London Honda

London Honda responded

Thank you for sharing your honest feedback. We're glad to hear our salesperson was knowledgeable and that you're ultimately happy with your vehicle! We also appreciate your comments on the negotiation process and are sorry to hear it was a point of frustration for you. To offer some clarity on our approach, our dealership uses a "Best Price First" strategy with our BuySmart program. We use a sophisticated, industry-approved program that allows us to provide our most competitive price right from the start. This strategy is designed to eliminate the stress and time of traditional back-and-forth negotiations, which the vast majority of our customers really appreciate. We understand this is a different way of doing things, and we apologize if we didn't communicate the benefits of our transparent process clearly enough. We are very glad we were able to finalize the deal for you and we thank you for your business.

London Honda responded

Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you received excellent service, and that Nathan and Tony's amazing communication made your experience a great one. We're very proud to have them on our team and will be sure to share your high praise with them. We appreciate your business!

London Honda responded

Thank you so much for your wonderful feedback! We're delighted to know you felt welcome from the moment you walked in. Hearing that you felt we had your "best interest at heart" through the entire process is the best compliment we could ever hope for. That is the exact trustworthy, customer-first experience we aim to provide. Thank you for choosing us!

London Honda responded

Thank you for the fantastic 5-star review! We are delighted to hear that Jackson's knowledgeable and helpful service made your experience an excellent one. We're so thrilled that you love your new vehicle! We'll be sure to share your high praise with him. Happy driving!

Cathy Cain responded

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London Honda responded

Thank you so much for the wonderful feedback! We're so thrilled to hear that our whole team was great to deal with and that the process was an easy one for you. The Pilot is an amazing SUV, and we're so glad you love it. We wish you many happy adventures on the road!

London Honda responded

Thank you so much for the fantastic review and for being such a loyal part of the London Honda family for so many years. It means the world to us that you consistently have a great experience with our team. Your continued trust and support are the highest compliment we could ever hope to receive. We're honoured to have you as customers and look forward to serving you for many more years!

London Honda responded

Thank you so much for the fantastic feedback! We're delighted to hear that Bryan and Chris made the entire process—from ordering to pickup—an easy and efficient one for you. Keeping our customers well-informed while they wait for their new vehicle is one of our top priorities, and we're so glad that was your experience. Congratulations on your new Honda Civic!

London Honda responded

Thank you so much for the fantastic review and the high recommendation! We're incredibly proud of our team, and we're delighted to hear that you found them to be the "best Advisors" in the business. Pairing that professional service with great deals is what we strive for every day. We appreciate you choosing us and thank you for your business!

London Honda responded

Thank you so much for the fantastic review and the wonderful recommendation! We're thrilled to hear you received great, reliable service from our team. We work hard to offer a fantastic and diverse inventory of vehicles, both domestic and foreign, and we're so glad you found a great selection to choose from. Delivering on our promises is what we're all about. Thanks for choosing London Honda!