awa anybody buying a car from them the beginning they tell you what you want to hear and make everything smooth for themself but the minute you drive away with that vehicle kiss that same hospitality good bye and god forbid your vehicle has issues which it 90% will there going to tell you well this is why we sold you a warranty package and then further more tell you to take it to a completely different dealership where the vehicle didn’t even come from not only that just expect to pay a bunch of extra fees cause the warranty they sell you does not cover everything even if u did spend $42,000 only for it to break down not even a month later and have the warranty only cover $2300 on a $4000 repair bill. They do not inspect there vehicles properly and then when you message them they’ll answer and tell you there’s nothing they can do and then stop responding to your messages completely. Would not recommend this dealership to anybody More