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London Honda

London, ON

4.7
699 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 699 reviews

May 02, 2024

The Honda dealer have a great service and good sales team, especially Gabriel Bautista…good job….👍 More

by Salimchagui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Bautista
May 17, 2024 -

London Honda responded

Salimchagui, your wonderful feedback and rating mean a lot to us.

May 02, 2024

My experience at London Honda was excellent! I have purchased many vehicles here and it is always an enjoyable experience. I also have my vehicle serviced here and they are great. More

by runningwitholdfarts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris also Adam and Jack great guys to deal with!, Peter Park, LH Marketing, Ashley-Rose Brown
May 17, 2024 -

London Honda responded

Runningwitholdfarts, we're so glad that we were able to go above and beyond your expectations!

April 25, 2024

Very good communication. Which is what you want in auto service. I like to understand. Some dealers don't appreciate that and get impatient. Not this dealership. They answer More

by HondaHussy
Recommend Dealer
Yes
Employees Worked With
Danny
May 17, 2024 -

London Honda responded

Hondahussy, thank you for your kind words and this wonderful review!

April 25, 2024

It was a very delightful experience with London honda to get my car service done. They were able to accommodate my schedule and arrange pick up and drop off service. Overall a stress free and excellent ser More

by Thaldankar4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Very helpful and friendly helped me selecting my first car, Peter Park, LH Marketing, Ashley-Rose Brown
May 17, 2024 -

London Honda responded

Thaldankar4, we are glad we could help!

April 24, 2024

Good service, but would have appreciated being told on check in that the wait time would be four hours, not two. Nothing to do with my car, just a back-up of customers which should have been obvious by t More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales or marketing, service only.
May 17, 2024 -

London Honda responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the extended wait time during your recent visit. Your patience is greatly appreciated, and we understand how valuable your time is. We agree that clear communication is essential, and we apologize for not providing accurate information about the wait time upfront. We'll take this as an opportunity to improve our check-in process and ensure that future customers receive more accurate estimates. We appreciate your understanding and hope to serve you better in the future. If you have any further concerns or questions, please don't hesitate to reach out. 😊

April 24, 2024

Service Danny Bikos in the Service is always welcoming, efficient and able and willing and able to answer my questions and give advice More

by Honda123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos
May 17, 2024 -

London Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2024

I went in for an oil change at this dealership. Good overall service quality. The whole servicing process was transparent, and information was well-communicated. Time took to finish the oil More

by Jamie Cheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Gignac
April 23, 2024

Exceptional Service as always. Dropping off the car and picking up is always hassle-free. Being notified is a great help. Service advisors are very knowledgeable and friendly. More

by Biwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashtin, Matt, Peter Park, Ashley-Rose Brown
May 17, 2024 -

London Honda responded

Biwash, we are very happy we could provide you with a positive experience!

April 22, 2024

We've been using London Honda for the past 20 years. Always great service and assistance for those we have dealt with. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos
Apr 24, 2024 -

London Honda responded

Ryan, we really appreciate your positive review!

April 21, 2024

Danny Bikos is the advisor that we like to deal with! He is honest and walks you through what may need to be done! He is a great advisor that Honda should be grateful to have as an employee. More

by Deb Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos- service advisor
May 17, 2024 -

London Honda responded

Deb Baxter, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

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