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London Honda

London, ON

4.7
612 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 612 reviews

October 06, 2023

London Honda has been great with each visit. The customer service and aproachabilty is unmatched. More

by obrienjb86
Recommend Dealer
Yes
Employees Worked With
Craig Gignac, Peter Park
Nov 14, 2023 -

London Honda responded

Thanks for your kind words. We're excited to continue providing top-tier automotive solutions.

October 05, 2023

Friendly staff offer great service in a hassle free environment. They are efficient and don't keep me waiting any longer than necessary. More

by janiceneville71
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 14, 2023 -

London Honda responded

Your review is a testament to our team's hard work. We're here whenever you need us again.

October 04, 2023

They are really good at communicating any problems and updates. The staff is always friendly More

by nyggirl20002001
Recommend Dealer
Yes
Employees Worked With
Service department
October 03, 2023

Service was booked for 10:00am and I was there with vehicle at 9:55am. I was in for a recall servicing that I was told would take 3-4 hours to complete. At 12:00pm. I casually walked out the showroom More

by kenneth.mcgregor
Recommend Dealer
No
Employees Worked With
Heray Obahi, Jim Ashton
Mar 26, 2024 -

London Honda responded

Dear Kenneth, Thank you for taking the time to share your recent service experience with us. We sincerely apologize for the inconvenience and frustration you experienced while waiting for your vehicle's recall servicing. At London Honda, we understand the importance of timely and efficient service, and we regret that we fell short of meeting your expectations on this occasion. While we strive to schedule and complete all service appointments promptly, unexpected issues can sometimes arise in a busy service department, leading to delays in the completion of work. We appreciate your patience and understanding during the wait for your vehicle. It's essential to us that our customers feel informed and supported throughout the service process, and we apologize if we did not communicate effectively with you regarding the status of your vehicle. We acknowledge your concerns and will use your feedback to improve our processes and ensure that we provide a better experience for our customers in the future. Additionally, we understand the inconvenience of waiting for an extended period without transportation options, and we apologize for any inconvenience this may have caused you. If you would like to discuss your experience further or have any additional feedback to share, please don't hesitate to reach out to our Customer Experience Specialist at welisten@londonhonda.com. We are here to listen and address any concerns you may have. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding as we work to improve our service standards.

October 03, 2023

Always come here and never have an issue with the service. The location has awesome customer service!!! Thank you for all you do! More

by SE
Recommend Dealer
Yes
Employees Worked With
Oraybi , Peter Park, LH Marketing
Nov 14, 2023 -

London Honda responded

We really appreciate your feedback!

October 02, 2023

Roy was the best, Chris was great with the tech setups! Thanks so much London Honda!!! More

by thewebsters1970
Recommend Dealer
Yes
Employees Worked With
Roy , Peter Park, LH Marketing
Nov 14, 2023 -

London Honda responded

We appreciate your positive review about your recent experience with us!

October 02, 2023

Adam McCullough and the team at London Honda were super helpful and patient as I looked for my ideal vehicle and walked me through step by step. Very friendly and personable, I will recommend him to anyone More

by Lindsay D
Recommend Dealer
Yes
Employees Worked With
Adam McCullough
Nov 14, 2023 -

London Honda responded

Lindsay D, thank you for your kind review; we are happy to pass along your comments to Adam and the team here at London Honda!

October 02, 2023

Paulo was great, was very friendly and knowledgeable about a small issue with a brand new car. Everything was as expected and pleasent. More

by nick
Recommend Dealer
Yes
Employees Worked With
Paulo
Nov 14, 2023 -

London Honda responded

We appreciate your positive review about your recent experience with us!

September 30, 2023

Great service. Love that the shuttle service is back. Definitely more convenient now with the shuttle service back. More

by rossnfw
Recommend Dealer
Yes
Employees Worked With
Heray Obahi
Nov 14, 2023 -

London Honda responded

Hi, we are very happy to have provided you with such a positive experience!

September 30, 2023

Paulo in service was great. Visited me three times in the waiting room updating me on the progress of my safety inspection on my vehicle. More

by craigbowden19
Recommend Dealer
Yes
Employees Worked With
Paulo-service advisor , Peter Park
Nov 14, 2023 -

London Honda responded

Thank you so much for your positive comments about London Honda and especially Paulo!

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