Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back

London Honda

London, ON

Overview
Reviews
4.7
666 Reviews
Call Dealership (519) 649-0889
View Awards

560 Wharncliffe Rd S

London, ON

N6J 2N4

Directions

By Type

Showing 666 reviews

November 16, 2023

Everyone was wonderful. Very helpful and pleasant. Spencer and Brian went above and beyond to help me and make me feel comfortable. More

by roxanna.jaeger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Park , Spencer
Report | Print
Nov 30, 2023 -

London Honda responded

Roxanna.jaeger, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

November 15, 2023

Everyone at the dealership is so friendly and you feel like you’re a part of the Honda Family. More

by Cath1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heray
Report | Print
Jan 05, 2024 -

London Honda responded

This is why we do what we do. Thanks for choosing us and for your glowing review!

November 15, 2023

The service this last visit was excellent! Check-in and updates along the way we’re super helpful. More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie, thank you for choosing London Honda, your vehicle has been checked in with Paolo Antonio Bianzon, RO: 596883.
Report | Print
Mar 25, 2024 -

London Honda responded

Lk, thank you for your kind words and this wonderful review!

November 15, 2023

Great service. Dropped vehicle off at the scheduled time. Went over what was to he done. Contacted when vehicle was ready for pickup More

by akanters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Mar 25, 2024 -

London Honda responded

Akanters, we strive for 100% satisfaction, and it is great to see you had such a positive experience at London Honda.

November 14, 2023

My visit was efficient and courteous. My car was serviced in a reasonable amount of time and not overcharged. More

by Chis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 05, 2024 -

London Honda responded

Thanks for taking the time to share your satisfaction.

November 14, 2023

Roy was such an outstanding and knowledgeable salesperson, we had a great experience at London Honda , would recommend him to my friends and family , thank you again More

by George Restelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing
Report | Print
Mar 25, 2024 -

London Honda responded

Hi George Restelli, thank you so much for your positive comments about London Honda!

November 13, 2023

Terrific service from Pualo. He explained everything prior and after service. Interior very clean. Women’s washroom spotless. Thank you so much! I hope I will be entered in the d More

by Paula Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pualo
Report | Print
Mar 25, 2024 -

London Honda responded

Paula Henderson, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

November 10, 2023

Good service. My only complaint would be they don’t always return calls in a timely fashion. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Park
Report | Print
November 10, 2023

Service person Matt was very polite but a 3. 5 hour wait for simple warranty brake check is not acceptable. More

by Steve
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt - Service
Report | Print
Nov 14, 2023 -

London Honda responded

We sincerely apologize for the delays you experienced during your recent visit to our service shop. We understand the frustration and inconvenience this may have caused, and we genuinely appreciate your patience. Behind the scenes, unforeseeable circumstances arose that regrettably led to unavoidable delays in the service process. Despite our best efforts, certain operational challenges arose, and we want to assure you that we are actively working to prevent such situations in the future. Throughout this process, our service advisor made it a priority to keep you informed about the status of your vehicle. We recognize the importance of transparency and clear communication, and we're grateful for your understanding in this matter. We value your business and are committed to making improvements to ensure a smoother experience for you and all our customers moving forward. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Thank you for your understanding, and we appreciate the opportunity to serve you.

November 09, 2023

I had my snow tires installed. I have a brand new civic and all I needed was the tire swap and they tried to turn the service into a swap and balance which wasn’t needed. Fortunat More

by knoxious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny (Service)
Report | Print
Nov 14, 2023 -

London Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

1
...
45
46
47
...
67