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London Honda

London, ON

4.7
611 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 611 reviews

October 01, 2021

Amazing, very helpful when looking for a vehicle, dependable and reliable. Bryan Park took very good care of m when it came to my personal wants for a vehicle. More

by Dwighthc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Park
Oct 04, 2021 -

London Honda responded

Hello, Thank you for taking the time to share your comments about Bryan! He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that this was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Cheers, London Honda

August 18, 2021

I would like to thank Sam for an amazing customer service experience! He was so kind, knowledgable and patient with me. Loving my new Pilot! More

by kaylafiest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Short
Aug 19, 2021 -

London Honda responded

Hi Kayla, Congratulations on your new Pilot and thank you so much for the kind words and amazing 5-star review! We are so happy to read that Sam was able to provide you with an excellent customer service experience. We will pass along the message. Thank you again and we look forward to servicing your Pilot in the future. Cheers, London Honda

July 01, 2021

Holly was amazing. Went in for an appointment to discuss options, left with a new vehicle. She was patient and attentive to my needs and concerns. She didn’t mind when I messaged her between buy and pick u More

by jodykwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 02, 2021 -

London Honda responded

Hi Jody, Thank you so much for this amazing 5-star review and congratulations on your new vehicle! We are thrilled that you enjoyed your experience with Holly. We will be sharing your feedback with our team. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to read that you agree! We appreciate you sharing your sales experience with us, and look forward to servicing your new vehicle in the future. Cheers, London Honda

June 28, 2021

June 28, 2021. Tony was an awesome, friendly, and outgoing car salesmen that made purchasing my first car a great experience. Was accommodating to my needs and patient with my financial situation. Al More

by Noah.W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dani
Jun 30, 2021 -

London Honda responded

Hi Noah, Congratulations on your first car! Thank you for taking the time to write about your experience. It is wonderful to hear that Tony was able to provide you with the excellent experience we strive to provide all our customers. We welcome you to the London Honda family and look forward to servicing your new car in the future. Cheers, London Honda

June 13, 2021

June 11,2021. Bryan’s friendliness,outgoing personality and warm welcome made me feel comfortable. He gave full attention to my needs and communicated with clear and concise detail in choosing a car. He More

by margilb45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McCellan
Jun 14, 2021 -

London Honda responded

Hello Marcia, Congratulations on your CR-V! Thank you for taking the time to share your comments and feelings about Bryan. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and this amazing review! We look forward to servicing your CR-V in the future. Cheers, London Honda

June 03, 2021

Avery helped me with getting my Civic Sport Hatchback set up with a Hondata tune. He was very knowledgable and provided great feedback if/when I had any questions regarding the tune. He also followed up wit More

by Camostealth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Kinchlea,
Jun 04, 2021 -

London Honda responded

Hello, Thank you for taking the time to share your comments about Avery. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that this was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Cheers, London Honda

May 13, 2021

Jeff and Sam Went above and beyond for us. They were so accomodating and help us throught the process of our purchase! A big thank you to both of you! More

by Kj Laduan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam M. and Jeff S.
May 14, 2021 -

London Honda responded

Hi Kj, Thank you so much for the 5-star review and feedback. We're so happy to read that Jeff and Sam provided you with the podium level customer service we strive for with all our customers. We'll be sure to let them know how happy you are with their service. Congratulations on your new vehicle and we can thank you enough for your business. Cheers, London Honda

April 13, 2021

Steven went above and beyond for us . He had amazing customer service and helped us find something affordable. Thank you for your help Steven to find the best. More

by George Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Sun
Apr 15, 2021 -

London Honda responded

Hi George, Thank you so much for the 5-star review! We are so happy to read that Steve, went above and beyond for you and provided an excellent customer service experience. Congratulations on your new vehicle and we look forward to servicing it in the future. Cheers, London Honda

March 01, 2021

They had no record of my appt which was disappointing but Brad made it right. Although they were extremely busy, he ensured my vehicle was serviced within a reasonable amount of time and with a smile. I’m ve More

by Jtorchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 01, 2021 -

London Honda responded

Hello, Thank you so much for the 5-star review and feedback! We're so happy to read that Brad was able to correct your situation and have your vehicle serviced in a reasonable amount of time. We apologize for the mix-up with your appointment scheduling and will review it with the team. Thank you again for choosing London Honda for your service needs. Cheers, London Honda

August 25, 2020

Just terrible service. Withing last two months, I had to take in my car 3 times to get the air pressure sensor checked and it is still not fixed. More

by Dimuthu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Aug 27, 2020 -

London Honda responded

Hello Dimuthu, We would like to apologize for your frustrating experience with our Service Department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. Our Service Manager has spoken with you about your experience with us. We have invited you back in to resolve your concerns and work towards a resolution. Regards, London Honda

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