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London Honda

London, ON

4.8
808 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 808 reviews

June 02, 2026

Buying this car was the worst experience of my life. It came with problems, so I tried to file a warranty claim, but they refused to honor it. The customer service was terrible. Every time I tried to sp More

by Gonzo.bt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob , Peter Park, LH Marketing, Ashley-Rose Brown
June 02, 2026

Always amazing experience to deal with this group! Esa was able to exceed my expectations! More

by Mike Soledad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esa Bendek
June 01, 2026

My Honda Clarity experienced significant issues last Friday. The dealership took it in within an hour and had it ready for me to pickup the next day. I appreciate the timely service and thank Matt for h More

by janeandowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Ashley-Rose Brown
Jun 03, 2026 -

London Honda responded

"Thank you for choosing our dealership for your Honda Clarity. We are so glad to hear that our team was able to quickly resolve any issues and provide you with timely service. We will be sure to pass along your praise to Matt. We appreciate your business and look forward to serving you in the future." #customerlove #timelyservice #grateful

May 30, 2026

Everyone we dealt with have exceptional customer service! Thanks Kendra, Tony, Joe and Bailey all your help from the time we start car shopping to the time we drove the car off from your parking lot!! 🤗 More

by Virgie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra Morrison, Tony, Joe, and Bailey , LH Marketing
Jun 02, 2026 -

London Honda responded

Thank you so much for the kind words! Our team is dedicated to providing exceptional customer service and we're glad that Kendra, Tony, Joe, and Bailey were able to assist you throughout your car shopping journey. It was a pleasure helping you drive off with your new car. Enjoy! 😊

May 30, 2026

Good , attentive service providing astute helpful information in directing me to a decision on choosing a particular model! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis & Murat Besir
Jun 02, 2026 -

London Honda responded

Thank you for your review! We're delighted to hear our team provided attentive and helpful service in helping you make a decision. We strive to provide the best experience for our customers and we're happy to have helped with your choice of model. Thank you for choosing us!

May 28, 2026

Everyone greets me and makes me feel welcome as soon as I drive in. I have a walker....very helpful. More

by alma.m.raymon
Recommend Dealer
Yes
Employees Worked With
Craig Gignac, Rate a 10
Jun 02, 2026 -

London Honda responded

We are thrilled to hear that our team made you feel welcome and assisted with your needs. We pride ourselves on providing exceptional service to all of our customers. Thank you for sharing your experience!

May 25, 2026

Jim Ashton is very helpful as well as paola the service advisor also very helpful More

by Jaswinder Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashton
Jun 02, 2026 -

London Honda responded

Thank you for sharing your positive experience with our team members Jim and Paola! We strive to provide excellent service to all customers. We appreciate your support!

May 24, 2026

Experience was fantastic! ! Both Bard Thompson and Bryan Park were great to work with. No pressure at all. More

by michgau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Thompson and Bryan Park
Jun 02, 2026 -

London Honda responded

Thank you so much for your kind review! We are thrilled to have Bard and Bryan as part of our team and are always happy to provide a pressure-free experience for our customers. We truly appreciate your business!

May 20, 2026

Good tim friendly , thank you for your helpful From successful to successful work for all More

by ahmedmalhy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
Jun 02, 2026 -

London Honda responded

Thank you for your kind words and for choosing our business! We're thrilled to hear that our team was able to provide timely and friendly service. We look forward to continuing to provide successful solutions for your needs. Thank you for your support!

May 18, 2026

During my visit, I expected professional assistance, clear explanations, and respectful customer service regarding these serious vehicle issues. Unfortunately, I experienced communication that I found d More

by rdalageo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
Jun 02, 2026 -

London Honda responded

We apologize for the communication you experienced during your visit. We take your concerns seriously and will work to ensure clear explanations and respectful service in the future. Our team is committed to addressing your fuel pump recall and finding the best solutions for your vehicle. Thank you for bringing this to our attention.

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