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London Honda

London, ON

4.8
768 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 768 reviews

December 02, 2023

Service on entry efficient and pleasant. Cost was as expected. Update was timely. My service representative was excellent More

by chrisgerbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo
Jan 05, 2024 -

London Honda responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

December 02, 2023

I would say 5 Star rating,quick and fast service with giving a discount,thanks More

by Jgjer2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 25, 2024 -

London Honda responded

Jgjer2006, thank you so much for your high rating!

December 01, 2023

Friendly welcome nice facility nice cozy sitting area free hot drinks Look professional service areas big open More

by Dmountryvong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LH Marketing
Mar 25, 2024 -

London Honda responded

Dmountryvong, thank you for sharing your positive experience!

December 01, 2023

Always friendly service. Quick to answer questions. Never try to push for unnecessary repair work More

by WDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heray Obahi.
Mar 25, 2024 -

London Honda responded

Wdh, thank you so much for your high rating!

December 01, 2023

I just bought my 11th Honda from London Honda and my experience has been outstanding every time. I've always dealt with Roy Ellis for all the vehicles that I bought over the years. Roy has been nothing More

by rbarris50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis, Bryan Park and Danny Bilkos, Peter Park, LH Marketing
Mar 25, 2024 -

London Honda responded

Rbarris50, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

December 01, 2023

Great service from Paolo last week. He was friendly, professional and efficient. I definitely recommend. More

by vprat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Bianzon
Mar 25, 2024 -

London Honda responded

Hi Vprat, we are very happy to have provided you with such a positive experience!

December 01, 2023

Wonderful job servicing my vehicle. I will definitely be back in the future. Highly recommend. More

by MattDarbyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Gignac
Mar 25, 2024 -

London Honda responded

Mattdarbyson, we are so happy to read such a great review about London Honda!

November 30, 2023

Excellent Service. Comprehensive inspection, professional dealing and always a pleasant experience. I will recommend it to my friends and family. More

by meemainseen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
Mar 25, 2024 -

London Honda responded

Meemainseen, your wonderful feedback and rating mean a lot to us.

November 30, 2023

Nice service center with good facility, but need to takecare the reactive maintenance of the car properly. More

by Manjesh Sajeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 05, 2024 -

London Honda responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

November 29, 2023

I received some unfortunate legal news today surrounding my termination at London Honda, as a result I am going to share my story. In 2018 I sustained a physical injury and went to see my doc More

by Geer_29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Park
Dec 01, 2023 -

London Honda responded

Alex, We want to assure you that everyone at London Honda wishes you a swift resolution to any health situations you might be facing. Everyone’s well-being is important to us, and had we been aware of your health challenges during your time with us, we would have offered our support. To address your points: -Your mention of selling 20 cars in a month has been reviewed and the actual number is quite different in our monthly reports. -Your concern of the hiring of an individual with the same last name as one of our sales managers: it's important to note that there is no family relation. In a company with over 100 employees, the occurrence of people sharing similar names is not uncommon, and we hope this clarifies any misconceptions. After carefully reviewing your employee file and the legal documents submitted by your counsel (which were not followed up on), we want to clarify that your departure from London Honda was not related to any health challenges. Given the privacy regulations, it was impossible for us to address issues we were unaware of. We want to emphasize that our intention is not to engage in a back-and-forth but to provide a comprehensive perspective. We want you, and others reading this, to know that the situation was fully investigated both at the time and subsequently by senior management. Based on the information available, the decisions made remain consistent. Take care and be well.

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