London Honda

My appointment went as planned and my Service Advisor Paolo Antonio Bianzon did an amazing job keeping me posted Paolo Antonio Bianzon did an amazing job keeping me posted More

Service manager Jim was fantastic and went out of his way to help me. Thanks! to help me. Thanks! More

Make sure to double check items and/or vehicles before returning to the right customer. Make sure it is the right customer returning to the right customer. Make sure it is the right customer More

Bought my second Honda from this dealership. They are great to deal with and have an excellent service department. Like the fact that all appointments can be done online. Highly recommend this They are great to deal with and have an excellent service department. Like the fact that all appointments can be done online. Highly recommend this dealership for anyone looking to buy a Honda. More

Bryan and Jack are very professional, friendly and very responsive, and i really appreciate how they helped me in choosing my first car. They explained everything what i needed to know, and guided me althr responsive, and i really appreciate how they helped me in choosing my first car. They explained everything what i needed to know, and guided me althroughout. Me and my wife are so happy and contented. Kudos! More

Service advisor was awesome. I did have to put new rear brakes on and was a bit surprised I hadn’t been warned when I was in last time. I did have to put new rear brakes on and was a bit surprised I hadn’t been warned when I was in last time. More

They had great attention to detail and were very easy to communicate with. Also they were very accommodating as I wasn’t able to have all the servicing done at once. Would recommend communicate with. Also they were very accommodating as I wasn’t able to have all the servicing done at once. Would recommend More

Very helpful and courteous. The job was done in a timely manner. I got a car wash & the coffee was good . I had complained of a squeaky passenger door, so they 10w30ed it & a The job was done in a timely manner. I got a car wash & the coffee was good . I had complained of a squeaky passenger door, so they 10w30ed it & all the other doors too - no charge ! :) More

Always provide details as to the work that is to be done. Explain any other issues that may need attention. Professional service. Explain any other issues that may need attention. Professional service. More

So sad I have to give London Honda a 1 star review, but just one interaction can completely ruin it. Loved the service here, but Brian Farmer was exceptionally unprofessional - first of all - we ordered t just one interaction can completely ruin it. Loved the service here, but Brian Farmer was exceptionally unprofessional - first of all - we ordered the wrong part (which is also on me, but you would expect a parts specialist would correct you). And so when I was picking it up - I've opened the box to realize it is the wrong thing. And that's where it all went downhill - he came up to me very hostile, started yelling at me, calling me a liar (assuming I found a better price somewhere) and being bullish (repeating over and over "so huh, how did you fix your car then?") - all of this in front of my 8 y.o. daughter. I've told him I would like to return the item, and I'm fine if there's a restock fee (like literally everywhere else). He kept bullying me, and after going back and forth finally told me "okay, you know what - I'll charge you a restock fee if you that smart". Completely ruined it for me, also was looking to replace our Accord with something newer, but now I just don't feel safe coming into this dealership. Very sad, loved the service. More