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London Honda

London, ON

4.8
757 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 757 reviews

November 20, 2025

Very polite and not pushy, Zach helped me find what we needed and set everything up fir us More

by Lisapenner50Lis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 05, 2026 -

London Honda responded

Thank you for your kind words! We're thrilled that Zach provided exceptional and helpful service to meet your needs. We hope to see you again soon!

November 18, 2025

Very attentive and professional customer service. I would highly recommend London Honda as the area’s premier dealership for honesty and integrity More

by Jaimen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Boyd
Feb 05, 2026 -

London Honda responded

Thank you so much for your kind words! We strive to provide top-notch customer service and are delighted to hear that you had a great experience with us. It would be our pleasure to serve you again in the future. Thank you for choosing London Honda as your trusted dealership.

November 14, 2025

The dealership is amazing I had really smooth and amazing experience buying my CRV from this location. The staff is all experienced and packed with ton of knowledge about the cars and really help the custome More

by Princeprajapati122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahul Sahul, Peter Park, LH Marketing, Ashley-Rose Brown
Feb 05, 2026 -

London Honda responded

Thank you for your kind words! We are so happy to hear about your smooth and amazing experience at our dealership. Our team takes pride in their knowledge and expertise to assist customers like you in finding the perfect car. We can't wait to see you again for all your car needs.

November 14, 2025

Fantastic experience with Roy, Gianni, Adam and Ryan when we purchased our new CRV. Every interaction and step was thoughtful, pleasant and efficient. We love the new car and would recommend not only Honda b More

by atal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis
Feb 05, 2026 -

London Honda responded

Thank you for your kind words and for choosing our dealership! We are thrilled to hear that your experience with Roy, Gianni, Adam, and Ryan was fantastic. We take great pride in providing thoughtful, pleasant, and efficient service to all of our customers. Enjoy your new CRV and thank you for recommending us and Honda!

November 13, 2025

Great customer service all around. Never once felt pressured into my purchase. The whole experience was excellent. More

by ashleymcfarlane1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Boyd
Feb 05, 2026 -

London Honda responded

Thank you for your kind words! We pride ourselves on providing top-notch customer service and a stress-free purchasing experience. It was a pleasure to have you as our customer.

November 12, 2025

There wasn’t a problem when I purchased my car, it started when I used the service department. There were issues each time I went for service. The first time, when changing the tires, they marked my c More

by kathy6419
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 06, 2026 -

London Honda responded

Thank you for reaching out on Google Reviews. We’re truly sorry to hear that your experience with our service department has been so frustrating, especially since you had such a great start with Chris Boyd. We aim to be your "car-savvy friend," and that means providing a stress-free environment you can trust. We sincerely apologize for the lack of communication regarding your messages and for the frustration over your tire swap and alignment recommendations. We use an industry-approved approach to suggest maintenance based on safety and vehicle needs, but we never want those suggestions to feel like a "drama-filled" upsell. Trust is everything to us, and it’s disappointing to hear we’ve lost yours. We’ll be sharing your feedback with our service management team to ensure we’re doing a better job of returning calls and being transparent with our neighbours.

Feb 06, 2026 -

kathy6419 responded

Wow, that took a long time to respond. I will not use that dealership anymore, that’s how poor the service is there. I’m still waiting for the service manager to call me from November. I left him 3 messages. April I will pick up my tires and take my service elsewhere. Your automated response is not impressive at all.

November 10, 2025

Roy was fantastic to deal with. He took extra time with us to ensure we were getting the vehicle that met our needs and lifestyle More

by Andrea and Jason Fisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy ellis
Nov 13, 2025 -

London Honda responded

Thank you so much for your kind words! We believe in going above and beyond for our customers, and we're thrilled to hear that Roy was able to assist you in finding the perfect vehicle. Thanks for choosing us!

November 10, 2025

Tremendous service from the sales and finance departments. The dealership is customer friendly and hands on. More

by cprocuni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Ebbs
Nov 13, 2025 -

London Honda responded

Thank you for your kind words! We are proud to provide top-notch service and foster a customer-friendly environment. Our team is dedicated to providing a hands-on experience for all our customers. We look forward to seeing you again soon!

November 09, 2025

Very friendly and very helpful, good people to deal with, I will return with my business More

by Havana7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis, Tony Dani
Nov 13, 2025 -

London Honda responded

Thank you for your kind words! We strive to provide a friendly and helpful experience for all our customers. We're thrilled to have earned your trust and we can't wait to see you again. Your support means the world to us! #loyalcustomers #excellentcustomerservice

November 06, 2025

Very organized,clean, very important to them that the customer know that communication lines are always open even after the deal is done. The respect and comradeship the employees have for each other rea More

by EACunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack , Bryan, LH Marketing
Nov 13, 2025 -

London Honda responded

Thank you for such a kind review! Our team at London Honda takes pride in providing exceptional service even after the deal is done. We're glad you felt the camaraderie and security while making your selection and purchase. Jack is an incredible asset to our team and we're happy to know he made you feel welcome and confident. We look forward to taking care of you for all your future needs!