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London Honda
London, ON
723 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 723 reviews
September 12, 2025
Great Experience. I HIGHLY recommend going directly to Roy Ellis at this dealership. Extremely friendly, polite, professional and knowledgable with a witty humor. Than I HIGHLY recommend going directly to Roy Ellis at this dealership. Extremely friendly, polite, professional and knowledgable with a witty humor. Thanks Roy! More
by Erik
Employees Worked With
Roy Ellis
September 10, 2025
I don't like to leave bad reviews but I feel I need others to know about my experience with this Honda dealership. I went in for my appointment to have my car appraised for trade in. I wanted to know w others to know about my experience with this Honda dealership. I went in for my appointment to have my car appraised for trade in. I wanted to know what I would get for it. Yes, my car is older but it is in good shape and has been very well cared for. My mechanic is awesome. Another dealership I went to earlier in the day told me as much. I arrived early for my appointment and had to wait. That's fine. I was early. I answered the questions asked about the history of the vehicle and they took my keys. I waited outside near the vehicle for the appraisal. I was out there for 10 minutes or so before I heard the horn (alarm) beep on the car. This seems to be normal for them to find the vehicle in the parking lot. Never thought much of it. I waited like 10 to 15 more minutes and the sales guy came out saying they had numbers for me. In the back of my mind I felt like something was off but went inside. I was immediately told that my vehicle is junk and is unsafe. That there are holes in the quarter panel. It took me a bit to process this as it was a shock. I am 100% certain that if my car was unsafe, my mechanic would not let me drive it. Honda would not give me anything for my vehicle so the price of the vehicle I was looking at remained the same. Then the sales guy tells me that Honda will still take my vehicle. Um wait a minute. You just told me that my vehicle was unsafe and junk, but now you want me to just give it to you? For free?? I couldn't get out of there fast enough. When I got in my car, I realized why I felt like something was off. They did not even look at my car! How can you appraise something without even looking at it? When I got home I looked at the quarter panel, there are no holes. Yes there is some surface rust but the vehicle is almost 14 years old. I am so upset that I will never EVER buy from them. I feel like they saw an easy target being a woman. I know my vehicle. I wanted to share this because I don't want them to take advantage of anyone else. More
by CarrieL
Employees Worked With
LH Marketing
September 09, 2025
I had a wonderful experience working with Jackson Edds when purchasing my new Honda CR-V from London Honda. He was professional, kind, friendly, and made the entire process smooth and stress-free. He was when purchasing my new Honda CR-V from London Honda. He was professional, kind, friendly, and made the entire process smooth and stress-free. He was also extremely patient with me during the process to figuring out what vehicle is best for me. Jackson answered all my questions with patience and made sure I felt confident in my decision. Highly recommend him if you’re looking for a great buying experience! More
by Soudi
Employees Worked With
Jackson Edds
September 05, 2025
I had a very disappointing experience at this dealership during my lease buyout process. Instead of following Ontario law, which allows me to obtain a Safety Standards Certificate (SSC) from any licensed Dr during my lease buyout process. Instead of following Ontario law, which allows me to obtain a Safety Standards Certificate (SSC) from any licensed DriveON inspection station, they insisted that I must pay for the safety inspection at their dealership as part of their “policy.” When I questioned this, they were dismissive and refused to process my buyout unless I agreed to their terms. This felt like an unfair and unnecessary attempt to charge me extra fees. I left the dealership feeling disrespected and pressured, instead of supported as a loyal Honda customer. Lease buyouts should be a straightforward process — not a way for dealers to force customers into paying inflated costs. I expected professionalism and transparency, but unfortunately, I received neither. I hope management reviews these practices and treats future customers with more honesty and respect. More
by Andresfbenitezc91
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
September 02, 2025
The salesman was very friendly and respectful. He was very helpful and knowledgeable. And didn’t pressure me into any decisions. Answered my questions thouroughly. I would recommend Honda dealersh He was very helpful and knowledgeable. And didn’t pressure me into any decisions. Answered my questions thouroughly. I would recommend Honda dealership to anyone. More
by judyheene45
Employees Worked With
Zach Ralph and Gianni Fabrizio were fantastic
September 02, 2025
Everyone was helpful and friendly and Roy was knowledgeable about the vehicles they were selling. I understood everything he explained, and as a first-time buyer for a new car, it was extremely h knowledgeable about the vehicles they were selling. I understood everything he explained, and as a first-time buyer for a new car, it was extremely helpful and made me less anxious. More
by Mattjax2010
Employees Worked With
Roy Ellis, Giovanni Fabrizio, Peter Park, LH Marketing
August 31, 2025
London Honda was very helpful. Give me a bunch of information that was needed for me to purchase my vehicle. It was very thoughtful every step of the way. Give me a bunch of information that was needed for me to purchase my vehicle. It was very thoughtful every step of the way. More
by Reyesdavilajosh
Employees Worked With
Mitchell Bautista, Peter Park, LH Marketing, Ashley-Rose Brown
