London Honda

Excellent service. The service advisor did a great job explaining what was being done. It was very fast. The service advisor did a great job explaining what was being done. It was very fast. More

Professional Courteous Always go the extra mile to make you feel like a valued customer you feel like a valued customer More

They are right on time and tell me what is going to happen. He kept me up to date on service. happen. He kept me up to date on service. More

Professional but seem to be more robotic than customer centric. Tough to get them to answer the service line at times. Had one issue that I would have thought they would interface with Honda Canada but I centric. Tough to get them to answer the service line at times. Had one issue that I would have thought they would interface with Honda Canada but I ended up getting a friendly but blunt "sorry we can't help" response. The work performed was top notch as always. More

The guys are great at checking you in and keeping you up to date on how the service is going. to date on how the service is going. More

Why in the world does it take 2. 5 hrs to do a simple oil change and seasonal tire change with the snow tires already on rims? Arrived for appointment early and still have to wait 2.5 5 hrs to do a simple oil change and seasonal tire change with the snow tires already on rims? Arrived for appointment early and still have to wait 2.5hrs for an oil change that takes 20 mins max at any other garage and I'll say a generous 45 minutes to change the tires from summer to winter . But not at a dealership!?! They cannot say it's because they check everything over when the other places I gave gone to do so as well in under 2.5 hrs. It's just a scheme for them to say the vehicle needs this work done or that work done, all for the mighty higher bill. I can't wait for this lease to expire so I can go back to Toyota!! More

Courteous efficient, and transparent. Appreciate that they called me to advise all steps of service. Appreciate that they called me to advise all steps of service. More

Enjoy the staff in the garage: friendly, informative and help me to plan the next service options without pressuring me to act immediately. Everyone was having fun with several staff members dressed up for help me to plan the next service options without pressuring me to act immediately. Everyone was having fun with several staff members dressed up for Halloween! More

Very professional and welcoming . Reps are willing to answer questions and giving explanations for services completed on one’s vehicle Reps are willing to answer questions and giving explanations for services completed on one’s vehicle More